Modern Restaurant Management

DECEMBER 14, 2021

As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions. Two new restaurant trends from the pandemic will likely remain: ghost kitchens and outdoor dining. Growth of New Business Models.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

DECEMBER 21, 2022

Those who traditionally favor casual dining chains with full service may trade down to fast casual while those who typically dine in fast casual may dip into lower price points at fast food. Humans have an innate need for nature and are craving outdoor connection more than ever.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19. Top Fast-Food Brand Intimacy. An Unpopular Year.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. In June, Frutta Bowls’ signed a franchise agreement with SteelCraft, a trendy outdoor eatery concept that uses shipping containers as a restaurant space. This is the brand’s first location in Utah.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 17, 2020

Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. A new report from NELSON Worldwide that takes a look at the immediate future of dining and fast-casual restaurants.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Consumers will be used to takeout, outdoor dining, and other creative solutions by the time the pandemic is over.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

MAY 21, 2020

Outdoor dining is ideal if your restaurant space allows it. We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. Where you can, incorporate fresh air into your dining room if possible by keeping doors and windows open.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

DECEMBER 28, 2020

I see flat-fee QSR, hybrid or fast casual restaurants with fixed-price approachable menus of typically unattainable offerings, such as Burger Lobster (lobster) and Sugarfish (sushi, omakase) becoming more popular. Delivery + pick-up – prepared family-style meals- outdoor dining are taking hold.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

EATER

MAY 19, 2020

In Texas, for example, restaurants are limited to 50 percent capacity indoors (with unlimited capacity outdoors), while in South Carolina, social-distancing measures are recommended but not enforced. Is outdoor or patio seating safer, taking into consideration airflow and exposure to passersby? Mask on or off? Cash or credit?

Cash Management 359

Cash Management Fine Dining Fast Casual Food Safety 359

Modern Restaurant Management

MAY 7, 2020

The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. Some of Von Hengst’s restaurants have outdoor patios which he predicts will be very popular. “Social distancing will still be maintained outdoors,” he said. And, customers temperatures may be checked upon entry.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

JULY 20, 2021

Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent). ” The State of Casual Dining. Satisfying the appetite : Overall, the casual dining sector is seeing a big recovery in visits. Check values up.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. Theme parks and other outdoor entertainments. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

SEPTEMBER 23, 2020

Then came the pandemic: Industry sales plummeted, major restaurant chains faced bankruptcy and restaurateurs did everything in their power to stay afloat by shifting to curbside pickup, adopting delivery models or expanding outdoor eating. Barclays expects approximately 10 percent of U.S.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Osteria Morini in Bernardsville got creative with outdoor Sunday BBQs and a holiday bake shop.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

DECEMBER 21, 2022

Guest Experience : As we continue to see staff shortages and high turnover rates in the post-pandemic era, the food and beverage industry will have to focus efforts and resources on creative staff training as well as the fast and effective onboarding of new employees to guarantee a satisfactory guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

NOVEMBER 25, 2020

Because of this, most of our restaurants are outfitted with outdoor patio seating so guests can enjoy their meal, and the fresh air, with their family and friends.” We know our flavors have mass appeal and we expect to compete well with all fast casual chains as we make our way into new cities.”

2021 504

2021 Tourism Outdoor Fast Casual 504

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. Holsom by Yogurtland.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

ChowNow

JANUARY 23, 2025

Often, instead of full courses, the supporting role of the food will come in the form of smaller dishes, sometimes just as one bite so guests dont get too full too fast. Held outdoors in your restaurants parking lot or an adjacent space, it combines the excitement of live cooking with a festival-like atmosphere.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

JULY 16, 2024

With that in mind, fast casual dining is trending in the restaurant industry in terms of demand for retail spaces. All in all, more outdoor spaces in terms of temp parking, pickup spots, and patio spaces. What kind of properties are currently in demand and what trends are you seeing?

2024 251

2024 Fast Casual Retail Dine-in 251

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. Blaze Fast-Fire’d Pizza is heating up the Midwest with a 16-unit development deal.

Franchise 383

Franchise Franchising Fast Casual 2019 383

EATER

DECEMBER 21, 2020

Back in the summer, reservations platform Resy and its parent credit card company, American Express, helped fund an effort to give modular outdoor dining structures to hard-hit restaurants, focusing first on New York’s Chinatown. Now they are supplying restaurants with outdoor dining structures once again, but with a different flavor.

Outdoor 246

Outdoor Dine-in Fast Casual Food Supply 246

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. After two months, they reopened with just the four main co-founders running the operation. Trying to rebrand entirely is very difficult.

Back of House 284

Back of House Front of House FOH Point of Sale 284

EATER

APRIL 30, 2021

That same month, the group debuted an outpost of its casual Italian-American restaurant Parm at Woodbury Commons, an outlet mall in Central Valley, New York. We pivot fast. Florida has a beautiful wintertime where everyone can be outdoors hanging out, and [New York restaurateurs] saw it as an opportunity.”.

Food 264

Food Fast Casual Point of Sale Casual 264

Modern Restaurant Management

JUNE 12, 2020

His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., Fast casual restaurants continue to outpace industry growth and we see a great deal of opportunity for business owners in this urban market.” and Del Taco.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 16, 2021

Concepts that captured strong market share like fast casual chains will continue to outpace growth in full service locations. Concepts that captured strong market share like fast casual chains will continue to outpace growth in full service locations. The other reason for smaller menus is related to staffing issues.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. This can be as a whole or segmented by indoor/outdoor, bar/dining room, or whatever fits your restaurant. What Percentage Should Labor Cost Be In A Restaurant? Pizza: 31.3%. Recommended Download: Free Restaurant Labor Cost Calculator Template.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

EATER

FEBRUARY 4, 2021

From traditional Thai to healthy fast casual to wood-fired pizza, here are the best places to eat in Utah’s most famous ski town. Delivery, takeout options and outdoor dining options are highlighted on each map point. Update February 2021: COVID-19 restrictions in the state of Utah are basically the Wild West.

Fast Casual 264

Fast Casual Outdoor Transportation Food Safety 264

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

NOVEMBER 2, 2021

” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. News of the agreement comes one month after The Saxton Group announced plans to diversify its brand portfolio with Jaggers, a fast-casual concept created by the Texas Roadhouse Corporation. BurgerFi International Inc. Sankranti Likes Atlanta.

Franchise 450

Franchise Franchising Leadership Beverage 450

EATER

OCTOBER 26, 2023

In the last decade, tourist-oriented restaurants, cheesy cafes, and fast food have moved into the town’s Chinese Portuguese shophouses. But mixed in with these are decades-old noodle stalls, casual curry shacks, legendary restaurants, and bustling markets — most of which can be reached on foot, a rarity in Thailand.

Seasonal Menu 325

Seasonal Menu Hotels Back of House Front of House 325

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment. Blaze Expands in Dallas.

Franchise 340

Franchise Franchising 2020 Leadership 340