7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. For fast-casual and quick-service restaurants—no more lines. 2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

MAY 8, 2023

According to a study conducted by Technavio , the fast casual restaurant industry will witness a compound annual growth rate of over 12 percent from now until 2026. I believe that fast casual continues to be a great place for savvy multi-unit restaurant franchisees to diversify. Which brings us back to the restaurant industry.

Fast Casual 149

Fast Casual Casual Operations Consumer Goods 149

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Full service restaurant concepts fall into two broad categories: casual dining and fine dining. If you're a guest, it's good to know what to expect from a fine dining vs casual dining experience.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Modern Restaurant Management

APRIL 18, 2023

Mark Brezinski has been heralded as "the father of Dallas’ fast casual food scene" He has opened more than 50 restaurants in the DFW area including Pei Wei Asian Diner, Bengal Coast, Velvet Taco and his newest venture Bizzy Burger Merchants. We eat everyday, we only dine occasionally.

Fast Casual 165

Fast Casual Casual Food Book 165

7 Shifts

JUNE 4, 2021

For fine dining, around 30 percent. For fine dining, around 30 percent. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Upscale casual: 30.4%. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Payroll taxes.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

OCTOBER 28, 2024

For dining establishments that rely on in-person traffic, a simple way to track new customers is by asking them directly when they place an order or through digital receipts that prompt a brief survey. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 29 percent said they rarely ate at casual restaurants.

Fast Casual 211

Fast Casual Fine Dining 2023 Casual 211

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) and fine dining restaurants (19.9 percent) than they do in casual restaurants (16.5 percent, from 16.93

Fast Casual 194

Fast Casual Fine Dining Employee Relations Customer Service 194

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Prepare for Changing Conditions. Across the country, openings and closings are in flux.

Customer Experience 237

Customer Experience Customer Service Fast Casual Mobile Ordering 237

Modern Restaurant Management

DECEMBER 31, 2024

What can you expect to see on menus in 2025? Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.

2025 177

2025 Beverage Fine Dining Guest Recovery 177

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. According to the National Restaurant Association, competition in the restaurant sector is strong. So, what’s the solution?

2024 199

2024 Mobile Ordering Front of House Fast Casual 199

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

2021 195

2021 Fast Casual Back of House Casual 195

Modern Restaurant Management

OCTOBER 20, 2021

Dining rooms are open, but staff isn’t available. Its Q3 Quarterly Survey asked questions about vaccination mandates, changing work habits, current restaurant usage and future dining intentions. Dine-out will continue to drive full-service traffic. Commodities are in demand, but supply is short.

2021 213

2021 Dine-in Customer Service Casual 213

7 Shifts

AUGUST 6, 2021

Faultless restaurant forecasts, however, are dependent on navigating predictable trends like holidays and seasonality alongside unpredictable ones such as weather and major world events. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Tools to Help Restaurant Forecasting.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

APRIL 1, 2024

Despite a general decline in dining frequency, families have shown resilience and an increased appetite for dining out, according to Revenue Management Solutions' Q1 Consumer Survey, “ Dining Dynamics in 2024: The Shifting Landscape of Consumer Tastes.” Strategies for Attracting Family Business Given a -2.1

Catering 179

Catering Fast Casual 2024 Customer Service 179

Modern Restaurant Management

AUGUST 6, 2024

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. What key factors are guests reporting disappointment about regarding the dining out experience and how can they be alleviated?

Customer Experience 194

Customer Experience Fast Casual 2024 Dine-in 194

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. As brands struggled to survive in the earlier part of the pandemic, the acquisition market was ripe for bargain hunters.

2022 206

2022 Marketing Fast Casual Mobile Ordering 206

7 Shifts

AUGUST 22, 2024

A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Virtual restaurant concepts only exist in apps, and use ‘ ghost kitchens ’ (aka ‘virtual kitchens’ or ‘dark kitchens’) to serve a virtual menu to virtual customers.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.

2024 189

2024 Food Truck Fast Casual Allergens 189

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. As basic as they may seem, crayons bring so much to the table for families in restaurants.

Fast Casual 197

Fast Casual Fine Dining Casual Consumer Goods 197

7 Shifts

SEPTEMBER 19, 2024

Executive Summary Location: Groveport, OH Restaurant Type: Casual Dining Problem: Too much time spent on manual processes. A payroll provider that couldn't support employees with multiple roles. Solution: Team management software that handles scheduling, time clocking, and payroll in one place.

Cash Management 370

Cash Management POS Customer Experience Food Truck 370

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. Fast food reigns supreme. Drive-Thrus.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

Back of House 284

Back of House FOH Front of House Point of Sale 284

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 185

2021 Coupons Loyalty Program Fast Casual 185

EATER

OCTOBER 18, 2023

| John Greim/LightRocket via Getty Images Once shunned by millennials, “uncool” chains are gearing up for a comeback For years, millennials were blamed for the death of the casual chain restaurant. And fast-casual chains , like Chipotle and Panera Bread, have been booming for years, with no signs of slowing in that sector.

Casual 118

Casual Fast Casual Fine Dining 2021 118

Modern Restaurant Management

SEPTEMBER 30, 2024

We’re seeing younger buyers investing in dining experiences that blend food, convenience, and atmosphere with their values as shoppers. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output.

2025 176

2025 Fast Casual Food Customer Experience 176

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

JANUARY 23, 2020

Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2. Are you opening a restaurant in 2020? Congrats! ?? And good luck. It’s going to be the ride of your life. Advice for opening a restaurant from restaurateurs 1. Dawn Tyndall, Clean Juice.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

JULY 15, 2021

“Pretty much every restaurant from fine dining to fast-casual to QSR has figured out a digital strategy, a delivery strategy, and has had to get really creative to make it to this point,” Canter said. General managers, owners, chefs, and front-of-house must now rely more heavily on digital tools in the restaurant.

Front of House 196

Front of House Fast Casual Mobile Ordering Fine Dining 196

7 Shifts

MARCH 31, 2021

Will you provide a casual or fine-dining experience? Not only must you invest time and effort, but you’ll also need to secure a significant amount of capital. This is where restaurant business plans are essential. Their primary purpose is to guide businesses in running a smooth operation. Think, like the type of service it would offer.

Cash Management 370

Cash Management Customer Experience Document Customer Service 370

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. Surge in Diner Demand. Yelp Data shows restaurants are reopening amidst a surge in diner demand. Yelp found more than 3.7 Yelp found more than 3.7 They saw a similar increase in diners seated in April 2021.

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Restaurant Business

FEBRUARY 27, 2024

The Mediterranean fast casual is planning to enhance restaurant ambiance to make locations more inviting for dine-in. Also steak is coming to the menu.

Casual 110

Casual Fast Casual Dine-in Menu 110

7 Shifts

AUGUST 2, 2024

That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. The accounting process will seem less daunting once you understand what you need to do, know, and watch out for.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

NOVEMBER 19, 2019

Fast casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Notice that quick service and fast casual restaurants’ labor cost percentage is below 30%. As a percentage of sales, restaurant labor cost percentage is the amount spent on all labor-related costs compared to your gross sales in a specific time period.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

OCTOBER 26, 2021

Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. million new downloads. UberEats came in just behind that.

Mobile Ordering 216

Mobile Ordering Download Fast Casual Customer Experience 216