Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent at fast casual restaurants.

Fast Casual 493

Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

OCTOBER 24, 2022

. “Yelp data shows that food businesses and restaurants across the country have seen some of the highest increases in inflation mentions,” Pria Mudan, data science leader at Yelp, told Modern Restaurant Management (MRM) magazine.

Fast Casual 455

Fast Casual Food Supply 2022 2021 455

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. "The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. Before 2020, most fine dining and elevated casual restaurants relied on traditional sit-down service inside the restaurant.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

FEBRUARY 27, 2025

To learn more about the plans for the growing brand, Modern Restaurant Management (MRM) magazine spoke with Araque and Gonzalez. I believe as far as ourniche in casual dining experiences we’re at the top of the food chain. Why you wanted to franchise. What makes it scalable? Where do you hope to see the brand in five years?

Franchise 221

Franchise Franchising Social Media Influencer 221

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchise Franchising 221

Modern Restaurant Management

DECEMBER 22, 2022

Modern Restaurant Management (MRM) magazine connected with Anne McBride, Vice President of Programs, James Beard Foundation, to gain additional insights into the findings. . Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.)

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

APRIL 29, 2021

Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. “Wages across the country are definitely up for the industry, in virtually every location.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. However: 41 percent said they planned to dine at home instead of dining out. 28 percent said they planned to dine at a less expensive restaurant.

2024 221

2024 Fine Dining Book Reservations 221

Goliath Consulting

SEPTEMBER 14, 2020

From an interview with Restaurant Business Magazine , Bruster’s Real Ice Cream reported selling 18 franchise agreements this year and now has 56 stores under construction or in development out of their 200 units (1). Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2).

Franchise 393

Franchise Franchising 2021 Fast Casual 393

Modern Restaurant Management

MARCH 12, 2024

The Ori’Zaba team told Modern Restaurant Management (MRM) magazine they watched people walk in and have a physical reaction to the three pricing tiers. To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu.

Menu 449

Menu 2001 Franchise Franchising 449

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. As the return to office continues, we anticipate employers will jump on the latest food trends when deciding what to serve to create “office FOMO.”

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

JULY 27, 2022

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders to give us their insights into how the industry has been doing so far this year and where they feel it's going. ” – Bob Patterson, Founder, Patterson & Company Certified Public Accountants. "Like

2022 450

2022 Customer Service Fast Casual Food Safety 450

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

AUGUST 30, 2022

It could mean the closure of your business as evidenced by Chi Chi’s, which was once ranked the number one fast-casual Mexican restaurant in the US. Chi Chi’s had been at the top of its game, being named Mexican restaurant chain of the year by Restaurants and Institutions Magazine three times from 1993 to 1995.

Food Safety 447

Food Safety Technology Kitchen Safety Food 447

Modern Restaurant Management

FEBRUARY 21, 2022

With increasing promotions in restaurant magazines, food blogs, and social media platforms, more people are expected to join this mega-trend. Plant-based eating was previously limited to some selected restaurants and casual cafes. Future Market Insights reports that overall Plant Based Burgers sales revenue will surpass US$ 2.7

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

DECEMBER 5, 2019

Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. The menu consists of recipes curated from the magazine and its YouTube channel, such as spicy pork soup and rigatoni with cauliflower bolognese.

Delivery 303

Delivery Online Ordering Fast Casual Magazine 303

Modern Restaurant Management

JANUARY 26, 2023

Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings. In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized.

2023 474

2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

APRIL 26, 2024

. “Immediately after the event the team meets to gather feedback and create a recap,” Kurt Pahlitzsch, Vice President of Casual Dining at Doherty Enterprises, franchisee of Chevys, told Modern Restaurant Management (MRM) magazine.

Social Media 294

Social Media Food Supply Events Entertainment 294

Modern Restaurant Management

MARCH 8, 2023

If they take the risk of stepping outside their homes, diners look for more than casual, throw-away experiences. They want their desserts to gleam like magazine ads. All of this means that people are considering their choices more carefully and expecting more from their chosen venues. Once a guest arrives, the expectations continue.

Social Media 450

Social Media Customer Experience Website Management Customer Service 450

Goliath Consulting

OCTOBER 6, 2020

Prospects continue to be bright for fast food and fast-casual franchises: Papa John’s Pizza just announced their plan to open 1,000 new stores over the next five years (1), and Whataburger hinted an offer of offering new franchising units for the first time in 20 years (2). The Benefits of Owning a Franchise Restaurant Business.

Franchise 418

Franchise Franchising Fast Casual Customer Service 418

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

APRIL 4, 2024

To learn more about restaurant sustainability, Modern Restaurant Management (MRM) magazine reached out to Ganzler. That’s much more money than I ever had to spend on marketing but a drop in the bucket compared to what other fast casual brands spend for much less impactful results. Why did you want to write this book and why now?

Sustainability 490

Sustainability Book Food Supply Waste 490

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance?

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

EATER

OCTOBER 28, 2022

Popular opinion tends to be that Vancouver shines brightest as a culinary destination thanks to its abundance of spectacular produce, and chefs from around the world who bring their techniques, traditions, and flavors to the city’s (admittedly casual) tables. Surprisingly that’s exactly what has happened, with cozy boltholes such as St.

Fine Dining 263

Fine Dining Casual Back of House Social Media 263

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurants will become increasingly casual.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. March Sales Decline. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

NOVEMBER 8, 2022

Modern Restaurant Management (MRM) magazine caught up with Laroche to learn more about why he wrote this book, the state of restaurant culture and more. Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. Why write this book and why now?

Food 450

Food Book Leadership Travel 450

Modern Restaurant Management

JULY 12, 2023

To learn more about the survey’s findings on the impact of restaurant staffing issues, Modern Restaurant Management (MRM) magazine asked Olivier Thierry, CRO of HungerRush. What should restaurant owners take away from the survey findings?

Customer Experience 418

Customer Experience Food Order Consumer Goods Online Ordering 418

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Those who traditionally favor casual dining chains with full service may trade down to fast casual while those who typically dine in fast casual may dip into lower price points at fast food.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

FEBRUARY 19, 2024

John told Modern Restaurant Management (MRM) magazine. "When Our pop-ups are of the fine-dining variety, and we use servers from our casual concept in the same building. The fine-dining concept specialized in thoughtfully curated experiences and he and his team weren't convinced they could find a post-pandemic audience.

Fine Dining 275

Fine Dining Seasonal Menu Dine-in Magazine 275

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Flynn Acquires Hefty Portfolio.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

EATER

JULY 30, 2020

But as the casual viewer noticed — and as stories about Bon Appétit ’s corporate culture have revealed in recent weeks — it is almost always only white food writers, chefs, and recipe developers who get to adopt personas that go beyond their ethnicity. Instead, BIPOC get stuck with work directly related to their ethnicities.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

7 Shifts

DECEMBER 16, 2022

They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Goliath Consulting

JUNE 15, 2021

Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). Communication.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414