Restaurant Business

NOVEMBER 5, 2024

The operations expert is the casual-dining seafood chain’s third leadership hire in as many weeks as it embarks on its post-bankruptcy comeback.

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Hiring Leadership Casual Dine-in 262

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. Here's what we found.

2023 397

2023 Hiring Leadership Fast Casual 397

Restaurant Business

APRIL 18, 2024

Kiosks’ benefits aren’t on the labor line, casual dining does some soul searching and you can’t eat ice cream while on the phone are among the lessons from the three-day event.

Leadership 300

Leadership Casual Events Operations 300

7 Shifts

DECEMBER 16, 2022

And a great team can only thrive under outstanding leadership. their leadership sees team management as their greatest responsibility. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Restaurant Business

SEPTEMBER 4, 2024

Restaurant Rewind: George Biel may not have the high profile of other casual-dining pioneers, but his operations remain gold standards within the business.

Casual 264

Casual Operations Leadership 264

Modern Restaurant Management

NOVEMBER 2, 2021

” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. It started with an overhaul of existing branding, packaging and restaurant design for its national franchise stores and then followed with the recruitment of a seasoned senior leadership team. BurgerFi International Inc. ” Popeyes to Grow in Romania.

Franchise 450

Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

JUNE 9, 2021

This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food. An idea on the minds of foodservice leadership post-pandemic is the ghost kitchen – a kitchen dedicated to prepping food without maintaining a dining space. Ghost Kitchen Roll Out.

Kitchen Safety 421

Kitchen Safety Food Supply Fast Casual Food Safety 421

Modern Restaurant Management

MARCH 3, 2025

We were entering the saturated fast-casual burger space and knew we needed to make an impact. Further, growth can dilute company culture, so strong leadership and employee engagement are both crucial. One example is Harriet’s Hamburgers in Charlotte, NC, top photo. What are the keys to a brand remaining authentic?

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Restaurant Business

JUNE 17, 2024

As the fast-casual pizza niche tries to find its post-pandemic path, Blaze Pizza hopes to regain leadership with a new menu and mission.

Fast Casual 173

Fast Casual Casual Leadership Menu 173

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. The healthy fast casual restaurant is actively seeking Franchisees for nationwide expansion after elevating its design and enhancing the customer experience. and Canada.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

DECEMBER 4, 2019

Well, that puts fast-casual out of the running. Too bad for you, that precludes casual-plus. Or in this case, opt for a QSR experience, fast-casual, and casual-plus — all under the same roof.). Want a lightning-fast grab-and-go experience? Looking for a keto-friendly menu item? Solving for Social Scenarios.

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Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

MARCH 13, 2020

That includes working with the town to amend certain by-laws and have an open dialog with local leadership. . "Restaurants and bars with outdoor spaces will have the greatest chance of surviving a coronavirus downturn this year and for the rest, they may have to pivot to Plan B," said Robert R. Pellegrini, Jr. president of PK Boston.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Restaurant Business

DECEMBER 6, 2022

SVP Stephanie Traut will take over leadership of operations for the fast-casual salad chain.

Fast Casual 264

Fast Casual 2023 Leadership Casual 264

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Paris Baquette's Leadership Changes.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

JUNE 12, 2020

” The leadership team of Restaurant Sherpas uses their decades of experience to operate Teriyaki Madness franchise partners’ shops and provides full support during the process. His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr.,

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

MAY 17, 2022

&pizza takes the idea to what some may consider the extreme; Every employee has cell phone numbers for company leadership—including their CEO, Michael Lastoria. A team member at &pizza texted leadership directly with a photo of an area in their shop that needed new paint. And so we get a lot of direct ideas,” says Andy Hooper.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchise 471

Franchise Franchising Food Fast Casual 471

7 Shifts

JUNE 1, 2022

Restaurant Leadership Conference. Website: Restaurant Leadership Conference. Topics: Leadership, Thought Leadership. Digital Transformation in Fast Casual and QSR Summit. This two-day workshop's focus is on the continuous pivots that fast casual restaurants and QSRs have had to make during the pandemic.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. They are all in to help us succeed.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

FEBRUARY 18, 2020

In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurants will become increasingly casual. Suzannah Gerber of Haven Foods.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Seizing an opportunity to revitalize the restaurant industry, Fazoli’s is encouraging challenged quick-service or fast-casual restaurant operators to convert their existing shells into a Fazoli’s.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

DECEMBER 6, 2019

Leadership should talk about KPIs and food safety goals regularly, as well as demonstrate the correct behaviors at every opportunity. In the restaurant industry, several food safety and operational issues are consistent issues across restaurants, no matter if they are fine dining, casual dining, fast casual, or quick service restaurants.

Food Safety 284

Food Safety Catering Fast Casual Food 284

7 Shifts

AUGUST 27, 2020

Keep it positive and make your staff feel supported by including a section of what they can expect from leadership. Having clear guidelines and standards staff can expect from leadership will go a long way to help create that environment of mutual respect.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

FEBRUARY 28, 2020

Zagat Stories was created and is produced in-house by Zagat under the leadership of CEO Chris Stang, Zagat Editor-in-Chief, Hillary Reinsberg, Zagat Stories Editor Chris Mohney, who recently joined the company after past editorial leadership positions at Serious Eats, Culture Trip, and Tumblr, and Zagat Creative Director Nick Bilardello.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. Gibbs, chief executive officer of Yum!

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

MAY 1, 2020

dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. and Asia, frequent users tend to be more pleasure-seeking and favor options such as meal kits as well as delivery and take-away from casual dining restaurants.” In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MARCH 13, 2020

“Matt and I have been fans of Moe’s for a long time and were attracted to the unique brand personality, culture, leadership, vision for the future and unit-level economics.” “Both environments provide a sense of unity and help to foster leadership, but you’re also learning to put others first.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

MARCH 7, 2020

CAA-GBG , a global brand management platform, and The Halal Guys , the fast-casual Middle Eastern restaurant famous for pioneering American halal food, top photo, established a long-term partnership. “They have both displayed thought leadership and an unwavering commitment to driving results and performance throughout their careers.

Food 324

Food Food Supply Fast Casual Small Business 324

Modern Restaurant Management

FEBRUARY 5, 2024

Being a Loyalty Juggernaut essentially commands category leadership. “That’s the real payoff – blockbuster category leadership and more effective marketing.” “Brands create a virtually unbreakable bond with customers.”

2024 492

2024 Loyalty Program Food Order 2030 492

Foodable

NOVEMBER 12, 2021

In this session from Fast Casual Global , host Paul Barron sits down with Samuel D. Fast Casual really changed the way the American consumer ate and looked at food. Brands will need to differentiate in order to stand out from the flock. And now with the last 18 months, the way in which food is ordered has forever changed.

Fast Casual 78

Fast Casual Casual Franchise Franchising 78

7 Shifts

AUGUST 16, 2024

Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. By honing these skills managers can take leadership courses and mentorship, aspiring managers can inspire and motivate their teams to deliver exceptional service.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

MAY 7, 2021

Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction. I have known the Twin Peaks founder, Randy DeWitt, for many years and have been following the brand’s journey.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. Under Milan’s leadership, OHM has an impressive track record of growth and a strong reputation in the industry.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., We are grateful for his leadership as we brought these businesses together to create a global champion in the restaurant and hospitality software industry.” The entire decision can be found here. ” Caption.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

EATER

JULY 1, 2021

“As a small business in the pandemic, we have consistently had to think of ways to handle things better and more proactively than the guidance or regulations being issued from government leadership, at all levels, from the city to the federal,” he told Eater in an email.

Restaurant Law 246

Restaurant Law Government Back of House Email Marketing 246

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Here are examples of each: Strengths : Combined 30+ years of restaurant experience from the leadership team. Here is where you'll want to give investors an overview of your business. Mission Statement.

Point of Sale 397

Point of Sale Back of House Document Download 397