Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 198

2021 Fast Casual Online Ordering Consumer Goods 198

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. consumers being new to ordering meal delivery services (up from 47 percent in March 2021). meal delivery consumer spending.

Online Ordering 189

Online Ordering Point of Sale Management Management 189

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. 10 Differences Between Casual and Fine Dining 1.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Modern Restaurant Management

FEBRUARY 16, 2022

Can the third party make it to the takeout portion of the restaurant without disturbing the flow of patrons who are staying for a meal or are in-line to place an order? The increase in online ordering is changing the way designers view restaurant layouts and floor plans. It’s All in the Details.

Design 223

Design Fine Dining Online Ordering Dine-in 223

Modern Restaurant Management

JULY 22, 2021

Not to mention that after practicing social distancing for over a year, not everyone will be thrilled to go back to tight seating arrangements indoors. Online Ordering Will Continue to Thrive. The COVID-19 pandemic forced both sides to embrace new digital communication tools for making reservations and placing orders.

Allergens 209

Allergens Online Ordering Fast Casual Food Safety 209

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

JUNE 27, 2022

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Try an Online Form Builder. Check Your Website’s Hosting Software.

Online Ordering 204

Online Ordering Customer Service Fast Casual Recycling 204

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated.

Customer Service 190

Customer Service Customer Experience Online Ordering Hospitality 190

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Roughly half of U.S.

2022 208

2022 2030 Food Supply Recruiting 208

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint and accompanying webinars are available on the company’s “Make it Now” online platform, designed to provide operators resources and solutions to help them adapt to changing industry needs.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 216

Mobile Ordering Front of House Customer Service Customer Experience 216

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 230

2021 Mobile Ordering Kitchen Safety Loyalty Program 230

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Modern Restaurant Management

JULY 23, 2020

Touchless Orders and Payments Cut Down Contact. Shelter in place orders during the pandemic set the stage for new customer behavior at the table: browse through menus on your personal smartphone or tablet, place your order from those devices and pay for your meal. In a recent Statista survey of U.S.

Technology 207

Technology Kitchen Safety Food Safety Online Ordering 207

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Restaurant Clicks

APRIL 9, 2021

Known as the Neighborhood Neapolitan Pizza restaurant, Pupatella is a casual pizza place that currently offers outdoor dining. Order your pizza or make your reservation early for Pupatella. Order Online. Order Online. Order Online. Order Online. Two unique pizzas to try?

Online Ordering 158

Online Ordering Casual Food Order Dine-in 158

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

APRIL 15, 2020

Paul Wahlberg is Chef/Co-Owner of Wahlburgers, a casual dining restaurant and bar founded by the chef and his brothers Mark and Donnie. Wahlberg : For us at Wahlburgers, we were fortunate to have already had the foundation built for online ordering and takeout. Kyle Collins. Chef Paul Wahlberg.

Food Safety 206

Food Safety Social Media Loyalty Program Consumer Goods 206

Modern Restaurant Management

MAY 11, 2020

Online ordering systems like Upserve and third-party delivery apps have made this an increasingly realistic prospect. Yank Sing view ordering counter Image by William Duff Architects. How restaurants are laid out, in terms of flow and concentration of seating, will be key sensitivities to address.

Fine Dining 188

Fine Dining Online Ordering Dine-in Take-out 188

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. Order Online. Order Online. The setting is festive, but you can also enjoy a casual date as well. Order Online. The Lobster Parmesan and Calamari are also spectacular.

Back of House 147

Back of House Front of House Fast Casual Online Ordering 147

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 181

2020 Online Ordering Customer Experience Point of Sale 181

Modern Restaurant Management

NOVEMBER 19, 2024

Catering to solo diners is more just than seating them as restaurants would any other customer. It’s easy to assume that a single diner is not going to bring as much revenue (or tips) to the table, but solo diners also have great flexibility in what they choose to order and the pace at which they dine. Cuisine type?

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Modern Restaurant Management

SEPTEMBER 11, 2020

Conducted in partnership with Teneo via online surveys between June 22 and July 2 in Florida, Washington and New York, the results offer insight into how the pandemic has impacted restaurants, how operators have adapted and what will bring diners back through their doors. COVID-19 Impact on Restaurants. Innovating During COVID-19.

Fast Casual 203

Fast Casual Fine Dining Innovation Employee Relations 203

Restaurant Clicks

JUNE 3, 2021

Attached to a squash club, Upper West Side is unique because the atmosphere is casual and inviting, yet the decor is chic and modern. Their menu is always changing, but order the Impossible Sliders if you see them! Order Online. Laos in Town serves unbelievably delicious Lao Food in an upscale casual setting.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

EATER

JUNE 4, 2024

Even a casual corner bistro can easily book up. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. As more restaurants have moved to online bookings, many also require a credit card deposit as a defense against no-shows.

Fine Dining 114

Fine Dining Reservations Seating Online Ordering 114

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. If a guest is wary to come inside to order, we happily take their order outside.

Franchise 180

Franchise Franchising Fast Casual Online Ordering 180

Restaurant Clicks

APRIL 21, 2021

When dining at Mi Vida, bring a group and order the Sabores de Mexico. A casual Mexican restaurant, seating is limited in their Del Ray location, though more spacious in their Arlington locations. Order Online. Be sure to order one of their generously sized margaritas, served frozen or on the rocks.

Fast Casual 143

Fast Casual Online Ordering Reservations Casual 143

Restaurant Clicks

OCTOBER 9, 2021

Whether you want Asian, Italian, or American, and whether you want a fancy, high-end meal or a casual, rowdy meet-up, food in Ann Arbor doesn’t disappoint. Knight’s Steakhouse is a family-friendly, casual dining experience that is accessible to all budgets. Don’t forget to order hand-cut battered fries and onion rings.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. You no longer need to have a person dedicated to handling reservations, leaving your staff free to better serve your guests already in the seats. Self-Ordering Kiosks. Digitized Payments.

Online Ordering 141

Online Ordering Mobile Ordering Fast Casual Point of Sale 141

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Restaurant Clicks

JANUARY 2, 2022

What I love the most, though, is the abundance of fresh seafood and so many restaurants to order it from. The vibe is casual, and the staff makes you feel incredibly welcome. Pa’ia Fish Market has everything you could want in a casual seafood joint. Kimo’s is casual and welcoming. Order Online.

Front of House 131

Front of House Website Management Online Ordering Reservations 131

Restaurant Clicks

SEPTEMBER 15, 2021

It boasts an urban, casual, and relaxed atmosphere all at the same time. Order Online. Order Online. Order Online. Before being served, you can choose to be seated on the outdoor patio. Order Online. Order Online. The Fieldhouse. Ciao Mambo.

Online Ordering 174

Online Ordering Fast Casual Fine Dining Back of House 174

Restaurant Clicks

SEPTEMBER 16, 2021

Order Online. Order Online. There, you can order the chef’s top pick sushi roll dating back to 2017. Order Online. Order Online. The interior is casual. Order Online. It has a massive patio at the front and warm Japanese-inspired wooden decor inside.

Online Ordering 109

Online Ordering Back of House Front of House Fine Dining 109

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Online reviews are an increasingly valuable resource for customers searching for goods and services at local businesses during the COVID-19 pandemic, according to new research from Podium.

Loyalty Program 147

Loyalty Program Online Ordering Fast Casual Consumer Goods 147