Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. " Reducing Food Waste. Changes at the Top for McDonald's.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list.

Certification 221

Certification Fast Casual Government Front of House 221

Modern Restaurant Management

JANUARY 22, 2025

Here is how 3D modeling simplifies renovation planning: Accurate Resource Allocation : 3D modeling software offers accurate material estimation to avoid unnecessary waste and hidden expenses. How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue.

Design 221

Design Technology Fine Dining Fast Casual 221

7 Shifts

OCTOBER 28, 2024

By focusing on people within a 5-10 mile radius of your location, you can attract more relevant customers and avoid wasting money on ads seen by people who are too far away to visit your restaurant. Fast casual and casual dining restaurants are in the middle ground, between $83 and $125 of paid CAC.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 16, 2023

For casual dining habits at restaurants like Olive Garden: 56 percent said they ate at casual restaurants frequently or occasionally. 29 percent said they rarely ate at casual restaurants. More likely to occasionally eat at casual restaurants. When we asked about fast food: 29 percent said they eat fast food frequently.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

OCTOBER 20, 2021

.” If separate planning for take-out and dine-in feels like time wasted, consider that when survey respondents were asked when they thought the dine-in segment would recover, just 46 percent said within six months, a steep decline from 71 percent in May 2021. Breakfast and casual eateries/coffee shops can be optimistic.

2021 539

2021 Dine-in Customer Service Casual 539

Modern Restaurant Management

JUNE 5, 2020

For example, near-field communication payments, digital wallets or a tap-to go friendly terminal will be more beneficial for fast casual restaurants whereas a payment app will be better suited for dine-in guests. This is a small step, but one that many fast food and fast casual restaurants are already embracing. In fact, in the U.S.

Fast Casual 521

Fast Casual Online Ordering Cash Management Mobile Ordering 521

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. Strategies like those employed by Prairie keeps the supply chain moving, costs constant, and food waste limited.

Supplies 474

Supplies Innovation Food Supply Loyalty Program 474

Modern Restaurant Management

JULY 22, 2021

Apart from always being more profitable, large fast casual chains could exploit the situation and simply buy out the out-of-business bistros located at the nicest downtown corners. They became even more cost-efficient, food waste conscious and generally more responsible.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

APRIL 4, 2024

That’s much more money than I ever had to spend on marketing but a drop in the bucket compared to what other fast casual brands spend for much less impactful results. Actions like waste reduction are actually cost savers. Lastly, reduce waste by cross utilization of ingredients and cooking a la minute.

Sustainability 490

Sustainability Book Food Supply Waste 490

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 474

2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

FEBRUARY 28, 2024

Fast Casual Dining Navigating a delicate balance between convenience and culinary craft, the fast-casual dining sector shines as the industry's hybrid powerhouse, marrying quick service with gourmet cuisine. New entrants face the challenge of creating a flexible framework that combines prompt service with upscale offerings.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

Modern Restaurant Management

APRIL 21, 2022

To eliminate waste, I always make pickles or fermentations with excess vegetables and dry cure meats for our charcuterie program to utilize any excess proteins. Waste reduction- We practice utilizing our waste as much as we can away from the generalist notion of putting things up as specials.

Sustainability 450

Sustainability Waste Food Supply Recycling 450

Modern Restaurant Management

OCTOBER 22, 2020

Quick service restaurants will continue to outperform casual dining establishments as their drive-through formats enabled them to remain open throughout the pandemic, Fahy said. But casual dining restaurants still did a significant job of rapidly pivoting from 90-100 percent dine-in to curbside pickup, To-Go and delivery. "This

2019 495

2019 Food Supply Food Truck Back of House 495

The Rail

MARCH 31, 2025

It reduces waste, alerts managers when stock is low, and helps staff to follow good practices. Check out the impact of social media on restaurants to see how it can improve your customer experience from start to finish and how it can turn casual diners into loyal customers. Inventory management software: Tracks stock in real-time.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

JULY 12, 2023

In addition to the above, adding this kind of technology can increase order volumes, reduce food waste and improve the guest experience as reduced in-store labor deals with maximizing the in-store guest experience. What are the most common friction points customers report? Waiting on hold!

Customer Experience 418

Customer Experience Food Order Consumer Goods Online Ordering 418

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. This all equates to less wasted ad spend and a more loyal user base. They can even gather information about the customer experience via location-triggered exit surveys.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

JUNE 9, 2021

Other benefits include greater product consistency, which is especially important for operators, and less wasting from chopping, scooping, and prepping fresh produce. This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food. Supply Chain Shortages.

Kitchen Safety 421

Kitchen Safety Food Supply Fast Casual Food Safety 421

Goliath Consulting

JUNE 15, 2021

Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. This has resulted in under-ordering (and dissatisfied customers) or over-ordering (and increased waste). What about issues concerning reducing food waste? Conclusion.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MAY 5, 2022

Furthermore, it also improves food safety and minimizes waste; moreover, it will contribute directly to your bottom line, which has seen participation from Walmart and Nestle. Piya has no confirmed locations, but it will have a private omakase dining room and a fast-casual area where NFT holders can access exclusive events. Camboflare.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

Modern Restaurant Management

JULY 27, 2022

"Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count. These regulations vary by state and restaurant owners should be sure they are aware of their state’s policy before adding service fees to customer tickets.”

2022 450

2022 Customer Service Fast Casual Food Safety 450

Modern Restaurant Management

JANUARY 22, 2020

Thanks to the arrival of food delivery applications, the casual diner can now satisfy his or her cravings whenever he or she pleases. To allow them to live a sustainable lifestyle, you can help them minimize their carbon footprint by creating a zero-waste kitchen.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

ChowNow

MARCH 21, 2025

Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one. Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? Behavioral Factors: How Do Your Customers Dine?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

APRIL 10, 2020

More than ever, brands, especially QSR and Fast Casual restaurants brands, are taking advantage of the vast and varied platforms available for consumer engagement; most notably social media. With better customer understanding, restaurants no longer waste resources guessing what will resonate with guests.

Customer Experience 433

Customer Experience Mobile Ordering Social Media Online Ordering 433

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. Its theatrical and yes it might cost slightly more, but it has a lot of added cool factor for restauranteurs to have their cold side prep cook on the floor- and it’s easier to customize, and cuts down on waste with errant orders.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Their investments align capitalism with positive social and environmental impact, driving toward zero-waste “closed loop” systems that benefit people, the planet and business.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. A casual brunch spot in a college town will attract a different crowd than a high-end steakhouse in a business district.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 21, 2020

We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. Restaurants come with restaurant windows – don’t let the space go to waste. To avoid passing menus, credit cards, and cash between guests and staff, consider other methods when possible.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

FEBRUARY 27, 2020

Highlighting the growing demands of consumers, the report also revealed serious concerns around food waste. Indeed, 88 percent of US shoppers see food waste as a ‘big problem’, while two-thirds don’t believe enough is being done by large food brands to tackle the growing issue.

2020 481

2020 Influencer Point of Sale Food Safety 481

QSR Automations

JANUARY 31, 2025

Here are some ways they combine forces to tackle waste: Minimizing Food Waste with Precise Order Management When ConnectSmart Host updates table status and guest preferences, that information flows directly to ConnectSmart Kitchen. Fewer incorrect orders, less wasted food, and happier guests. The result?

Waste 52

Waste Front of House Operations Back of House 52

EATER

OCTOBER 28, 2022

Bafflingly for a city which prides itself on its seasonal, grower-guided, zero waste credentials, there were no Green Stars awarded, which highlight restaurants at the forefront of sustainability. No Vancouver restaurants achieved two- or three-star ratings. Surprisingly that’s exactly what has happened, with cozy boltholes such as St.

Fine Dining 261

Fine Dining Casual Back of House Social Media 261

Modern Restaurant Management

FEBRUARY 28, 2020

Food waste is one of the leading contributors to climate change, and more than 80 percent of it occurs downstream within retail and foodservice establishments (ReFED). By shaping Apeel’s strategy and partnering in the foodservice channel, Sokol will play an integral role in furthering the company’s growth on a global scale.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

7 Shifts

MAY 31, 2021

For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them. Reduce Food Waste.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

JULY 12, 2024

Train your staff to use ingredients efficiently and plan your menu to minimize waste. High COGS High COGS and low profit margin can happen if you overpay for ingredients or waste too much food. Constantino writes. Aside from the cost of ingredients, you should maximize your labor expenses as well.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

DECEMBER 21, 2022

Those who traditionally favor casual dining chains with full service may trade down to fast casual while those who typically dine in fast casual may dip into lower price points at fast food. Fast casual will continue to shine as it has since the pandemic generating the highest asking prices in the marketplace.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Similarly, 28 percent of companies have requirements around food waste reduction.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391