Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. Don’t just rely on organic social media.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

JULY 19, 2022

Traditionally, this has meant that the manager comes out and apologizes to the guest, then offers a discount or a comped meal. Online ordering probably saved the restaurant industry, but salvation came at a price. Also, as of 2019, up to 35 percent of in-person restaurant purchases were paid for in cash.

Online Ordering 488

Online Ordering Cash Management Mobile Ordering Food Order 488

Modern Restaurant Management

AUGUST 6, 2020

Taking the example of dishes with a high ‘perceived value’, such as proteins, desserts and drinks, can allow for higher prices and better the bottom line. Technology can help streamline ordering for free, save time and remove errors to help a restaurant’s bottom line and manage their business more effectively.

Front of House 532

Front of House Inventory Food Safety Social Media 532

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Always date and label everything.

Inventory 451

Inventory Management Management Cash Management 451

Modern Restaurant Management

MARCH 11, 2025

According to Mastercard Contactless Consumer Polling, more than half of Americans are now using some form of contactless payment, and several sources state that adoption rate is accelerating amongst younger consumers. That's why we instituted lower-priced lunch specials and made other adjustments.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Save your customers a trip to grocery store, sell off inventory, increase cash flow, and attract new customers during COVID-19. Simplify Pricing. You have enough to deal with.

Healthcare 470

Healthcare Front of House Social Media Website Management 470

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Discuss new ideas openly, challenging assumptions and pressure testing feasibility.

Leadership 510

Leadership Small Business Hospitality Customer Experience 510

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady.

2022 548

2022 Customer Service Online Ordering Website Management 548

Perfect Daily Grind

SEPTEMBER 15, 2022

If the coffee industry is to tackle this problem, it needs to address the increasing need for long-term sustainable coffee sourcing. So what exactly is long-term sustainable sourcing and how can it be achieved? To find out more, I spoke with three industry professionals sourcing Fairtrade coffee.

Sourcing 145

Sourcing Sustainability Certification Pricing 145

Culinary Cues

MAY 15, 2021

This creates a domino of challenges – labor dependance, the inability to pay reasonable wages, selling price ceilings that do not yield sufficient profit, etc. When menus are well researched and managed then a restaurant stands a chance of success. Without cash reserves the pandemic cause thousands of restaurant casualties.

Customer Experience 442

Customer Experience Cash Management Customer Service Front of House 442

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. Don’t be afraid to increase price.

2023 495

2023 Loyalty Program Mobile Ordering Customer Experience 495

Hot Schedules

JULY 15, 2021

Mitigating Cost Price Inflation Via Supplier Management. T echnology alone can’t affect the causes of cost price inflation. Not only does this deliver greater control, but negotiated rates also help avoid the inevitably higher costs that come from buying with petty cash. First, let’s talk about supplier lists.

Pricing 148

Pricing Management Management Cash Management 148

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 475

2022 Food Supply Mobile Ordering Customer Experience 475

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 451

2022 Food Supply Back of House Kitchen Safety 451

7 Shifts

JULY 20, 2024

Components of a restaurant’s financial report The food and beverage sales report, prime costs report, inventory report, profit and loss (P&L) statement, and cash flow statement are all critical components of a restaurant's financial management. This way, you can decide whether you need to raise your prices or not.

2024 221

2024 Cash Management Inventory Waste 221

ChowNow

SEPTEMBER 17, 2024

Managing accounts payable (AP) for restaurants efficiently is vital to running a successful restaurant. From keeping up with invoices to negotiating better payment terms with suppliers, these steps can ensure smoother operations, improved cash flow, and stronger relationships with your vendors. Automation can be a game changer here.

Cash Management 195

Cash Management Document Restaurant Law Online Ordering 195

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. This is only a guideline.

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants. Tips for pivoting to retail.

Webinar 465

Webinar Loyalty Program Online Ordering Social Media 465

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Had a primary source of income in the restaurant industry for the last year. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

7 Shifts

APRIL 3, 2020

Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today. However, it is often overlooked by restaurateurs as a source of optimization. Your prices – Last, but surely not least, are your prices.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Spend time researching low rent prices with good location. Manager, Mercato Italiano.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants. Tips for pivoting to retail.

Mobile Ordering 496

Mobile Ordering Webinar Loyalty Program Online Ordering 496

Lavu

NOVEMBER 30, 2024

Proper cost tracking helps you set profitable menu prices, cut expenses, and manage inventory efficiently. Here’s how: Why it matters : Control spending, maintain profit margins, and adjust to price changes. How to track costs : Use tools like POS systems to record prices, calculate recipe costs, and update data regularly.

Seasonal Menu 78

Seasonal Menu Waste Inventory Cash Management 78

7 Shifts

AUGUST 18, 2024

Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs. Make sure to get quotes from multiple suppliers so you can compare prices and services.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

OCTOBER 31, 2022

The management team. Management team. But give an idea of some dishes or drinks with projected price points. Source: Toast. You may want to list out: Team Management. Inventory management systems. Task management tools. Manager Log Books. Your market position and competitive advantage.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

NOVEMBER 26, 2019

million Some franchisors even require aspiring franchisees to have hundreds of thousands of dollars of cash on hand, which runs the bill up even more. Corporate typically does all of the marketing and menu engineering , comes up with training processes, and works out deals with suppliers for better food prices.

Franchise 369

Franchise Franchising Restaurant Law 2015 369

Lavu

DECEMBER 12, 2022

No matter the size of your restaurant, one truth remains: cash flow is king. Restaurant cash flow management is the lifeblood of your business. Yet, while most small business owners know this truth, many still struggle with basic cash flow definitions, fundamentals, and management strategies that actually maximize benefits.

Cash Management 78

Cash Management Management Management Point of Sale 78

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

MAY 27, 2020

PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 PathSpot Secures Funding. million in a Series A round led by Valor Siren Ventures I L.P. percent for each order.

Food Safety 442

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 442

7 Shifts

JULY 25, 2024

Profitability remains a challenge for many restaurants, especially with prices for ingredients and labor going up. Diversifying your income sources can help offset rising costs and boost your overall profitability. You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Financial Trends Insights. “COVID-19 is dramatically accelerating the transition to online commerce. .

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

7 Shifts

SEPTEMBER 6, 2024

The prices of ingredients can fluctuate due to several factors, including seasonality, supply chain disruptions, and changes in demand. Higher-quality ingredients often come with a higher price tag, but they can also justify higher menu prices and attract customers who are willing to pay for quality.

2024 195

2024 Seasonal Menu Inventory Audits 195

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 516

Kitchen Safety Loyalty Program Delivery Customer Service 516

Modern Restaurant Management

SEPTEMBER 15, 2021

It is expected alcohol sales will grow as suppliers and operators adapt packing and pricing models to bolster alcohol sales with delivery. 87 percent of Canadians are interested in ordering food sourced from local farmers or using Canadian produce. During the pandemic, meals sourced from home rose to 86 percent. In 2014, U.S.

2021 448

2021 Retail Loyalty Program Online Ordering 448