Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

DECEMBER 31, 2024

However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Similarly, 59 percent of respondents believe mobile apps that offer easy online ordering will have the greatest impact on operations over that same time period.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

EATER

JUNE 4, 2024

Even a casual corner bistro can easily book up. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. As more restaurants have moved to online bookings, many also require a credit card deposit as a defense against no-shows.

Fine Dining 304

Fine Dining Reservations Seating Online Ordering 304

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. Its your way of celebrating and connecting with the local service industry community, and your generosity will definitely see an ROI.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

NOVEMBER 9, 2020

To mitigate losses, some restaurants are throwing everything they have at virtual expansion, creating entirely new brands that live online. Ordermark, a software company that helps restaurants manage online orders and host virtual brands from their existing kitchens, recently received a $120 million investment.

2030 361

2030 Consumer Goods Online Ordering Delivery 361

EATER

JUNE 16, 2020

We just ordered a million different kinds of boxes to find the best one. Stylman, who has seen how restaurants have struggled with those platforms , says Threes launched direct-to-consumer delivery in-house in order to avoid fees, rehire furloughed taproom workers, and offer subscriptions for cases of its flagship beers.

Brewery 333

Brewery Back of House Retail Mobile Ordering 333

Modern Restaurant Management

SEPTEMBER 14, 2021

.” Key highlights of updates and changes resulting from the audit include: To ensure values alignment within organization and among stakeholders: Revised, value-centered mission statement and definition of a James Beard Award winner. It's definitely been a game changer for us. SevenRooms Partners with TheFork.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

MAY 12, 2023

He made sure to recognize customers and address them by name and remember their orders. This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. I have definitely had good feedback from that and my employees now have embraced it to this day. I love technology!

Franchising 251

Franchising Franchise Customer Service Fast Casual 251

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Restaurant365

FEBRUARY 25, 2020

While many restaurant owners would like a definitive answer to this question, the average restaurant profit margin varies widely across different types of restaurants. Fast Casual Restaurants. Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

EATER

JANUARY 26, 2021

The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more. We placed a huge order getting ready for St. It definitely added up,” Zacklan says.

Food 246

Food Outdoor Point of Sale Food Safety 246

Modern Restaurant Management

DECEMBER 31, 2019

For example, we may see other categories beyond fast casual, quick serve and family dining begin to emerge, such as our company building a new category of “Craft Casual.” Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change. ChowNow CEO Chris Webb.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JUNE 28, 2024

. “Customers are being forced to make decisions between groceries and restaurants, with full-service restaurant inflation about two times that of groceries in the past year and fast food and fast casual restaurants prices up three times the rate of groceries. Customers are responding favorably to menu changes that offer more variety.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

EATER

JULY 30, 2020

But as the casual viewer noticed — and as stories about Bon Appétit ’s corporate culture have revealed in recent weeks — it is almost always only white food writers, chefs, and recipe developers who get to adopt personas that go beyond their ethnicity.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

ChowNow

OCTOBER 2, 2024

With that kind of an audience, an online presence is vital for restaurants to attract new customers and re-engage existing ones. Additionally, customers respond positively to restaurant interaction on social media and are 66% more likely to order again. Promote your preferred ordering channels. Who’s Using Instagram?

Social Media 195

Social Media Marketing Entertainment Online Ordering 195

Modern Restaurant Management

JULY 16, 2021

. “With the resources of the village and Killer Burger’s commitment to being a major player in the burger space, it is clear that the future is bright, and there’s definitely more to come.” Überrito Fresh Mex Embarks on Aggressive Franchise Program. . ” Starbird Plans Franchising.

Franchising 411

Franchising Franchise 2021 Employee Relations 411

EATER

OCTOBER 26, 2022

Portlanders keep things casual at Phuket Cafe, Akkapong Earl Ninsom’s newest Portland, Oregon hit Welcome to Best Dressed , an Eater series where restaurant diners show and tell what they’re wearing out to dinner, from the small details to the splashy pieces — and how they approached getting dressed for each spot’s specific scene.

Definition 246

Definition Take-out Casual Online Ordering 246

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. “We’ve stayed aggressive in terms of our grand opening plan, and it is has definitely paid off. In the space, stations are located in an open setting, or in private or flex stations. Pieology in China.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

EATER

AUGUST 26, 2021

Your burger or tacos or pizza could be cooked anywhere by anyone — which is what makes the ghost kitchen concept so lucrative and appealing to owners and investors Ordering takeout or delivery is a lot like watching Netflix. Ghost kitchens may or may not be the future of the restaurant industry, but they’re definitely the present.

Dine-in 263

Dine-in Delivery Equipment Front of House 263

EATER

JANUARY 18, 2023

Phoebe: Well, a friend who’s on our acting course and Chinese recommended it, and so I trusted her because she can speak Chinese to the waiters, and it probably helps us out a little bit with our ordering. These are from Cider , which is an app that I downloaded and you can get a lot of discount codes online for it. Mark: Casual.

Front of House 246

Front of House Back of House Casual Seasonal Menu 246

Restaurant Clicks

MAY 16, 2021

Whether you need a sophisticated, refined spot or a casual place to quickly swing by, there’s a spot for it in this town. Order Online. When you just want a comfortable, casual spot for dinner, head over to The Phil’s Tavern. Order Online. Order Online. Blue Bell Inn.

Food 129

Food Online Ordering Fast Casual Food Order 129

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. These pizzas will be available to order online at Donatos.com, on the Donatos app, and at every Donatos location beginning Jan.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Restaurant Clicks

OCTOBER 23, 2021

Order Online. I’ve visited mainly for lunch, where I enjoyed a watermelon and feta cheese starter – definitely a good choice for that summer. La Ciccia is a relatively affordable place for casually elegant dining in San Francisco, and I appreciated that when I dropped in for an early dinner. House of Prime Rib.

Fine Dining 115

Fine Dining Online Ordering Reservations Seasonal Menu 115

7 Shifts

APRIL 26, 2023

There's definitely been a deeper segmentation relative to what I had first entered into the market as. We had traditionally sit-down and quick-serve, and then fast-casual kind of birthed in the middle. It definitely has been a retention strategy for us when we kind of hack and slash it, but it's also an acquisition strategy for us.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Restaurant Clicks

SEPTEMBER 16, 2021

Order Online. Order Online. There, you can order the chef’s top pick sushi roll dating back to 2017. Order Online. Order Online. The interior is casual. Order Online. It has a massive patio at the front and warm Japanese-inspired wooden decor inside.

Online Ordering 109

Online Ordering Back of House Front of House Fine Dining 109

Modern Restaurant Management

JANUARY 13, 2023

” Slice Factory is now offering a $5 meal that includes a jumbo slice and soft drink in order to provide guests with a more affordable and discounted meal. We developed our revolutionary concept and one-of-a-kind experience in order to bring something unique to customers and are continuing to innovate our brand every day.”

2023 251

2023 Menu Back of House Seasonal Menu 251

Restaurant Clicks

SEPTEMBER 12, 2021

Restaurants in Hartford run the gamut of cuisines from American to Japanese and cater to any occasion, no matter how casual or formal. Sorella Restaurant is a casual and affordable Italian restaurant with the best wood-fired pizza in Hartford. You can dine al fresco or order delivery from a delicious and highly customizable menu.

Brewery 114

Brewery Online Ordering Reservations Fine Dining 114

Restaurant Clicks

NOVEMBER 21, 2021

For an entree, I ordered the poached salmon in Chambord and served with a Port Wine reduction. Order Online. The restaurant is open by reservation for dinner between Wednesday and Sunday and requires business casual dress. Order Online. The vibe of the eatery is casual, and the employees are amicable.

Back of House 118

Back of House Online Ordering Front of House Reservations 118

Restaurant Clicks

JANUARY 4, 2022

Order Online. Order Online. Each location is casual and bustling at breakfast time, so if you’re not a fan of crowds, this probably isn’t the place for you. Order Online. For a super casual, no-frills brunch eatery, you need to head to Jerusalem Garden Cafe. Order Online.

Seasonal Menu 122

Seasonal Menu Online Ordering Website Management Brewery 122

Restaurant Clicks

NOVEMBER 16, 2021

Indeed, I wasn’t disappointed, thanks to the establishment’s tasty food and pleasantly casual and nostalgic vibe. Xochi looks and feels homely and casual. Regardless of what you order at Teo, you’ll be impressed by the overall quality of your feast as I was. Order Online. Make a Reservation. Lupe Tortilla.

Food Truck 122

Food Truck Airlines Online Ordering Reservations 122