Restaurant Business

JANUARY 31, 2025

Sit-down chains are hungry for a piece of the hot fast-casual market. But they havent had much success so far.

Fast Casual 248

Fast Casual Casual Marketing Operations 248

Goliath Consulting

FEBRUARY 8, 2025

Additionally, he launched Big Chicken, a fast-casual concept that combines his love for comfort food with high-quality ingredients. Shaqs hands-on involvement in branding and expansion has made Big Chicken a rising player in the competitive fast-casual market.

Fast Casual 221

Fast Casual Franchise Franchising Sports 221

Modern Restaurant Management

FEBRUARY 19, 2025

based architecture and design firm / /3877, newly-available real estate offers prime locations and cheaper rent for fast casual restaurants such as taco shops and upscale burger joints. This has led to a growing appeal for unique dining experiences and fast-casual concepts. According to the hospitality experts at Washington D.C.-based

Fast Casual 221

Fast Casual Customer Experience Design Casual 221

Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent at fast casual restaurants.

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

JANUARY 22, 2025

How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue. Whether emulating a fine dining experience, refurbishing a fast-casual concept, or adapting to new food trends, 3D modeling empowers you to execute your vision confidently and clearly.

Design 221

Design Technology Fine Dining Fast Casual 221

EATER

MARCH 20, 2025

Okay, so his menu still has Beginnings, which he says are more casual bites meant to be eaten with your hands and with a cocktail. Beginnings is more casual than appetizers to Wu-Bower, setting the tone that service will be fun. I got away from appetizers and entrees because I had this idea of what the whole meal looked like.

Food Order 302

Food Order Casual Menu 2023 302

Modern Restaurant Management

OCTOBER 16, 2023

For casual dining habits at restaurants like Olive Garden: 56 percent said they ate at casual restaurants frequently or occasionally. 29 percent said they rarely ate at casual restaurants. More likely to occasionally eat at casual restaurants. When we asked about fast food: 29 percent said they eat fast food frequently.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

DECEMBER 11, 2024

Creating pieces that look great in a casual or nightlife setting. For instance: Apparel : T-shirts and hoodies with clean, bold designs that reflect our logo and color palette, while incorporating current and retro pop culture.

Merchandise 419

Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

FEBRUARY 7, 2025

This is especially important to 90 percent of fine dining operators and 87 percent of casual dining operators. The majority of operators say increasing traffic on-site and getting diners back in their seats will be more important to their restaurant's success in 2025.

Definition 282

Definition 2025 Loyalty Program Fine Dining 282

Modern Restaurant Management

APRIL 1, 2024

While they crave the value of QSR – 34 percent of families reporting higher spending at QSRs this month compared to 18 percent of childless households – they are inclined toward fast casual and full-service restaurants as well.

Catering 486

Catering Fast Casual 2024 Customer Service 486

Modern Restaurant Management

FEBRUARY 15, 2022

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. It relieves cashiers and reduces long lines. Digital Ordering to Eliminate Friction Points for Cashiers.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. Or, in some circumstances, allowing patrons to pre-order their food via these applications without engaging with waitstaff.

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

SEPTEMBER 12, 2023

The fast casual restaurant segment has seen tremendous success and growth in recent years. CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. Why should fast casuals work on improving with young families? According to Circana, Inc./CREST®,

Fast Casual 493

Fast Casual Entertainment Casual Employee Relations 493

Modern Restaurant Management

SEPTEMBER 30, 2024

At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example. For fast casual and QSRs, is your menu up to date? Technology is one way to make this happen.

2025 450

2025 Fast Casual Food Customer Experience 450

7 Shifts

OCTOBER 28, 2024

Fast casual and casual dining restaurants are in the middle ground, between $83 and $125 of paid CAC. In fast food and fast-casual restaurants, where customer turnover is high, and meals are relatively inexpensive, businesses often aim for a lower CAC, ideally lower than $27.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

EATER

NOVEMBER 26, 2024

Matcha’s growing global popularity as a casually drunk beverage, as opposed to something ceremonial, has also “come back full circle into Japan” and driven an uptick in domestic interest, Mangan says. To Sazen, this shortage signals the need for manufacturers to increase production and stockpile tencha.

Point of Sale 305

Point of Sale Food Supply 2001 Fast Casual 305

Modern Restaurant Management

OCTOBER 18, 2024

Instead of engaging in this “value war,” fast casual restaurant concepts should focus on excellence in restaurant operations to increase store traffic and maintain strong margins. In this competitive environment, it’s clear that we must innovate to stay ahead. After polling more than 1,000 U.S.-based

Operations 221

Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

JANUARY 2, 2024

On Menu Ingredients We predict the rise of “bougie” ingredients like caviar, lobster and truffle popping up at restaurants at more affordable prices and in more casual settings like fast casuals and QSRs.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. It’s not unusual for a fast-casual restaurant with over 1,000 locations to manually save the recipes on these drives and then send them to the field teams, and hope they’re properly uploaded.

Technology 474

Technology Fast Casual Waste 2023 474

EATER

MARCH 12, 2025

Trinas now sells 40 hot dog towers, which start at $35, in a night some as casual snacks for big groups, others as the centerpiece of celebrations. Visually, it has a playful appeal that fits in with the bar thats known for its statements spelled out in childlike magnet letters on a fridge.

Social Media 305

Social Media Sports Bar Employee Relations 305

ChowNow

MARCH 21, 2025

Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences. Behavioral Factors: How Do Your Customers Dine?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

MARCH 11, 2025

. – Jackie Abril-Carlile, Auguste Escoffier School of Culinary Arts Culinary Instructo r and Executive chef and general manager at North Mountain Brewing Everything Has Changed At the onset of COVID, most fast casual restaurants went from primarily dine-in business to mostly takeout and delivery models.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

JANUARY 30, 2024

When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Nearly 50 percent of survey respondents reported they spent less time dining out at fast casual, full service and breakfast spots.

2024 405

2024 Fast Casual Point of Sale 2023 405

Restaurant Business

OCTOBER 30, 2024

The casual-dining restaurant operator pushed back against calls from activist investor JCP Investment Management to sell North Italia, Flower Child and Culinary Dropout.

Casual 299

Casual Management Management Operations 299

Modern Restaurant Management

MARCH 11, 2025

Before 2020, most fine dining and elevated casual restaurants relied on traditional sit-down service inside the restaurant.

Mobile Ordering 408

Mobile Ordering Kitchen Safety Fine Dining Food Safety 408

Modern Restaurant Management

FEBRUARY 27, 2025

I believe as far as ourniche in casual dining experiences we’re at the top of the food chain. We also stand out with bold flavors, great branding, and strong customer engagement. DG: Technically speaking any restaurant enterprise could be considered competition. Where do you hope to see the brand in five years?

Franchise 221

Franchise Franchising Social Media Influencer 221

ChowNow

JANUARY 23, 2025

Servers or managers can casually inquire, How was everything today? Keep surveys short and easy to complete, and train your staff to ask for feedback casually during interactions. Check out Ovation they use a two-question survey approach that is very successful. or Is there anything we can do better?

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

MAY 21, 2024

Remain Price-conscious : Price matters in fast-food and fast-casual restaurants, ranking second among the factors customers consider. Building Check Across All Channels We found that beverage preferences vary by category, customer, and channel. Restaurants in the category should consider value pricing strategies for their beverage menu.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

APRIL 2, 2024

Simple gestures such as offering menu recommendations or striking up casual conversation can go a long way in putting solo diners at ease, fostering a sense of belonging and camaraderie.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchise Franchising 221

Modern Restaurant Management

DECEMBER 22, 2022

Many are at a point where they feel they can’t raise prices higher—fast casual doesn’t have the pricing band that a fine dining restaurant will have, for example—which means looking for more efficiencies in the business and service. . Why do you feel restaurant owners are optimistic for 2023?

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

FEBRUARY 17, 2023

By restaurant category: 50 percent reported using quick-service restaurants “more” or “much more” 36 percent increased visits to full-service restaurants 39 percent increased visits to casual eateries 39 percent increased visits to breakfast restaurants So who are these frequent users?

Loyalty Program 470

Loyalty Program Mobile Ordering Customer Service Online Ordering 470

Modern Restaurant Management

MAY 13, 2024

These smart kiosks, found increasingly in QSR and fast casual restaurants, also enhance order accuracy, reduce labor costs and provide brands with valuable data on diner preferences and ordering patterns.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493