Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. It’s a tough time to be in the restaurant business. First-Rate Service.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 167

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants. Tips for pivoting to retail.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Digital innovations remain the leading factor in changing the way people make and receive payments. The Evolution of POS.

POS 121

POS Cash Management Mobile Ordering Point of Sale 121

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 153

Bar Cash Management Loyalty Program Point of Sale 153

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." million newly issued shares of the Company and $30 million in cash. “We believe that BurgerFi is positioned for rapid growth.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Those that are continuing to prosper had their technological house in order prior to the pandemic. The trends for next year are going to be touchless and contactless ordering. Here are their responses.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our ” Drive Kindness.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Forecasts: Summer (in ranking order). Forecasts: Fall (in ranking order). Financial Trends Insights. cajun wing.

2020 194

2020 Mobile Ordering Point of Sale Food Supply 194

Lavu

SEPTEMBER 29, 2023

In the meantime, restaurants continue to adapt and explore innovative solutions to overcome this hurdle and ensure their businesses can thrive. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Hot Schedules

MAY 25, 2021

Software Engineering Manager. Software Engineering Manager. My goal is to create an atmosphere of mutual trust and respect to enable the people to communicate, cooperate and be innovative. Chad Marais. Chad is a long-lasting partner of Fourth, supporting the solution and leading one of the engineering teams in South Africa.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Food delivery has become a cash cow for restaurants because it’s convenient and easy for customers. First, it’s super important to have a smooth and efficient delivery system.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. This signals that the mobile order-ahead, curbside pickup and delivery capabilities that gained traction during the pandemic are here to stay.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. In reality, Order for Pickup offers wait times up to 2.4X Faster than order in person at Taco Bell.

Mobile Ordering 120

Mobile Ordering Online Ordering Point of Sale POS 120

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. One standout feature is its dual pricing, which encourages cash payments to help cut credit card processing fees.

Loyalty Program 78

Loyalty Program Cash Management Inventory Customer Service 78

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Payment solutions will have to change as well.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . Imagine the time and cost efficiencies you could get with a complete restaurant management system.

Management 98

Management Management Cash Management Mobile Ordering 98

Focus POS

JUNE 27, 2019

Restaurant management is a complex task requiring a delicate balance of managerial skills and software. We’ve put together a guide you can use to help you choose the best technology for your restaurant and how it can help you run a more profitable business: General Restaurant Management. » Set quality standards. Watch inventory.

Management 121

Management Management Franchise Franchising 121

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

DECEMBER 27, 2019

The 3rd GCAs recognizes excellent restaurants nationwide through this final round of voting who have dedicated to innovate, to practice, and to provide extraordinary gourmet to consumers. Snackpass, the app that allows anyone to order food ahead of time to pick up at local restaurants, raised $21 million in Series A funding.

Mobile Ordering 122

Mobile Ordering Customer Service Point of Sale Customer Experience 122

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across "Quality, value, and innovation will always be relevant to the consumer, but we also need to recognize that in many ways the world has fundamentally changed."

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one? Mobile POS systems do not have to be expensive.

POS 94

POS Mobile Ordering Point of Sale Small Business 94

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. In an interview with Fast Company, Neman expressed confidence in a future that’s cash-free. “We

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

Kounta

JANUARY 9, 2020

This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. Trend 1: Cash me if you can — cashless society will reach greater heights. Turning point: calling time on cash — Commonwealth Bank of Australia. This includes accounting, staff management, marketing initiatives, and more.

Hospitality 98

Hospitality Cash Management Influencer 2020 98

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

EATER

DECEMBER 16, 2021

For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. Vianne once delivered a Starbucks order to one well-known celebrity. Starbucks has changed since mobile ordering, but at the time, “you had to go in, order the drinks, pay, and then you wait for the drinks [to] deliver to the person.

Back of House 145

Back of House Delivery Mobile Ordering Employee Relations 145

Restaurant365

JULY 29, 2021

Evolve, innovate, adapt. Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. Considering all these changes, restaurants need to evolve, innovate, and adapt to a new kind of restaurant industry. Here are some tips for CFOs.

Cash Management 78

Cash Management Point of Sale 2021 Inventory 78

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. More than 1,500 have signed up.

Online Ordering 114

Online Ordering Insurance Mobile Ordering Website Management 114

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Restaurant Management Is Evolving Rapidly Too. A Historical Look at the Evolving Restaurant.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78