Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Consider tapping into the treasure trove of customer information your POS platform contains. Glean data insights to help manage and build your team.

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Front of House Point of Sale POS Cash Management 490

Lavu

FEBRUARY 28, 2025

Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. End of Day Reports : Summarize daily sales, payments, and operational metrics to track performance and spot trends.

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POS Point of Sale Inventory Cash Management 78

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Dog Haus, for example, began with just two stores but now operates over 10 ghost kitchens worldwide.

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Online Ordering Website Management Point of Sale Inventory 491

Lavu

MARCH 13, 2025

POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons.

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Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. To eliminate cash is to eliminate customer choice.

Cash Management 433

Cash Management Mobile Ordering Employee Relations Consumer Goods 433

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. A mobile order app will enable the clients to conduct restaurant management and delivery systems automatically, faster, and completely online with the help of new innovative solutions.

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Mobile Ordering Cash Management Online Ordering Front of House 518

Modern Restaurant Management

MARCH 11, 2025

. – Noah Glass, Founder & CEO of Olo The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. That led to an employee shortage, especially for high-quality and experienced management positions.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.

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POS Mobile Ordering Online Ordering Cash Management 275

Modern Restaurant Management

MARCH 20, 2024

Whether founders need funding for geographical expansion, marketing or operational enhancements, presenting a compelling case to potential investors is required. rent) and (v) cash-on-cash return / payback – how long and at what rate will investment in a specific location be returned.

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2024 Cash Management Food Sustainability 450

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 221

Modern Restaurant Management

AUGUST 16, 2024

In today’s world, restaurants are always looking for ways to manage transaction fees and optimize profitability. Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price. While this may seem fictitious, it’s legal in all 50 states.

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Pricing Cash Management Fine Dining Point of Sale 433

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 14, 2022

It’s also more prevalent than some restaurant owners and managers might want to believe. That hurts your bottom line and is regressive to the rest of your restaurant operation. A POS system is much more than a cash register or a checkout counter and its capabilities extend beyond that. Inventory Management System.

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Point of Sale Kitchen Safety Back of House Inventory 508

Modern Restaurant Management

JULY 7, 2020

The PPP has been a bridge for many during the shutdown, but the restaurant industry is still looking at months of starts and stops to find a new normal in business operations. Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.”

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Mobile Ordering Restaurant Law Seating Customer Service 481

Embrace the Suck

APRIL 26, 2020

To get you started down the KPI Mastery path, let’s start with the basic metrics: Cash Flow. Cash flow is simply the amount of money going in and out of the restaurant. It’s essentially how much cash you have on hand. Cash flow = Cash input - cash output. Allow me to help you manage your KPIs.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Green Kitchens and Environmental Concerns. Delivery Options.

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2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

AUGUST 20, 2020

COVID-19 has changed how the foodservice world operates. With hand hygiene becoming a major point of emphasis, this also keeps patrons and staff from exchanging cash, change and cards frequently. As long as your POS platform is up to date, adding mobile pay only requires a software upgrade and compatible smartphones or tablets.

Cash Management 520

Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

AUGUST 16, 2023

Gone are the days of cash-only transactions. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. They can also integrate with loyalty programs and customer relationship management (CRM) systems to further personalize the dining experience.

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. What are AI and ML?

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Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

JUNE 30, 2020

It’s relevant today because it helps restaurant leaders contend with enduring issues like crisis recovery, demand fluctuations, food waste, keeping the human touch, managing change, and retaining employees. In this excerpt, Gaudet describes learning how the new system would improve the work of managers, baristas, and support partners.

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Management Management Cash Management Beverage 453

Harbor Touch

MARCH 2, 2025

If you manage a restaurant or sling plates as a server, youve probably noticed tech creeping into every corner of the industry. Restaurants are catching on, using IoT to link up operations in ways that feel almost magical. Streamlining Operations with IoT Real-Time Kitchen and Inventory Control Behind the scenes, IoT is a game-changer.

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Communication Operations Back of House Inventory 78

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. reducing to approximately 3.0x by the end of fiscal 2021.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MAY 5, 2023

This type of technology-aided self-service speeds up things in the kitchen, and is not subject to misunderstandings between customers and cash operators, all while reducing the burden on the staff and the waiting time for customers. This helps reduce expenses and improves the restaurant’s overall efficiency.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

JULY 1, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. To figure out the answers, pull sales reports from your POS system and rank the items sold by the number of covers sold. This serves several purposes for successful operators: 1.

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Menu Food Supply Food Order Supplies 493

The Rail

JANUARY 28, 2025

Many restaurant operators find themselves stuck between urgent cost-cutting needs and essential growth investments a position that often leads to reactive decisions rather than strategic planning. Smart operators recognize when to trim expenses and when to invest in growth opportunities.

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Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

FEBRUARY 20, 2024

Easy-to-Use POS Finding the right Point of Sale (POS) system is essential to streamlining operations and keeping employees happy. Restaurant workers have to interact with a POS system countless times in a day. “They can’t retain employees to the same level.”

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Technology Cash Management Customer Experience POS 309

Modern Restaurant Management

JANUARY 26, 2021

It's Time to Rethink the POS. Managing all of these moving parts can seem like an impossible task, yet it is imperative that you are up for it. More importantly, it provides a unified solution instead of cobbling together online ordering, POS, loyalty, delivery, etc. from various providers. Ramp up Revenue.

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Point of Sale Cash Management Technology Customer Service 448

7 Shifts

SEPTEMBER 19, 2024

Solution: Team management software that handles scheduling, time clocking, and payroll in one place. Problem When Avery came back to the business, the restaurant was still operating with manual processes. He could only access reports on the outdated POS when he was physically at the store. It was a nightmare.It

Cash Management 370

Cash Management POS Customer Experience Food Truck 370

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Always date and label everything.

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Inventory Management Management Cash Management 450

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

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Webinar Customer Experience Mobile Ordering Customer Service 474

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. Let’s get started.

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License Equipment POS Food Supply 370

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Point of Sale (POS) Terminals.

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Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 28, 2021

For many, it meant shutting their doors temporarily or operating with reduced staff. Owners and managers can struggle with keeping their teams accountable and up the standards they expect. Restaurant owners and managers spend time out of the kitchen doing paperwork and administrative work. Get Back in the Kitchen.

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Cash Management Restaurant Law Take-out Training 467

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. The bottom line is that when inventory is taken regularly and accurately, your operation's profits could increase by as much as 24% annually.

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Inventory Management Management Point of Sale 370

Modern Restaurant Management

AUGUST 10, 2022

In other words: restaurants are facing higher operating costs — and are raising prices — at exactly the time when diners are least able to pay more. Delivering five-star customer service is perhaps the most important thing restaurants can do to make higher prices more palatable for cash-strapped guests. First-Rate Service.

Customer Experience 470

Customer Experience Online Ordering Customer Service Mobile Ordering 470

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. is the first single-vendor solution combining apps to streamline and improve restaurant operations in one fully integrated platform. ” The BOHA!

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Employee Relations Healthcare Online Ordering Customer Service 516