Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This shift will position cultivated meat as a long-term venture with the potential for far-reaching positive impacts on future generations.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Creative menu offerings From aphrodisiac-themed dishes to interactive dining experiences, establishments are innovating to stand out in a competitive market.

2024 221

2024 Fine Dining Book Reservations 221

Modern Restaurant Management

JANUARY 26, 2023

Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings. Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation.

2023 474

2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

APRIL 29, 2021

Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. “Wages across the country are definitely up for the industry, in virtually every location.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

FEBRUARY 21, 2022

With increasing promotions in restaurant magazines, food blogs, and social media platforms, more people are expected to join this mega-trend. Plant-based eating was previously limited to some selected restaurants and casual cafes. Future Market Insights reports that overall Plant Based Burgers sales revenue will surpass US$ 2.7

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

NOVEMBER 8, 2022

Modern Restaurant Management (MRM) magazine caught up with Laroche to learn more about why he wrote this book, the state of restaurant culture and more. Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. Why write this book and why now?

Food 450

Food Book Leadership Travel 450

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Chris Prociv, VP Marketing & Innovation at La Brea Bakery. Even in the worst of times comes innovation.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “Sodexo’s Sustainable Diets Strategy in North America has resulted in a number of benefits and innovations for our clients and customers. Good Food Restaurant Scorecard.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. This will cause restaurants to innovate their offerings amidst reduced menu sizes. Concepts that captured strong market share like fast casual chains will continue to outpace growth in full service locations.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Innovation has always been a hallmark of our brand, and this year was no different. Here are some of their insights. Click here for the first part.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Goliath Consulting

JUNE 15, 2021

Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. Fast-casual visits overall were down 3.8 In December, QSR restaurants overall saw visits decline 2.9 percent in December and 11.3

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. The technology space is still the “wild west” in the spirits realm, and it is likely that technology will continue to innovate, and inevitably consolidate, the playing field.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 6, 2024

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability. Why is the restaurant industry at a pivotal moment regarding sustainability?

Sustainability 275

Sustainability Customer Service Fast Casual Technology 275

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Flynn Acquires Hefty Portfolio.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

Goliath Consulting

APRIL 17, 2024

Brewers have pushed boundaries with unconventional ingredients and innovative techniques while fostering community engagement through digital platforms and collaborative partnerships. One important trend is the continued rise of experimentation and innovation. Magazine describes this phenomenon as “ too much of a good thing.”

Brewery 195

Brewery Consumer Goods Magazine Innovation 195

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. 2024 will be a year of value and beverage innovation. Restaurants will invest in beverage innovation to give consumers choices beyond alcohol and CSDs.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Somoroff continues to innovate aesthetically and technologically, on behalf of the brand, by implementing creative techniques. Zagat debuted Zagat Stories.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – Matthew Eisenacher, SVP Brand Strategy & Innovation, First Watch. "The For part two, click here. The strong will get stronger."

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

NOVEMBER 4, 2019

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Protein Bar & Kitchen now operates 19 fast casual restaurants with 13 in Chicago, four in and around Denver and two in Washington D.C. Meatless Farm Goes to Restaurant Tables.

Fast Casual 280

Fast Casual Seasonal Menu Innovation Customer Experience 280

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. for the first time, including innovative designs that give a modern touch to the brand’s Southern Brazilian heritage, as well as a standalone butchery. Modular Chicken.

Franchising 508

Franchising Franchise 2020 2021 508

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. QDOBA's New Concept. Holsom by Yogurtland.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” CPK Heads North.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “The D.C. ” Atlanta Taffer's Tavern.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.”

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. Furthermore, the trend of single-origin cocoa is fueling innovation and the creation of new products.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d). Clean Juice Celebrates Franchisees. flip'd by IHOP.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Over the next 12 months, 84 percent of respondents believe mergers and acquisitions (M&A) activity will increase.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221