Modern Restaurant Management

MARCH 8, 2023

If they take the risk of stepping outside their homes, diners look for more than casual, throw-away experiences. Images of a cocktail on a friend’s Instagram feed can be the catalyst for that consumer checking out a restaurant’s Instagram profile and then tapping through to a website to check out the menu.

Social Media 450

Social Media Customer Experience Website Management Customer Service 450

7 Shifts

AUGUST 7, 2024

The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. It is affected by seasonality, market prices, and even pop culture. It all depends on the kind of restaurant and what's on your menu.

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Food Seasonal Menu Inventory Pricing 370

EATER

OCTOBER 26, 2023

But mixed in with these are decades-old noodle stalls, casual curry shacks, legendary restaurants, and bustling markets — most of which can be reached on foot, a rarity in Thailand. During this time, most of Phuket Town’s restaurants go meat-free, proclaiming the menu change with yellow banners.

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Seasonal Menu Hotels Back of House Front of House 322

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

ChowNow

JULY 19, 2024

A well-thought-out menu is more than just a list of dishes. It’s a strategic tool that influences diner choices, enhances their dining experience, and ultimately drives your restaurant’s success. Are you creating a full menu, a breakfast menu, a brunch menu, or perhaps a seasonal or limited-time menu?

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Menu Seasonal Menu Fine Dining Customer Experience 221

EATER

MARCH 19, 2024

To me the word ‘brasserie’ means a nice French eatery that features many classic menu items like steak frites, steak tartare, coq au vin, and more,” and the ambiance should be refined but still casual enough to visit on a weeknight. No one is disappointed seeing French onion soup on the menu, says Williams.

Food 326

Food Fine Dining Seasonal Menu Dine-in 326

Modern Restaurant Management

SEPTEMBER 27, 2024

Coping with seasonality and fluctuations in business (37 percent) Economic instability impact on F&B businesses This could indicate that a period of inflation in the US, initiated by COVID-19, may well have impacted small businesses in this industry. The fast-casual burger chain increased prices by 2.5 percent for QSR restaurants.

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Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 28, 2020

Smart brands are having to be even more creative, such as leveraging the ‘to go bag’ as a communications channel that can be used to communicate brand messages, promote new menu offerings and provide bounce back offers that favor preferred channels such as pick up. Berekk Blackwell, President of Daily Jam.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

DECEMBER 21, 2022

Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens. Fast casual will continue to shine as it has since the pandemic generating the highest asking prices in the marketplace.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. In addition to gift cards, consumers are looking to bring their favorite restaurant faire to friends and family this holiday season. Diners Show Holiday Spirit.

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2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. The first gusto!

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 20, 2021

Almost half of all consumers are comfortable ordering via a QR code/app/online menu, this is predominantly driven by those under 55 as under 1 in 4 over 55’s is comfortable and 3 in 4 prefer looking at a physical menu. This is +14pp higher than those comfortable with indoor seating. Spending habits are positiv e.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

DECEMBER 4, 2020

.” According to the survey, approximately 60-70 percent of respondents noted that they plan to visit the following businesses “much less than before” for the remainder of 2020: Casual/mid-scale restaurants. Shop local: 62 percent believe it’s important to support small businesses this holiday season.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

FEBRUARY 28, 2020

Additionally, design elements such as new signage, menu boards, furniture, fixtures and finishes, will be installed to reflect the school’s distinctive spirit and identity. Breakfast and lunch mobile carts offering meal options at remote service locations.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Christina Norton noted: “Frequent users in the U.S. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JULY 20, 2021

COVID-19 brought a similar shift from paper to digital menus—but two thirds (65 percent) still prefer the former, and many of them are turned off by digital lists. “We think the best approach to reach the broadest audience is some sort of physical menu, supplemented by digital menu,” Hummel said.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Future Food

NOVEMBER 27, 2024

This trend is not just in fine dining, but though positioning levels – bars/pubs, clubs, smart casual, fast casual, cafés, QSR and right down to impulse. Streamlining or rationalisation of menus has benefits from both the customer and F&B operators’ perspective. Small is beautiful.

Hospitality 78

Hospitality 2025 Food Back of House 78

Modern Restaurant Management

MARCH 8, 2024

State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands. Digital ordering is still larger at fast casuals versus QSR. Half of fast casuals achieved 26-50 percent digital sales, while nearly half of QSRs had 11-25 percent digital sales.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

AUGUST 16, 2021

Government data provides evidence that restaurants are raising menu prices to help offset higher labor costs. Physical menus remain an expectation when dining out with older generations, but 1 in 2 Gen Zers expect a digital menu. RMS also believes the menu options give operators a much needed opportunity to raise prices.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

EATER

SEPTEMBER 17, 2020

With his 100 percent organic menu, featuring dishes like sheep’s milk yogurt with beets and black currants, he became a trendsetter in a city known for setting dining trends. I realized that what I didn’t enjoy doing was drawing up projects, starting the project, and overseeing them rather than having a direct influence.

Fine Dining 284

Fine Dining Sports Employee Relations Influencer 284

Modern Restaurant Management

JUNE 28, 2024

“Our data indicates that QSR burger chains have generally been the hardest hit by the California increase in minimum wage and subsequent increase in menu prices,” writes Hottovy. The chain benefits from a combination of high perceived value through its “3 for Me” menu and service strength through employee retention.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

EATER

FEBRUARY 28, 2024

The Portuguese colonized the area for about 450 years and heavily influenced culinary traditions in the process; many dishes and desserts still have Portuguese-derived names. The casual atmosphere adds to the warm welcome from chef Gaurish Madgaonkar and his wife, who run the place with help from their young daughter.

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Seasonal Menu Travel Back of House Fine Dining 307

EATER

JULY 27, 2022

The Restaurant: Booker’s Location: West Philly Cuisine: Southern with an emphasis on brunch Menu Highlights: Fried chicken and waffles; a flight of mimosas; Booker’s salad with jumbo shrimp, corn, tomato, and bacon for brunch. Shavonne: I wear suits, and I wear business casual or business attire to school. All of the above.

Back of House 246

Back of House Casual Restaurant Law Fine Dining 246

EATER

JUNE 1, 2022

The prices in the Hamptons, Cape Cod, and Newport are sky-high during the peak season, and these buzzy hotspots can’t always deliver the soothing outdoor escapes and fresh seafood that made them popular in the first place. What to know before you go.

Food Truck 246

Food Truck Brewery Seasonal Menu Hotels 246

EATER

AUGUST 3, 2023

Madeira’s vibe can be a bit hard to pin down, but a good starting point is to envision a slightly less tropical, more rugged, European-influenced Hawai‘i. Its cuisine has been influenced by ingredients, people, and techniques from across the world. But the island’s cuisine has also been broadly shaped by its role as a shipping outpost.

Back of House 246

Back of House Seasonal Menu Café White Paper 246

Black Box Intelligence

DECEMBER 10, 2024

Average Star Ratings ( ASRs ) provide an invaluable snapshot of how customers perceive a brand, influencing everything from repeat visits to revenue growth. Examining their guest reviews, they frequently mentioned speed of service, unique menu offerings, and consistent quality. Our top performers significantly outperformed this.

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2024 Fast Casual Customer Service Seasonal Menu 52

Open for Business

JANUARY 26, 2023

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. Many restaurant owners offer a percentage off a meal or specific menu item. Look at what menu items aren’t selling briskly. Quick links What are restaurant promotions? Who is the target customer base?

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Next Restaurants

APRIL 17, 2024

High-quality food photos and videos are the new currency of cravings, influencing where hungry customers spend their money. Social proof: People are heavily influenced by social media, especially Millennials who love to share their experiences online. Planning a special-themed menu ? This builds a community and shows you care.

Social Media 125

Social Media Seasonal Menu Customer Experience Specials 125

Modern Restaurant Management

OCTOBER 18, 2019

" Guests use their cellphones to see all menu items, order and pay. “We offer an unmatched dining and social experience for our guests with a special focus on the best music, live DJs, happy hour, an elevated menu and topnotch service. ” Illuminating Mystique.

Waste 262

Waste Food Franchising Franchise 262

EATER

MARCH 22, 2021

New titles from Nigella Lawson, Julia Turshen, Rodney Scott and more will shape the way you cook this season There’s really, finally an end in sight to pandemic life as we’ve known it. Turshen’s book makes it easy to channel that casual yet comforting approach. I imagine I’ll keep coming back every season. James Park.

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2021 Book Seasonal Menu Back of House 329

EATER

DECEMBER 6, 2022

This is the year that a bakery — not a bakery-plus-restaurant, not a bakery with a savory menu too, just a damn good bakery — can feel revolutionary, even when sticking to the classics. With a menu of compelling bites like beef heart skewers and glistening ceviche, the city has embraced Amazonia as a nightlife destination in its own right.

2022 246

2022 Fine Dining Dine-in Food Truck 246

EATER

MARCH 13, 2024

A Los Angeles native and restaurant industry vet, Skier brings refinement and skill to a platform that’s replete with gimmicks and casual dinners. Diaz opens with an anecdote about hurricanes in Puerto Rico; since she was born, the season has extended and the storms have worsened. I am not a wellness influencer.

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2024 Book Take-out Food Order 339

7 Shifts

AUGUST 16, 2024

Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards. As a supervisor, you can hone your problem-solving skills and practice delegating tasks under a seasoned manager's guidance.

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Management Management 2024 Leadership 195

EATER

MAY 24, 2022

Some grumbled a menu without meat — and luxury signifiers like caviar and butter-poached lobster tail — could never justify such a cost, both because meat is more expensive to create, and probably due to skepticism that vegetables could ever be as good as a steak. It has also become nearly synonymous with exclusivity and luxury.

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Fine Dining Seasonal Menu Food Order Transportation 246