Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7 In May 2021, total U.S.

2021 493

2021 Fast Casual Online Ordering Consumer Goods 493

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

FEBRUARY 16, 2022

From a safety perspective, communal tables can be easily adjusted based on current CDC recommendations as certain seats and portions of the table can be blocked off to limit capacity. While the lines between fine and casual dining become more blurred, one trend that continues to define both styles is the attention to detail.

Design 558

Design Fine Dining Online Ordering Dine-in 558

Modern Restaurant Management

JULY 31, 2020

No doubt, while several restaurant chains in the quick service space (QSRs) have seen double-digit, same-store sales growth, COVID-19 has provided an additional untimely blow to the casual dining space that cannot transition as nimbly to a takeout-only model. providing and requiring PPE; taking reservations only for seating).

Retail 443

Retail Casual Back of House Consumer Goods 443

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. Conversely, a casual neighborhood sandwich shop may name their sandwiches after local heroes or landmarks. Fast-Casual Restaurants.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. This should include all tables available for seating customers. Optimize seating arrangements: Arrange tables in a way that maximizes the use of available space without compromising customer comfort. casual dining vs. fine dining).

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. . "Social " To learn more and register, click here.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Roughly half of U.S.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

JULY 22, 2021

Not to mention that after practicing social distancing for over a year, not everyone will be thrilled to go back to tight seating arrangements indoors. Apart from always being more profitable, large fast casual chains could exploit the situation and simply buy out the out-of-business bistros located at the nicest downtown corners.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

DECEMBER 13, 2024

Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? Sidewalk seating emerged as a lifeline for restaurants and diners alike. Live music, local artwork, and communal seating turn them into social hubs where dining becomes an event.

2025 417

2025 Dine-in Food Truck Outdoor 417

Modern Restaurant Management

MAY 7, 2020

The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. Guests would be seated at every other table or booth so as to maintain a safe distance. Bar seating will be removed and reconfigured to allow six feet between bar stools. And, customers temperatures may be checked upon entry.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

JUNE 27, 2022

If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Fast casual eateries that have seat-yourself service are perfect candidates for the QR code menu.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Restaurants will become increasingly casual. Suzannah Gerber of Haven Foods.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

OCTOBER 22, 2020

Quick service restaurants will continue to outperform casual dining establishments as their drive-through formats enabled them to remain open throughout the pandemic, Fahy said. But casual dining restaurants still did a significant job of rapidly pivoting from 90-100 percent dine-in to curbside pickup, To-Go and delivery. "This

2019 495

2019 Food Supply Food Truck Back of House 495

Modern Restaurant Management

MARCH 25, 2021

Tech has taken its seat at the table – literally. Pay-at-the-table is becoming increasingly popular among restaurants of all levels – from quick-service and fast casual to fine dining, particularly as brands increase adoption, the technology and user experience continually improve. The Quintessential QR Comeback.

Customer Experience 493

Customer Experience Customer Service Point of Sale Fast Casual 493

EATER

JUNE 4, 2024

Even a casual corner bistro can easily book up. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. Le Cheval d’Or The crew at Le Cheval d’Or run a casual operation including an early dinner seating at 7 p.m.

Fine Dining 304

Fine Dining Reservations Seating Online Ordering 304

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. Though many restaurants have begun to reopen, restrictions limiting seating coupled with consumers’ reluctance to return to in-restaurant dining means many restaurants are months away from operating at a profit.

Fast Casual 507

Fast Casual Fine Dining Innovation Employee Relations 507

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. They're going out to eat more often than the older generations, especially right now, and they expect more across the board.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

SEPTEMBER 20, 2024

On the surface, you may not think a roadside diner or downtown café would have much in common with a fast-casual chain, not to mention an elegant stand-alone restaurant where couples and families celebrate over a two-hour, five-course meal. But the truth is they have a lot in common when it comes to selecting their furniture.

Fast Casual 450

Fast Casual Uniforms Dine-in Customer Experience 450

Modern Restaurant Management

JULY 23, 2020

For example, we’re seeing more video screens in kitchens to improve order accuracy in casual and fine restaurants, not just quick-service establishments. In some early adapter restaurants, like Dadawan in The Netherlands, themed robots greet customers, check temps and seat guests.

Technology 517

Technology Kitchen Safety Food Safety Online Ordering 517

Modern Restaurant Management

APRIL 15, 2020

Paul Wahlberg is Chef/Co-Owner of Wahlburgers, a casual dining restaurant and bar founded by the chef and his brothers Mark and Donnie. Kyle Collins is Marketing Director for Patina Restaurant Group, formed by Nick Valenti and Joachim Splichal as a bicoastal boutique restaurant and food service company. Kyle Collins. Chef Paul Wahlberg.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal. Here are a few things to get right: Create a mission statement.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Business

DECEMBER 3, 2024

million to help the casual-dining burger chain pay down debt. They are also getting two seats on the board. JCP Investment Management and Jumana Capital Partners are investing $8.3

Seating 288

Seating Casual Management Management 288

Modern Restaurant Management

APRIL 8, 2021

For example, Americans dine out frequently, both at fine dining restaurants and more casual establishments, with delivery apps filling in for in-person seating at the moment. Food programming on TV is at an all-time high, and every media format inundates us with all things food-related.

Hospitality 383

Hospitality Food Hotels Social Media 383

ChowNow

MARCH 27, 2025

Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. Underpricing or overpricing menu items and how to find the right balance If your prices are too low, you might fill seats but still struggle to turn a profit.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

DECEMBER 4, 2019

Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Well, that puts fast-casual out of the running. Too bad for you, that precludes casual-plus.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. If a guest is wary to come inside to order, we happily take their order outside.

Franchising 450

Franchising Franchise Fast Casual Online Ordering 450

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Adapting Your Footprint for Outdoor Seating. Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

7 Shifts

OCTOBER 1, 2024

In a study among casual dining restaurants , 91% of respondents said that an appealing ambiance prompts them to visit a particular establishment. You can also implement a waitlist system during peak hours to help manage overflow and make sure that guests are seated as quickly as possible. After all, among the 28.7%

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 472

Online Ordering Point of Sale Management Management 472

Modern Restaurant Management

MAY 11, 2020

For most fast-casual eateries, their necessary flow of people traffic as it exists may serve them well, but many restaurants will want separated functions to preserve the dining room experience. How restaurants are laid out, in terms of flow and concentration of seating, will be key sensitivities to address.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470