Modern Restaurant Management

APRIL 9, 2024

Restaurants know this, and it’s why they are focused on connecting the back and front of the house. We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert.

2024 203

2024 Mobile Ordering Front of House Fast Casual 203

Modern Restaurant Management

JULY 15, 2021

General managers, owners, chefs, and front-of-house must now rely more heavily on digital tools in the restaurant. “Pretty much every restaurant from fine dining to fast-casual to QSR has figured out a digital strategy, a delivery strategy, and has had to get really creative to make it to this point,” Canter said.

Front of House 197

Front of House Fast Casual Mobile Ordering Fine Dining 197

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) , and making the restaurant business better for it. Even the finest of fine dining restaurants made a fast casual pivot. The brand is now considering franchising.

2021 195

2021 Fast Casual Back of House Casual 195

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. For fast-casual or QSR brands, digital tableside ordering is equally beneficial. It relieves cashiers and reduces long lines.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.

Fast Casual 221

Fast Casual Hiring Online Ordering Front of House 221

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate?

Management 370

Management Management Document Hiring 370

7 Shifts

AUGUST 2, 2024

When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 196

Delivery Front of House Back of House Fine Dining 196

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. As restaurants cautiously begin to reopen in pockets of the U.S. Forging New Connections.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

NOVEMBER 1, 2021

Pandemic pressure: After more than a year of working in an environment fraught with uncertainty and panic, front-of-house staff got fed up with the lack of employee rewards, high risks, long hours, and low pay. Some operators are taking the financial risk, offering wage increases for front-of-house staff.

Front of House 208

Front of House Fast Casual Dine-in POS 208

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips. Menu and order Customization.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick. It's been a challenge.

Social Media 189

Social Media Front of House Back of House Fast Casual 189

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 197

2024 Fast Casual Food Safety Insurance 197

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

DECEMBER 19, 2019

Hiring trends are consistent with other restaurants located in those specific areas, whether fast-casual, full-service, family-style or quick-service. Someone applying for an hourly front-of-house position in a fast-casual restaurant will not find this quality appealing.

Fast Casual 124

Fast Casual Hiring Front of House Casual 124

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Read on for everything you need to know to establish a successful process for tipping out in your restaurant. Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Restaurant Clicks

OCTOBER 9, 2021

Kid Shelleen’s Charcoal House & Saloon. Located in the Trolley Square neighborhood, Kid Shelleen’s Charcoal House & Saloon has a cool and relaxed atmosphere. Wilmington, Delaware, is known for its performing arts venues, tax-free shopping, and world-class restaurants. Best Restaurants in Wilmington. Order Online.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Front of House 98

Front of House Fast Casual Back of House Fine Dining 98

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. And the digitization of operations over the past few years means that the industry is getting better at capturing that data. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day.

2025 167

2025 Loyalty Program Social Media Fast Casual 167

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

DECEMBER 28, 2020

We celebrate this as it benefits us all when brands focus on sustainability. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Kitchen Safety Loyalty Program 230

Restaurant Clicks

JUNE 27, 2021

A casual seafood restaurant serving up spectacular food, Quarterdeck has so many fingerlicking good options. From lobster rolls to fresh, flaky fish and fish sandwiches, to fried shrimp and grilled octopus, the options are endless when it comes to ordering seafood. check out my list below! Best Seafood Restaurants in Washington D.C.

Fast Casual 126

Fast Casual Reservations Casual Outdoor 126

Goliath Consulting

JUNE 15, 2021

Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. What are causing these disruptions in the US food supply chain?

Supplies 165

Supplies Food Supply Front of House Fast Casual 165

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Restaurant Clicks

OCTOBER 9, 2021

Whether you want Asian, Italian, or American, and whether you want a fancy, high-end meal or a casual, rowdy meet-up, food in Ann Arbor doesn’t disappoint. Knight’s Steakhouse is a family-friendly, casual dining experience that is accessible to all budgets. All their jams, crackers, and spice mixes are made in-house.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months.

Food Safety 204

Food Safety Front of House Back of House Seating 204

Modern Restaurant Management

JANUARY 29, 2020

While many fast casual and QSR restaurants are announcing partnerships with platforms like Uber Eats and Grubhub, not all owners and operators are on board with the third-party delivery trend. For example, delivery workers are often at the front of the house hovering, which employees and customers may find frustrating.

Delivery 141

Delivery Front of House Customer Service Fast Casual 141