EATER

DECEMBER 15, 2023

More recently, the coupes have become a fixture of the aesthetic Instagram tablescape, particularly among the niche of food designers and stylists who put forth a sense of highly stylized yet casually lived-in opulence. It feels simultaneously old-timey and modern, casual and upscale.

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Modern Restaurant Management

FEBRUARY 19, 2025

based architecture and design firm / /3877, newly-available real estate offers prime locations and cheaper rent for fast casual restaurants such as taco shops and upscale burger joints. This has led to a growing appeal for unique dining experiences and fast-casual concepts. According to the hospitality experts at Washington D.C.-based

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Fast Casual Customer Experience Design Casual 221

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Just as one issue seemed fixed, another presents itself. We are seeing this trend grow daily through the many discovery calls we field from veteran franchisees looking to simplify their fast-casual investment portfolios.

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Franchise Franchising 2022 Fast Casual 492

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

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Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Former competitors are now part of the same umbrella company. Appeal to Mobile Gamers.

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2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

MAY 21, 2024

This presents a golden opportunity to upsell specialty drinks before checkout on your restaurant app. Remain Price-conscious : Price matters in fast-food and fast-casual restaurants, ranking second among the factors customers consider. Delivery users are less price-sensitive than customers using other sales channels.

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Beverage Fast Casual Seasonal Menu Customer Experience 493

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. The way your menu is presented should also reflect your concept. Fast-Casual Restaurants. Menu design. Virtual Restaurants.

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Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

APRIL 2, 2024

Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic.

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Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. Clearly, voice response technology is a cutting-edge marketing ingredient that can transform so-so fast casual dining response into star power. Voice Response Taps into Emotions.

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Marketing Fast Casual Entertainment Article 420

EATER

MARCH 12, 2025

Trinas now sells 40 hot dog towers, which start at $35, in a night some as casual snacks for big groups, others as the centerpiece of celebrations. Visually, it has a playful appeal that fits in with the bar thats known for its statements spelled out in childlike magnet letters on a fridge.

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Social Media Sports Bar Employee Relations 306

Modern Restaurant Management

JANUARY 22, 2020

Thanks to the arrival of food delivery applications, the casual diner can now satisfy his or her cravings whenever he or she pleases. Since the tech-savvy youth tend to be on their phones at all times, being present in social media will help you establish a stronger presence among the younger generation.

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Customer Service 2020 Social Media Mobile Ordering 440

Modern Restaurant Management

FEBRUARY 17, 2023

By restaurant category: 50 percent reported using quick-service restaurants “more” or “much more” 36 percent increased visits to full-service restaurants 39 percent increased visits to casual eateries 39 percent increased visits to breakfast restaurants So who are these frequent users?

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Loyalty Program Mobile Ordering Customer Service Online Ordering 470

Modern Restaurant Management

MARCH 13, 2020

"The desire for convenience has always been present, coupled with an equally strong desire for delicious food. " On Tuesday, March 17, Stone will present a free webinar in conjunction with The Food and Beverage Shows titled, "Restaurant Preparation to Minimize COVID-19 Disease Risk and What You Need to Do Now."

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Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

JANUARY 19, 2023

Your concept, however, will determine how you present those dishes. Will it feel formal or casual? For example, if you decide on Japanese cuisine, you will probably feature items like sushi, miso soup, and teriyaki dishes. Will it be serious or fun? Will it have a traditional Japanese vibe or a more modern, manga-inspired vibe?

Food 450

Food Customer Experience Social Media Food Order 450

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Discreetly branded disposable masks could also be worn by employees and presented to on-premise patrons who forget theirs.

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Customer Service Customer Experience Online Ordering Hospitality 474

The Rail

FEBRUARY 12, 2025

By Sierra Powell, Contributor Running a profitable restaurant calls for much more than just presenting good cuisine. Whether it's a casual restaurant or a fancy dining one, regularly presenting excellent cuisine is crucial. Packaging is essential for maintaining the quality and presentation of food while it is being delivered.

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Customer Service Customer Experience Back of House Consumer Goods 130

Modern Restaurant Management

MARCH 12, 2024

We kept lower priced tiers present to not lose this audience, while also accounting for double meat without the big price screaming at people in the face. To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. A great balance."

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Modern Restaurant Management

FEBRUARY 21, 2022

Plant-based eating was previously limited to some selected restaurants and casual cafes. Looming threat of allergic reactions to ingredients present in the vegan claimed product escalates the problem even further. Surprisingly, restaurants are also replacing all, meat, fish, eggs and dairy with vegan alternatives.

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Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

MARCH 8, 2023

If they take the risk of stepping outside their homes, diners look for more than casual, throw-away experiences. And make sure the food is not only delicious, but also well-presented so that when it appears on Instagram, it looks as delicious as it tastes. Creating a memorable dining experience is about more than just tasty food.

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Social Media Customer Experience Website Management Customer Service 450

Modern Restaurant Management

SEPTEMBER 21, 2021

According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. One way to help guests stay on track is by presenting the ingredients the same way in each restaurant and in an order that helps them build their bowls best.

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Dietary Restrictions Online Ordering Customer Experience Fast Casual 472

EATER

FEBRUARY 28, 2023

West African cuisines more broadly are also having a moment in different forms, from fast casual to the fine dining experiences chefs like Balogun advance, throughout American cities. To him, it’s a tribute to the art form of food presentation, as well as the pride with which he has long viewed the possibilities of his home food.

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Fine Dining Fast Casual Dine-in Presentation 335

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. In a study among casual dining restaurants , 91% of respondents said that an appealing ambiance prompts them to visit a particular establishment.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

NOVEMBER 8, 2022

Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. I picked a few of them; be present and accessible, create a positive environment, promote respect, implement standards, and keep in mind that great feedback is earned.

Food 450

Food Book Leadership Travel 450

Modern Restaurant Management

FEBRUARY 25, 2022

It needs to be visible to casual browsers who simply won’t take the time to download information that should be easily accessible. Presentation matters more than ever, and every second your customers spend in your establishment can be tailored to make it more shareable on the social platforms your target audience uses.

2022 531

2022 Marketing Email Marketing Social Media 531

ChowNow

MARCH 27, 2025

Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. If you charge more than customers expect, the value has to be obviouswhether its in quality, presentation, or experience. Your concept will play a factor in determining your goal food cost percentage.

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Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.”

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Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

JANUARY 31, 2025

restaurants and retailers are facing a challenging 2025, according to a recent presentation by Fitch Ratings at the 2025 ICR Conference. Fast-casual visits overall were down 3.8 Foodservice in Canada is diversified, catering to a wide range of consumer preferences, including casual dining, fine dining, and fast food.

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Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

SEPTEMBER 23, 2020

The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. Year-over-year revenue comparisons show quick service restaurants are above year-ago levels, while casual restaurants were still down 30-40 percent in May. Be Prepared and Flexible.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

ChowNow

APRIL 25, 2025

Are you casual and playful? It should be present everywhere your customers interact with youonline, in person, and in all the little moments in between. Its the tone you use, the words you choose, and the personality you convey on your restaurant menu, your social media, your marketing emails, and in-store signage. Warm and welcoming?

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Freddy's Adds to Team.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

DECEMBER 3, 2021

Other restaurants intentionally forgo explanations: the menu at Chinese fast-casual chain Junzi lists ingredients like furu without explanation. This integrated presentation is a reminder that food exists in—indeed comes from—another culture that has its own language, and it invites guests into that culture.

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Menu Fast Casual Food Order Bar 547

ChowNow

FEBRUARY 12, 2025

A casual brunch spot in a college town will attract a different crowd than a high-end steakhouse in a business district. Your color scheme should complement your concept for example, bold reds and yellows for a lively fast-casual spot, soft pastels for a relaxed caf, or sleek black and gold for an upscale dining experience.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 1, 2020

dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. and Asia, frequent users tend to be more pleasure-seeking and favor options such as meal kits as well as delivery and take-away from casual dining restaurants.” In the U.K.

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2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JUNE 6, 2024

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability.

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Sustainability Customer Service Fast Casual Technology 275

Modern Restaurant Management

NOVEMBER 2, 2021

” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. News of the agreement comes one month after The Saxton Group announced plans to diversify its brand portfolio with Jaggers, a fast-casual concept created by the Texas Roadhouse Corporation. BurgerFi International Inc. Sankranti Likes Atlanta.

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Franchise Franchising Leadership Beverage 450