Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

7 Shifts

OCTOBER 1, 2024

Key restaurant customer experience aspects From the moment potential diners find your restaurant online to the quality of service they receive, every touchpoint matters. Online presence A restaurant customer experience begins before diners step through the doors of your establishment. “That saves me a lot of time.”

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

DECEMBER 5, 2019

It may sound futuristic, but these popular apps feature restaurants that only exist online. Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. Grubhub, for example, recommends using internet-connect devices to manage orders.

Delivery 303

Delivery Online Ordering Fast Casual Magazine 303

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Theme parks and other outdoor entertainments. percent demand decline. Beauty care, SPA, and fitness center. Shopping malls. Getaway/weekend cruises (1-5 days). Night clubs/bars.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

JANUARY 31, 2020

Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders. " The venues are listed in alphabetical order for each city: NEW YORK. To learn more, click here.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. Gibbs, chief executive officer of Yum!

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

JUNE 1, 2020

Many guests complained of long wait times for curbside pickup orders. Gen-Z has had the most significant adoption rates, with over 14 percent of Gen-Z consumers using 3PD to order from a restaurant since March 15th of this year. Going forward, there will be a shift in how consumers evaluate where they choose to order from.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Increasing self-order kiosks and touchless self-checkout terminals.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 15, 2020

The best performing segments during Q4 (and those that achieved positive same-store sales growth) were family dining, fine dining and upscale casual. This segment is also driven by expense account users that continue to entertain their clients as a key business strategy. Family and Upscale Dining Outperformed During the Quarter.

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

ChowNow

OCTOBER 2, 2024

With that kind of an audience, an online presence is vital for restaurants to attract new customers and re-engage existing ones. Additionally, customers respond positively to restaurant interaction on social media and are 66% more likely to order again. Promote your preferred ordering channels. Who’s Using Instagram?

Social Media 195

Social Media Marketing Entertainment Online Ordering 195

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change. .

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. Sports & Entertainment. Fifteen chefs from participating U.S. Over 100 chefs from Aramark’s U.S. Bolger Center.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. The complete list of changes is posted on the James Beard Foundation website. SevenRooms Partners with TheFork.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

JANUARY 26, 2021

The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more. We placed a huge order getting ready for St. At full volume, it might hold 600 people. “We

Food 246

Food Outdoor Point of Sale Food Safety 246

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

FEBRUARY 19, 2020

The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks. ” Milliken said Fazoli’s, as a fast-casual Italian chain with elevated service and premium, craveable dishes, is a leader in the industry and is sure to find success in the communities it will expand into.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 31, 2019

Imagine live entertainment featuring the guests themselves (open mic nights, talent shows) or restaurants offering foods and drinks with unexpected flavors and textures, specifically designed to be enjoyed in the restaurant. Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. Heads-up customer displays to show real-time order estimates across all channels. In-store self-ordering kiosks to complement the Grubhub app.

Catering 305

Catering Mobile Ordering Customer Service Leadership 305

7 Shifts

JUNE 1, 2022

Attendees are synonymous with nighttime entertainment - from nationwide behemoths like Dave & Buster's and Hard Rock Cafe, to regional favorites like New Hampshire's Thirsty Moose Taphouse. The RC Show is a three-day extravaganza with vendors to meet and an ongoing series of stages to keep you entertained (and educated).

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders.

2020 282

2020 Food Safety Kitchen Safety Consumer Goods 282

Modern Restaurant Management

APRIL 21, 2022

This means we can place smaller orders and trust that the products we receive are always fresh and in season, while also minimizing the carbon impact of shipping. This is for in-store and online, but not third-party delivery.). 100 percent of Snooze’s to-go and delivery orders are carbon neutral. Veggie Grill.

Sustainability 450

Sustainability Waste Food Supply Recycling 450

EATER

MARCH 22, 2022

With revolutionary zeal, he claims that by mixing pop culture iconography with food service, GarfieldEats became the world’s first “entergaging” — entertaining and engaging — restaurant concept. This combination of content, fast-casual dining, and the Garfield character led to a unique experience for visitors. There’s been] ??over

License 304

License Social Media Website Management Food Order 304

Restaurant Clicks

OCTOBER 9, 2021

Order Online. Order Online. The setting is festive, but you can also enjoy a casual date as well. Order Online. Feby’s was a great place to stop by and enjoy fine dining with a casual feel. Order Online. The Lobster Parmesan and Calamari are also spectacular.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

7 Shifts

JULY 20, 2024

From introducing your restaurant to fulfilling orders, you can use social media to drive more traffic to your establishment, in-person and digitally. Discover why restaurants must have a social media strategy and 20 effective ways to boost your social presence online. Include columns for the date, content type, platform, and any notes.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

SpotOn

FEBRUARY 26, 2025

Then costs go in order from most controllable to least controllable. If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. To reduce high third-party commissions up to 30% or more) consider implementing POS online ordering. Music & entertainment.

Point of Sale 88

Point of Sale License Insurance POS 88

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

JULY 1, 2020

To see which cities made the list, and learn more about how online selling is helping sellers of all sizes adapt to COVID-19, click here. Report highlights include: During the pandemic, the number of people commuting dropped precipitously as the shelter-in-place orders kept people at home. The key takeaway? eCommerce is here to stay.

2020 450

2020 Travel Food Safety Consumer Goods 450

Restaurant Clicks

MAY 16, 2021

Whether you need a sophisticated, refined spot or a casual place to quickly swing by, there’s a spot for it in this town. Order Online. When you just want a comfortable, casual spot for dinner, head over to The Phil’s Tavern. This local bar and grill serves comfort food, drinks, and entertainment.

Food 129

Food Online Ordering Fast Casual Food Order 129

Restaurant Clicks

APRIL 5, 2021

Ordering Indian food from Punjab is as entertaining as it is delicious. The Thali for two is an excellent choice for a sampler platter at this casual Indian restaurant, with the decor reminiscent of Bombay. Order Online. The vibe is casual and is perfect for a lunch with friends. Order Online.

Online Ordering 132

Online Ordering Reservations Food Order Outdoor 132

Restaurant Clicks

SEPTEMBER 12, 2021

Restaurants in Hartford run the gamut of cuisines from American to Japanese and cater to any occasion, no matter how casual or formal. Carbone’s servers often prepare starter salads or elaborate desserts tableside, making your dining experience unique and entertaining. Order Online. Make a Reservation. Arethusa al tavolo.

Brewery 114

Brewery Online Ordering Reservations Fine Dining 114

Restaurant Clicks

OCTOBER 2, 2021

Whether you are looking for a traditional Japanese dining experience, a fast-paced, casual sushi bar with sake, or a modern Japanese fusion kitchen with an edgy vibe, sushi restaurants in Houston, Texas, are sure to have what you are looking for. The menu primarily features sushi, but you can also order tapas and skewers. Order Online.

Fast Casual 137

Fast Casual Reservations Seasonal Menu Dine-in 137