Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 167

Modern Restaurant Management

DECEMBER 1, 2020

And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim. Below, we’ll explore three steps to building relationships and an effective customer loyalty program. First, consider adopting a touchless loyalty system. McKinsey & Co.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

ChowNow

JULY 30, 2024

Understanding and monitoring key restaurant metrics can help your management team make informed decisions, improve your profitability, and ensure your restaurant’s long-term success. Manage COGS by negotiating better prices with suppliers, minimizing waste, and regularly updating your menu to focus on high-margin items.

Cash Management 78

Cash Management Point of Sale Inventory Loyalty Program 78

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work? How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work? How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

Squirrel Systems

MAY 17, 2024

The restaurant industry is dynamic and constantly evolving, making growth and expansion exciting and challenging for operators. Restaurant operators can create a stable and sustainable growth path by focusing on these key areas. Cost Management : Monitor costs, including food, labor, and overhead.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. A mobile order app will enable the clients to conduct restaurant management and delivery systems automatically, faster, and completely online with the help of new innovative solutions.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security.

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Bar License Email Marketing Customer Service 370

7 Shifts

JULY 25, 2024

You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit. Promoting your loyalty program online helps increase awareness and conversions.

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2024 Loyalty Program Point of Sale Online Ordering 243

SpotOn

OCTOBER 14, 2024

It's essential for smooth operations, accurate reporting, and a great guest experience. This can impact your online ordering operation or invoicing for catering or private events. Legacy systems operate on a closed internal network at the restaurant, whereas cloud-based POS uses a WiFi connection.

POS 52

POS Loyalty Program Cash Management Website Management 52

The Restaurant Group

JULY 25, 2024

Maximizing Your Restaurant’s Potential: A Comprehensive Guide by TRG Restaurant Consulting Managing a restaurant is hard work. In the bustling and dynamic food service industry, you always try to provide a pleasant guest experience while ensuring a positive cash flow after all expenses have been accounted for.

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 123

Technology Cash Management Customer Experience POS 123

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. One key factor is that during the pandemic, many restaurants had to shut down or operate at reduced capacity, leading to layoffs and job insecurity. The restaurant labor shortage has had significant impacts on restaurant operations.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

The Restaurant Times

JANUARY 18, 2023

Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. A restaurant’s success depends on integrated operations through all processes and systems. What Is An Integrated Restaurant Management System?

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. AI is a program developed by humans to respond to a set of instructions under specific environments. What are AI and ML? And, restaurants need to adapt.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

OCTOBER 31, 2022

Section 5: Operations Plan. A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. The management team. Management team. Section 1: Executive Summary.

Point of Sale 397

Point of Sale Back of House Document Download 397

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. trillion to $1.34

2024 52

2024 Operations 2023 Loyalty Program 52

BNG Point of Sale

NOVEMBER 19, 2021

A POS can effectively integrate with other key business processes, make operations more efficient and act as the backbone of your business. A digital POS system takes a traditional cash register to the next level. Track labor and productivity Expedited cash and card check out? POS Business Integrations.

POS 52

POS Operations Loyalty Program Point of Sale 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Culinary Cues

AUGUST 28, 2020

For the restaurant operator caught up in the current, somewhat bleak reality of the business environment we are living in – there is hope in knowing how resilient the business of food can be. Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. HOSPITALITY FIRST.

Social Media 440

Social Media Communication Loyalty Program Training 440

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. reducing to approximately 3.0x by the end of fiscal 2021.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Sling

APRIL 2, 2023

We’ll answer those questions in this article and introduce you to an app that can help you manage your workforce better. Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Margin Edge

OCTOBER 3, 2023

As an operator, you maintain a fast pace to keep everything running smoothly and regardless sometimes things will go wrong. Many operators manually pull data into spreadsheets to graph and analyze data, requiring manual effort and causing delays in information needed for decision-making.

Cash Management 105

Cash Management Loyalty Program Seating Small Business 105

Modern Restaurant Management

APRIL 2, 2020

“Cash or card?” Although the average American still carries cash in their wallet and uses it for nearly one-third of transactions, cashless restaurants are on the rise. Some restaurants even offer discounts for cash payment. Reasons to Go Cashless.

Cash Management 169

Cash Management Mobile Ordering Fast Casual Point of Sale 169

Clover - Restaurants

OCTOBER 3, 2024

What’s more, the location of your soon-to-be restaurant can help influence your branding, day-to-day operations, and customer experience. There are many creative options available to help cover some or all of the costs of becoming operational. Choose a location As the trusty expression goes, “location, location, location.”

License 52

License Small Business Dietary Restrictions Loyalty Program 52

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Best practices for calculating cash flow.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. We can understand the use case for restaurant management system integrations as two-fold – 1.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

BNG Point of Sale

OCTOBER 15, 2021

The device functions as a mobile cash register and terminal to process sales transactions. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Well over a century ago, the cash register enhanced the shopping experience and served as the hub of in-store commerce.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. By switching to automatic updates and centralization across sites, owners and operators will save time by removing the need to constantly upgrade on-premise physical hardware.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

JUNE 19, 2020

In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant. That means many restaurants are going to have to dramatically change their operations, but it also opens up a new way to collect valuable insights.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Best practices for calculating cash flow.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

BNG Point of Sale

JANUARY 19, 2021

What Are The Benefits Of a Restaurant Management System? Cash registers are still part of the equation, but today’s systems allow for greater flexibility in order taking and back-end organization and improved sales analytics. As a business, you still need a cash register, and every point-of-sale system will include one.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98