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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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The Holiday Rush and Beyond: Six Benefits that Keep Restaurant Teams Engaged

Modern Restaurant Management

Instead of cash alone, consider giving the choice of a memorable experience, such as a gift certificate. Small yet thoughtful perks like these reward hard work and emphasize the importance of rest and renewal, helping to avoid burnout. This enriches their lives and positions your establishment as a caring community partner.

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Three Steps to Improving Customer Loyalty During the Pandemic 

Modern Restaurant Management

And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim. It's reported that with as little as a five percent increase in customer retention, a business can improve its overall profits by up to 25 percent. First, consider adopting a touchless loyalty system.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

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Pros and Cons of a Cashless Restaurant Business

Modern Restaurant Management

Cash or card?” Although the average American still carries cash in their wallet and uses it for nearly one-third of transactions, cashless restaurants are on the rise. Some restaurants even offer discounts for cash payment. Reasons to Go Cashless. The Other Side of the Coin.

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10 Proven Restaurant Management Tips and Tricks for Success

Harbor Touch

Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike.

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How to Build a Food Delivery App for Your Restaurant

The Rail

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. credit cards, digital wallets, cash on delivery).

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