Modern Restaurant Management

APRIL 17, 2020

A Zagat dining trends survey says 75 percent of respondents have selected a restaurant based on food photos. A quick scroll through your Instagram or Facebook feed and you’re sure to find both influencers and people you know standing in front of beautiful backdrops. Medium, Message and Measurement.

Marketing 438

Marketing Social Media Fine Dining Customer Experience 438

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. ” Influencer Content = Recipe for Success Matter Communications revealed findings from its 2024 Food & Beverage Trends survey. The survey of more than 1,000 U.S.

Influencer 251

Influencer Pricing 2024 Social Media 251

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. While many cracked the code, some are still adapting. So what’s next?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Fine-tuning every touch point a customer has with your restaurant will elevate their experience from: Yeah, I liked it to I want to go there twice a week.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

JANUARY 15, 2021

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

EATER

MARCH 19, 2024

Yes, Balthazar and Jean-George still thrive, but French cuisine is no longer the be-all-end-all of fine dining. But look around and a certain nostalgia for the white tablecloths and frisée aux lardons of French dining is manifesting. The brasserie and the bistro are distinctly not fine dining.

Food 314

Food Fine Dining Seasonal Menu Dine-in 314

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Black Box Intelligence

DECEMBER 3, 2024

Research shows that even a half-star improvement in ASR can lead to substantial sales growth: Casual Dining : $61,000 per location annually. Fine Dining : Up to $110,000 per location annually. Additionally, ASR directly reflects guest satisfaction and influences sales performance.

Fine Dining 95

Fine Dining Coaching Dine-in Influencer 95

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. Bunny’s in Baltimore offers it as an appetizer to fried chicken.

Fast Casual 309

Fast Casual Fine Dining 2008 Pricing 309

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. ” The State of Casual Dining. diners, ages 18+, who dined out at least once per week prior to the pandemic.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” he warm summer months and the arrival of outside dining provided a lifeline for a dining and hospitality industry that has been hit immensely hard by the COVID-19 pandemic. Upscale/fine-dining restaurants.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

ChowNow

JULY 19, 2024

It’s a strategic tool that influences diner choices, enhances their dining experience, and ultimately drives your restaurant’s success. Casual Dining/Brunch Menus: 15-25 items can offer enough variety while keeping operations manageable. Menu design can significantly influence customer behavior.

Menu 221

Menu Seasonal Menu Fine Dining Customer Experience 221

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

EATER

MAY 19, 2020

Dining out right now will come with certain risks. This means that thousands of restaurants, after pivoting to takeout or closing altogether, are now legally permitted to open their dining rooms to customers. And so right now, the decision of whether or not to dine out is personal. America is in the early stages of reopening.

Cash Management 359

Cash Management Fine Dining Fast Casual Food Safety 359

EATER

OCTOBER 26, 2023

But mixed in with these are decades-old noodle stalls, casual curry shacks, legendary restaurants, and bustling markets — most of which can be reached on foot, a rarity in Thailand. The casual, almost rural atmosphere, low prices, and solid cooking may make you want to come back every day. A busy dim sum restaurant in Phuket Town.

Seasonal Menu 312

Seasonal Menu Hotels Back of House Front of House 312

The Rail

DECEMBER 2, 2024

Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Forge partnerships with local food influencers to create authentic buzz and attract new users. Understand your target customers by analyzing your restaurant’s primary audience.

Delivery 147

Delivery Food Loyalty Program Food Order 147

EATER

NOVEMBER 10, 2021

That means that Meyer will exert his influence on Panera Bread, a fast-casual restaurant with more than 2,000 locations and a ferocious fanbase for its broccoli and cheddar soup and generally “wholesome” on-the-go options. But in the context of a fast food restaurant, Meyer’s hospitality ethos feels a little murky.

Hospitality 240

Hospitality Fast Casual 2006 Food Safety 240

EATER

SEPTEMBER 17, 2020

Christian Puglisi talks the end of Relæ and Manfreds, the problem with restaurant awards, and the future of Copenhagen dining Two weeks ago, Copenhagen’s food scene was hit by major news: Noma’s sibling restaurant, the Michelin-starred 108, announced it would cease operations at the end of September due to the coronavirus pandemic.

Fine Dining 278

Fine Dining Sports Employee Relations Influencer 278

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. The findings?

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JUNE 28, 2024

The main takeaway: It’s led to higher prices and lower foot traffic at many of the state’s dining establishments. With customers seemingly viewing dining out a luxury, restaurants that can differentiate themselves in terms of quality and value will have a competitive advantage.”

2024 294

2024 Mobile Ordering White Paper Customer Service 294

7 Shifts

DECEMBER 18, 2023

This information can then influence your marketing initiatives. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. As both fine dining and casual restaurants have been busy implementing new technology over the past several years, we can now see the real-life effects.

Management 397

Management Management Email Marketing Point of Sale 397

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Your mission statement is the ‘why’ of your restaurant.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

DECEMBER 31, 2019

With the rise of delivery and take-out, restaurants will start getting creative with the in-dining experience. We’ve also seen off-premise and delivery gain a lot of traction in the last year, however, in the family dining space, providing guests with unmatched hospitality will remain crucial. Off-premise dining is here to stay.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

The Restaurant Group

JUNE 5, 2024

What’s one of the most important aspects that can influence long-term success? Here are indispensable tips you must consider: Define Your Restaurant’s Concept A restaurant concept is an overarching theme that serves as the foundation of your dining brand. Fine dining boasts luxurious experiences. billion by 2032.

License 155

License Food Truck Fine Dining Fast Casual 155

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. And it is relevant to mention that this is not driven by fine dining or even upscale casual.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

EATER

JULY 27, 2022

When Booker’s restaurant opened in the Cedar Park neighborhood of West Philly in 2017, it swiftly achieved destination status for a solid New American all-day menu, with a heavy Southern influence. Shavonne: I wear suits, and I wear business casual or business attire to school. Rae: I don’t think that’s specific to dining out.

Back of House 246

Back of House Casual Restaurant Law Fine Dining 246

EATER

JUNE 5, 2023

Traditionally, a chef in a fine dining establishment didn’t have to worry about being watched. Perhaps a customer could glimpse the line through a swinging kitchen door, but the peace and civility of the dining room was sacrosanct. Wolfgang was just such a huge personality, and mostly because of that open kitchen.

Fine Dining 306

Fine Dining Customer Experience Fast Casual Dine-in 306

EATER

APRIL 12, 2021

When Ziskin, a pastry chef with a long resume in San Francisco, moved to Los Angeles in the fall of 2018, she thought she was done with the restaurant industry and its long hours, low pay, and casual harassment. Over the past year, as restaurants hired back for takeout and outdoor dining, the pastry chef wasn’t necessarily included.

Back of House 246

Back of House Fine Dining Dine-in Food Supply 246

7 Shifts

AUGUST 7, 2024

The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Of all the costs your restaurants generate, your food is one of the largest.

Food 370

Food Seasonal Menu Inventory Pricing 370

EATER

DECEMBER 6, 2022

Capital-T Trends have had the space to take root as customers crowded into dining rooms and traveled around the country, bringing their excited energy with them to red-sauce Italian joints, vibey supper club-inspired spots, and so many pop-ups turned full-fledged restaurants. Hillary Dixler Canavan. Nashville, Tennessee. Danielle Del Valle.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Modern Restaurant Management

MARCH 8, 2024

State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands. Digital ordering is still larger at fast casuals versus QSR. Half of fast casuals achieved 26-50 percent digital sales, while nearly half of QSRs had 11-25 percent digital sales.

Catering 251

Catering 2024 2023 Guest Recovery 251