Sling

OCTOBER 1, 2023

So you want to start a catering business? The catering industry is ripe with potential and profit. To help you get things cooking, we discuss some of the more important steps for how to start a catering business. If money were no object, how would you run the catering business? That’s great!

Catering 78

Catering License Transportation Advertising 78

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. emerges, top tech investment for 2024.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

MARCH 10, 2020

Catering is a demanding sector when it comes to employment, and staff are often under a lot of pressure to ensure that each customer has the best possible experience at a venue. Here, we’ll identify key sources of stress, and how they can be remedied within a catering workplace. What Is Stress?

Catering 161

Catering Insurance Small Business Sourcing 161

Future Food

NOVEMBER 30, 2021

The Commercial Catering ‘shake up’ is here and been brewing for a while What 2022 holds. But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? The customer will tell you how they want to spend, just give them the opportunity and of course, make it memorable!

Catering 146

Catering 2022 Customer Experience Customer Service 146

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Delivery apps help boost your restaurant's visibility and attract new customers. To maximize this revenue stream, you must have an efficient online ordering system.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. But is a client base enough to start your catering business? Opening a catering business tied to your restaurant can add extra profits to your business. In this article, we look at how to tell if you should start catering. Do you have time for it?

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

KaTom

AUGUST 25, 2020

Crisp Catering Switches Gears to Deliver Family Meals. Since launching their meal program in March 2020, the Thompson family has used their catering company, Crisp Catering , to serve their community, delivering thousands of meals to residents in the Sacramento, Calif., The Crisp Catering / Gold Rush Grille Meal Program.

Catering 111

Catering Small Business Delivery Take-out 111

The Restaurant Times

OCTOBER 22, 2021

Customer satisfaction is important in every industry but it holds even more importance in the hospitality industry. Creating and delivering immersive experiences for visitors, compels them to spread the word, and makes them want to come back for more. Top Ways To Provide A Delightful Customer Experience In Restaurants.

Customer Experience 59

Customer Experience Social Media Customer Service Communication 59

Apicbase

JULY 22, 2024

The corporate catering sector faces a host of challenges, including labour shortages and the Herculean task of making the supply chain more sustainable. In a recent TrendTalk hosted by Rational, catering industry leaders discussed how they are tackling the challenges and what they are doing to stay relevant and competitive.

Catering 52

Catering Sustainability Technology Employee Relations 52

The Restaurant Times

OCTOBER 22, 2021

Customer satisfaction is important in every industry but it holds even more importance in the hospitality industry. Creating and delivering immersive experiences for visitors, compels them to spread the word, and makes them want to come back for more. Top Ways To Provide A Delightful Customer Experience In Restaurants.

Customer Experience 52

Customer Experience Social Media Customer Service Communication 52

Modern Restaurant Management

FEBRUARY 6, 2020

The productivity puzzle is one that is most complex in the catering industry. Skills shortages, margin pressures, and a high turnover, ‘revolving door’ culture contributes to a difficult environment to be time-efficient within, all while making sure you’re providing optimum customer service.

Catering 209

Catering Equipment Customer Service Small Business 209

The Restaurant Times

JANUARY 23, 2022

If you have a flair for cooking and want to monetize your passion and skills, you can easily combine the two to start your very own catering business in the USA. . The catering industry includes companies that provide individual event-based food services. In 2019, catering companies in the US earned $11 billion in revenue 2019.

Catering 75

Catering License Insurance Food Supply 75

7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. It helps allocate resources directly to those who are most likely to become loyal, repeat customers.

2025 195

2025 Marketing Social Media Email Marketing 195

Next Restaurants

NOVEMBER 6, 2019

The holidays are just around the corner, and for many restaurants, that means gearing up for catering gigs. It can be a big draw at holiday parties, so making sure you know the rules and how to serve everyone safely to ensure that these parties are a hit when your restaurant comes to cater them!

Catering 76

Catering Marketing Social Media Email Marketing 76

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

Fine Dining 180

Fine Dining Customer Experience Design Dine-in 180

Modern Restaurant Management

APRIL 2, 2024

This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic. Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. restaurant visits to a record 35 percent.

Loyalty Program 164

Loyalty Program Catering Seating Email Marketing 164

7 Shifts

AUGUST 26, 2024

Google Ads can help restaurants reach hungry customers who are ready to spend. If your restaurant's ad appears in those search results, you have a high chance of bringing in new customers. The conversion rate measures the percentage of customers who see the ad and click through to the website. That's where Google Ads comes in.

Seasonal Menu 195

Seasonal Menu Customer Service Website Management Online Ordering 195

Social Hospitality

OCTOBER 10, 2023

They don’t have a physical dining area for customers. Instead, they cater solely to online orders, often hosting multiple virtual restaurant brands within the same facility. They don’t entertain dine-in customers. A broader menu can help catch more customers, benefiting all participating businesses.

Online Ordering 222

Online Ordering Social Media Food Order Customer Experience 222

7 Shifts

NOVEMBER 15, 2024

Asking the appropriate kitchen manager interview questions can reveal whether a candidate has the experience, skills, and abilities that your restaurant needs. In this article: Can you tell us about your previous experience in restaurant management? How do you handle complaints about food quality from customers?

Back of House 195

Back of House Management Management Operations 195

Modern Restaurant Management

MAY 21, 2024

Rethinking Beverages The typical drink upsell—soft drinks and coffee or tea—has decreased over the past few years as customers increasingly eat restaurant food at home. Delivery users are less price-sensitive than customers using other sales channels. For restaurants with liquor licenses, catering to millennials is key.

Beverage 197

Beverage Fast Casual Seasonal Menu Customer Experience 197

7 Shifts

AUGUST 20, 2024

It’s no secret that more customers equals higher revenue. However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Once you have the system set up, promote it to your customers.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Hot Schedules

OCTOBER 6, 2019

Catering to Health-Conscious Customers. I n a competitive landscape, it’s essential that menus cater to health-conscious customers. How can you use this healthy-eating trend to your advantage, and attract the ever-growing number of more health-conscious customers? Menu Options. Request a Demo.

Catering 60

Catering Allergens White Paper Customer Experience 60

7 Shifts

SEPTEMBER 19, 2024

Since they lived next to their business, they often sent customers home with handmade pasta and meatballs. Solution Payroll in minutes Family is at the heart of Little Italy Ristorante, and this extends to treating customers and staff like kin. Avery knew how important it was to prioritize the employee experience.

Cash Management 370

Cash Management POS Customer Experience Food Truck 370

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

JULY 8, 2024

The first step in building a successful loyalty program is understanding your customers. Brands should look to utilize their consumer data and design their loyalty program to adapt to customer preferences and offer personalized experiences or offers. The last, and most important, piece of the puzzle is customer service.

Loyalty Program 186

Loyalty Program Customer Experience Customer Service Communication 186

The Restaurant Times

OCTOBER 11, 2021

A catering business is not easy to run, especially since there is so much competition. To help you establish yourself in the market, we compiled a list of four mistakes you don’t want to make when running a catering business. Do You Have Enough Staff For Your Catering Business?

Catering 52

Catering Dietary Restrictions Events Education 52

Modern Restaurant Management

JULY 3, 2024

Crafting a Captivating Website Experience Your restaurant's website is the first point of contact for many potential customers, making it crucial to create a captivating online experience. Navigation is key to providing a seamless user experience on your website. Local SEO is crucial for attracting nearby customers.

SEO 195

SEO Website Management Online Ordering Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 3, 2024

Behind the success of a restaurant — regardless of size — is delicious food, great service and seamless experiences across every touchpoint. Small chains often face a delicate balancing act: keeping up with larger chains and evolving customers while managing limited resources and tight profit margins.

Loyalty Program 183

Loyalty Program POS Online Ordering Customer Experience 183

Lavu

DECEMBER 4, 2019

But how about booking catering gigs? With a reliable Food Truck POS , you have the luxury of putting your food truck in front of new customers in different neighborhoods every day. Here are three ways to book new catering gigs for your food truck: 1. Don’t let your site scare off customers. Update Your Website.

Food Truck 78

Food Truck Catering Book Social Media 78

Foodable

JULY 11, 2020

Food Leaders blends virtual experiences with premium production and content to educate business operators worldwide. Episode Takeaways: Catering is still there—you just need to modify your tactics and revolutionize your brand. Catering has to be frictionless and contactless for the consumer. Essential businesses (i.e.

Catering 74

Catering 2020 Food Truck Food Supply 74

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

The Restaurant Group

NOVEMBER 20, 2024

Are you catering to families, young professionals, or food enthusiasts? Introduce dishes or experiences that aren’t available elsewhere. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. Dive into local demographics and preferences to tailor your offerings.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

APRIL 9, 2024

Other highlights include: Nearly half of respondents (46 percent) believe AI can improve the overall guest experience. Currently, restaurants are leveraging AI in various aspects of their operations, including customer service, marketing, operations management, and data analysis. A promising 71.6

Customer Experience 192

Customer Experience Customer Service Technology Inventory 192

7 Shifts

OCTOBER 28, 2024

For example, if you serve craft cocktails or premium wine, customers may be willing to pay more because of the perceived value. Redesign and expand your menu Redesigning and expanding your menu can help increase your bar's profitability by attracting new customers and encouraging existing ones to try different items.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Allow customers to place takeout and delivery orders through your website.

Design 397

Design Online Ordering Mobile Ordering Social Media 397

Modern Restaurant Management

JANUARY 15, 2024

Dive into Super Bowl-specific catering menus and other deals to reach those not leaving the house. Catering and parties will become increasingly popular in 2024 as people continue to gather for in-person events, so consider offering Super Bowl catering menus for parties at home.

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208