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How Fast-Casual Marketers Can Prepare for 2022 Dine-in Traffic

Modern Restaurant Management

Food that naturally travels well—chicken wings, burritos, Chinese food—was bound to have a leg-up. Food that naturally travels well—chicken wings, burritos, Chinese food—was bound to have a leg-up. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve

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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

When customers can pay quickly and without friction, it enhances their experience and shortens wait times, leading to improved customer satisfaction—particularly in fast-casual settings where speed is essential. According to Statista , the global online food delivery market size was valued at $151.5

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2025 F&B Trends: Newstalgia, Stealth Health, and Botanical Beverages

Modern Restaurant Management

“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” What can you expect to see on menus in 2025?

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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

"While technology has the potential to enhance the dining experience, the research shows that AI integration isn’t a top priority for most consumers,” said Carly Fink, President, Head of Research & Strategy for Provoke Insights.“Patrons This was only topped by grocery store increases at 79 percent.

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Value Is the New Battleground for Loyalty

Modern Restaurant Management

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The survey of 1,500 U.S.-based For the third year in a row, consumers want more kiosks.

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‘Great Partners Build Great Brands’

Modern Restaurant Management

After successfully opening a second location in Kernersville, NC, and planning for a third one, the fast-casual gourmet slider brand has started franchising and plans to grow strategically in the Southeast region. AI-powered chatbots and ordering systems streamline customer interactions, speeding up service while maintaining a personal touch.

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Expanding the Definition of Value

Modern Restaurant Management

Rising labor and food costs, along with the ongoing struggle to recruit and retain employees, remain among the top concerns for both fullservice and limited-service operators. "The Consumers and operators crave more in-person dining : 81 percent of consumers say they’d eat at tableservice restaurants more often if finances allowed.