Modern Restaurant Management

NOVEMBER 11, 2019

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without.

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

MAY 27, 2020

PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 PathSpot Secures Funding. million in a Series A round led by Valor Siren Ventures I L.P.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant companies held on to most of their managers. Adoption of Restaurant Online Ordering is Growing.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Forty-one percent will avoid exchanging cash when dining at restaurants, bars or cafes. Yelp Economic Average. Foot Traffic Dashboard.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. Slim Chickens continued expansion in Oklahoma, with its newest opening at 6731 Northwest Cash Rd.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. The report explores the forces shaping guest loyalty in 2025.

221

221

BNG Point of Sale

MARCH 9, 2020

A POS system includes the entire network of systems that come together to manage the transaction process for a business. In seconds it can process a payment, update inventory, and send data to store managers so they know when a product is running low. There’s more to the process than any individual machine, though.

Point of Sale 95

Point of Sale POS Loyalty Program Inventory 95

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. Key features include floor management, customer and inventory tracking, table-side ordering and an offline mode. Key features include table management, coursing, menu management and sales reporting.

POS 60

POS Delivery Cash Management Point of Sale 60

MBB Hospitality

SEPTEMBER 15, 2024

Strengthen Financial Management One of the most critical steps to stay in business during inflation is mastering financial management. Managing Debt Wisely : Avoid excessive borrowing during inflationary times to reduce exposure to higher interest rates. Fostering a positive workplace culture improves morale and retention.

Cash Management 52

Cash Management Loyalty Program Customer Service Transportation 52

BNG Point of Sale

MARCH 9, 2020

A POS system includes the entire network of systems that come together to manage the transaction process for a business. In seconds it can process a payment, update inventory, and send data to store managers so they know when a product is running low. There’s more to the process than any individual machine, though.

Point of Sale 59

Point of Sale POS Loyalty Program Inventory 59

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Notch

JANUARY 23, 2019

Hotels, for example, can yield net margins of around 10%. And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. At the end of the shift, the manager would then inspect the contents of the food box. What’s a Good Profit Margin for Your Restaurant? Trends can change.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) Get started : Restaurant Inventory Management Software for Multi-Unit Restaurants and Large-scale Catering Operations. million tons in 2020 and 12 million tons in 2021.

2024 52

2024 Operations 2023 Loyalty Program 52

Notch

JANUARY 23, 2019

Hotels, for example, can yield net margins of around 10%. And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. At the end of the shift, the manager would then inspect the contents of the food box. What’s a Good Profit Margin for Your Restaurant? Trends can change.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Good management of online reviews can make a difference.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

JULY 20, 2021

But it’s worth remembering that while some people have cash in their pockets and want to treat themselves, many have been hit financially by COVID-19 and will be more cautious. Another growth area could be packaged cocktails, said Andrew Hummel, CGA’s client solutions manager. Physical service is still valued.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

APRIL 20, 2021

According to the data, 72 percent of events are expected to be held in-person and of the venues chosen, unique venues, hotels and private restaurant space were among the top selected for hosting. Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. Here are their responses.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Additionally, the extra cash flow can make a difference in the running and management of your business. Another effective marketing strategy you can use to keep up with this new normal is by welcoming your patrons with various promotions and loyalty programs.

2021 52

2021 Email Marketing Online Ordering Front of House 52

Modern Restaurant Management

NOVEMBER 2, 2020

Not only does complete ownership of the ordering and delivery experience help to maintain control of the brand, it also gives the restaurant direct access to customer marketing and data to inform digital and loyalty programs. ” Olive Garden joins the elite, while LongHorn Steakhouse falls from perch atop full-service restaurants.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

MAY 5, 2020

. “This pandemic has shed light on how technology can be used to quickly adapt core services within the food industry like delivery, fulfillment, and supply chains," said Lior Susan, Founder and Managing Partner at Eclipse. New scoring helps brands quickly identify the guests most likely to take advantage of new offerings.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 423

Food Safety Online Ordering Kitchen Safety Loyalty Program 423