Modern Restaurant Management

MAY 21, 2020

High-end restaurants that tend to have a pricier menu should look to add more affordable items. Instead, you can reach a compromise in your menu. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered.

Social Media 540

Social Media Food Safety Cash Management Customer Service 540

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. The work doesn’t stop with launch though.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With grocery store shelves barely stocked, you can (and should) successfully add grocery items to your delivery, take out, or drive thru menus. As always, stay safe. Stay healthy.

Healthcare 470

Healthcare Front of House Social Media Website Management 470

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. I even threw in some chocolate chip cookies for dessert.”

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. So, first step – let’s refer to it as a challenge.

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 452

2020 Online Ordering Customer Experience Point of Sale 452

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 516

Kitchen Safety Loyalty Program Delivery Customer Service 516

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 532

Online Ordering Back of House Customer Service Small Business 532

7 Shifts

AUGUST 18, 2024

This document will outline your bar's concept, menu, marketing strategy, and financial projections. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MARCH 16, 2021

On-the-Fly Menu Management. But while view-only PDFs are safer than traditional print menus, the ordering is pretty much unchanged. Guests still need to speak directly with a server to place an order, and payment still takes place via cash, card and printed receipts. Menu Management On-the-Fly. GoTab, Inc.,

POS 277

POS Mobile Ordering Online Ordering Cash Management 277

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 475

2022 Food Supply Mobile Ordering Customer Experience 475

7 Shifts

MARCH 10, 2021

This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Spotting trends and adding them to your menu can also help you succeed.

Management 370

Management Management Small Business Email Marketing 370

Goliath Consulting

MARCH 2, 2019

These partnerships brought a critical cash influx to the restaurant to support purchasing and planning expenses while capitalizing on joint marketing to promote our brand and increase customer awareness. With these agreements signed and secured, we compartmentalized the restaurant into: menus, beverage program, FF&E and staffing.

Events 260

Events Cash Management Email Marketing Outdoor 260

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Do you need a prep cook or a chef to help develop a new patio menu ? Consider your website. Determining what roles you actually need to fill. Here are a few to consider: Poached.

Hiring 370

Hiring Front of House Back of House Food Safety 370

The Rail

APRIL 14, 2025

By Tracie Johnson, Contributor Running a restaurant requires more than just a good idea, a great menu, and determination. Securing more resources guarantees that your restaurant can manage more demand without compromising quality, whether it comes to equipment upgrades, automation investments, or production facility expansion.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker.

2020 495

2020 Mobile Ordering Loyalty Program Food Safety 495

ChowNow

MARCH 10, 2021

They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . Plus, our Restaurant Success Team will guide you through everything with dedicated account management, industry-leading expertise, and 24/7 support.

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

ChowNow

JUNE 17, 2020

All you need to do is add a “Dine-In” menu item via your ChowNow dashboard. Neither guests nor staff will need to learn to use a new technology, and you won’t have to make any additional investments at a time when cash is especially tight. Step 1: Navigate to the “Add Item” section of your menu editor.

Online Ordering 221

Online Ordering Ordering Website Management Demo 221

7 Shifts

AUGUST 20, 2024

[Section ToC] Implement and promote online reservations Optimize the layout of your tables Regularly train your staff to operate more efficiently Limit your menu offerings Encourage contactless payments Avoid giving tables to guests who are still waiting for others Prepare ingredients for popular menu items ahead of time 1.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. Once the guest has selected their menu items, they can then use a credit card or digital wallet to check out. .

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. And while digital payment systems increase tipping rates , it can be impossible to know how much of your tip will make it into the server’s hands, unlike with old-fashioned cash.

Mobile Ordering 325

Mobile Ordering Customer Service Food Order Online Ordering 325

7 Shifts

JULY 25, 2024

You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Encourage attendees to share their experiences online social media for word-of-mouth marketing.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

FEBRUARY 12, 2021

They could also be trying to get out of a bad situation—be it management, building, or market related. Find out the true costs Understanding the businesses food and labor costs, monthly overhead, and a clear picture of the business cash flow. Will the menu change at all? They may be looking to move on to a new career.

License 444

License Equipment Certification Take-out 444

7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

SpotOn

OCTOBER 14, 2024

Features and pricing models change frequently, so review the POS providers' websites and connect with POS providers directly so you know exactly what to expect. Marketing and loyalty tools, websites, online ordering, and delivery are all different line items that are sometimes bundled together. What does a POS system do?

POS 52

POS Loyalty Program Website Management Cash Management 52

SpotOn

FEBRUARY 4, 2025

Your restaurant menu defines your restaurant. Considering the amount of time you’ve spent on menu engineering , you’d hate for it to go to waste on a poorly designed, confusing menu. Streamline your menu A well-designed restaurant menu starts in the kitchen.

Design 52

Design Menu Seasonal Menu Social Media 52

EATER

FEBRUARY 26, 2024

It’s where you go when you’re freshly flush with cash from your first teenage job and want to feel fancy with your friends as you try to figure out how the hell to pronounce “Emmentaler.” We still want to own celebrations,” says Scott Martin, a regional general manager for the Chapmans’ Melting Pot locations. “We 31, 2024, in Houston.

Dine-in 312

Dine-in Customer Experience Specials Cash Management 312

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Forty-one percent will avoid exchanging cash when dining at restaurants, bars or cafes. Yelp Economic Average. Focus on Recovery.

2020 481

2020 Food Safety Fast Casual Guest Recovery 481

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Novel menu items targeted to Chinese pizza lovers include but are not limited to Bamboo Charcoal Thin Crust and kimchi as a topping option. Virtual Barbecue Pit.

Franchising 476

Franchising Franchise Kitchen Safety Food Safety 476

EATER

JUNE 29, 2022

Colorful laminated posters of halal menu items cover the wall behind him: fried chicken, fried fish, burgers, beef patties, sweet potato pies, banana pudding, ice cream, kebab, gyro, and lamb over rice. Together the group owns 43 Texas Chicken and Burgers locations, and while the menu is still halal, they don’t look like the other shops.

Franchising 246

Franchising Franchise Cash Management Food Order 246