Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

JANUARY 23, 2025

Time Management: 80% of tasks completed often come from 20% of the effort. The best way to accomplish this is with CRM (Customer Relationship Management) software that can track details like guests names, order history, and contact information. Servers or managers can casually inquire, How was everything today?

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. In what ways has the pandemic affected branding?

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Teriyaki Madness is expanding ts franchise opportunity to even more entrepreneurs through the launch of its new affiliate restaurant management company, Restaurant Sherpas. and Del Taco.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

7 Shifts

JUNE 1, 2022

Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

7 Shifts

NOVEMBER 19, 2019

As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage. Fast casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Pizza: 31.3%.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. QDOBA's New Concept. Holsom by Yogurtland.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

MAY 18, 2020

Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Upserve is creating and running Free Facebook Ads for all Upserve Online Ordering customers to drive new business to their website. Staying nimble given the fluid environment.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

7 Shifts

AUGUST 20, 2024

Fast food Fast casual restaurants typically have the highest table turnover rates since they focus on quick service and efficient operations. Casual restaurants Casual restaurants have lower turnover because they typically offer a more relaxed dining experience, with customers spending more time at their tables.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks. Allen Named CEO at Checkers & Rally's.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MAY 7, 2020

The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. CDC will feature a link to these guidance documents on their website. .” McKeon also reiterated some of the “new normal” that restaurants will operate under.

Food Safety 511

Food Safety Front of House Back of House Seating 511

7 Shifts

DECEMBER 17, 2020

The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. The consumer segments most likely to use alternative channels for order are: Younger consumers (<34 years old) – 34 percent app / website order intention.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Restaurant365

FEBRUARY 25, 2020

Fast Casual Restaurants. Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Although factors like franchise affiliation may affect profit margins, fast casual restaurants typically have an average profit margin of 6-9%.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

EATER

MAY 21, 2020

Foursquare, the location discovery app, recently found that fast-food foot traffic returned to normal numbers just a few days following Georgia’s reopening. But visits to casual restaurants remained lower than normal. Data are showing that in reopened states, foot traffic is still sparse.

Food Safety 278

Food Safety Point of Sale Back of House Seating 278

EATER

MARCH 22, 2022

This combination of content, fast-casual dining, and the Garfield character led to a unique experience for visitors. The amount of simultaneous overwork and underwork that went into every element of this business is staggering,” said Mildred, recalling one particularly dissonant element of the former GarfieldEats website.

License 300

License Social Media Website Management Food Order 300

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. In fact, mobile quality for fast food restaurants tops that of full-service chains.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Restaurant365

MARCH 3, 2022

Casual dining – 32%. Fast casual – 25%. So, whether you are a specialty kiosk, fast-casual, or fine dining, there is additional money to be made by catering to tourists. Set up accounts on popular websites such as Google, TripAdvisor, Zagat, and Yelp. Fine dining – 41%. Quickservice – 23%.

Travel 146

Travel Social Media Fast Casual Fine Dining 146

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Restaurant Clicks

OCTOBER 9, 2021

720 Justison St, Wilmington, DE 19801 Phone: 302-652-3474 Visit Website. 1801 W 14th St, Wilmington, DE 19806 Phone: 302-658-4600 Visit Website. 400 Justison St, Wilmington, DE 19801 Phone: 302-691-7974 Visit Website. The setting is festive, but you can also enjoy a casual date as well. Big Fish Grill on the Riverfront.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. Ability for managers to flag and address problems immediately, if required. the number of customers who leave without being seated or greeted). ” Reach for the Stars.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

SpotOn

DECEMBER 27, 2024

Or perhaps you run a casual dining restaurant , and you want guests filling tables beyond peak hours. These are popular with chain restaurants and fast casual restaurants. Add an email address sign-up button to your business website and send new loyalty customers a discount for signing up. Let this be your true north.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. SmartBot™ can also be embedded at other locations including local websites, to capture traffic from all over the web.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Virtual Barbecue Pit.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. In addition, the cheaper price tag that most fast food outlets offer may be appealing to consumers tightening their budgets amid the pandemic.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Revenue Management Solutions launched metiRi, a new financial solution. Winnow Raises $20M to Fight Food Waste.

Waste 262

Waste Food Franchising Franchise 262