7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Delivery apps help boost your restaurant's visibility and attract new customers. To maximize this revenue stream, you must have an efficient online ordering system.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless. The sheer convenience.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” “Everstone Group is delighted to be a partner and custodian of Subway in the region.

Franchise 450

Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Small Business 459

ChowNow

JUNE 27, 2024

Shandy Linley, Senior Director of Customer Success at ChowNow, leaned on years of experience in the restaurant tech space and an extensive background in restaurant operations. For example, if your restaurant usually experiences a lull between 2 PM and 4 PM, consider reducing staff during these hours.

Webinar 221

Webinar Point of Sale Restaurant Law Equipment 221

Cheetah

OCTOBER 22, 2021

According to one study , 43% of all restaurant customers relate the overall dining experience to the restaurant value. Quality, locally sourced food and even vegan options can be used smartly to cater to the more environmentally aware and health oriented customers, not to mention parents. Invite guests to try them out.

Merchandise 148

Merchandise Social Media Coupons Customer Experience 148

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Clover - Restaurants

AUGUST 23, 2024

One of the most effective ways to boost your business and generate additional revenue is by offering restaurant merchandise. From trendy accessories to gourmet muffin mixes, the right merchandise can turn your loyal diners into ambassadors, spreading the word about your eatery. Why offer restaurant merchandise?

Merchandise 52

Merchandise Email Marketing Social Media Loyalty Program 52

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! We are excited to serve new and existing customers in the greater Idaho Falls and Pocatello areas.”

Food Supply 216

Food Supply Franchise Franchising Customer Experience 216

7 Shifts

JULY 20, 2024

For example, your restaurant offers a crispy fried chicken dish that’s popular among dine-in customers. This not only affects the quality of the food but also impacts customer satisfaction and could lead to a decrease in repeat business. You can do this by comparing your sales to the actual costs of ingredients and labor.

2024 221

2024 Cash Management Inventory Waste 221

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 216

Franchise Franchising Fast Casual Point of Sale 216

SpotOn

DECEMBER 30, 2024

This is all the income from your food and beverage sales, catering, branded merchandise, packaged goods, venue hire, etc. Your Cost of Goods Sold are your food and beverage costs along with the cost of any merchandise you sell. If you understaff and get slammed, your guests have a bad experience and your team is frustrated.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Modern Restaurant Management

NOVEMBER 7, 2019

Chicken Salad Chick restaurants offer dine-in, take-out, drive-thru and catering. Nearly 12 years since their first Chicken Salad Chick experience, the husband-and-wife duo are proud owners of four restaurants in the Tampa area that offer both exceptional dine-in services and a variety of catering options. This Is It!

Franchise 193

Franchise Franchising Fast Casual Point of Sale 193

Future Food

SEPTEMBER 25, 2019

Corporate Catering at Metropolis Function Centre Image via Event Birdie. The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. whichever code you support) to the most remote places in Australia there is only one thing in common – the commercial caterer. No second chances!

Catering 60

Catering Customer Experience Customer Service Merchandise 60

Modern Restaurant Management

OCTOBER 14, 2019

“Carin has demonstrated the ability to build teams that embrace continuous improvement, operational excellence and an exceptional guest experience. Supporting Just Salad's "Healthy for Everyone" mission, Health Tribes customers can find nutritionist-verified recipes based on their individual dietary preferences.

Food Order 193

Food Order Retail Customer Experience Innovation 193

Clover - Restaurants

MAY 30, 2024

Figuring out which opportunities are right for your eatery can help increase profitability and bring in new customers. Any business that successfully launches new revenue streams can benefit from increased profit, new customers, and a financial safety net in case something goes wrong. Here’s where to start.

Merchandise 52

Merchandise Catering Kitchen Safety Cash Management 52

Indoor Media

AUGUST 17, 2017

As an illustration of three ways to reach and influence your next customers to become repeat buyers, consider these creative methods on leveraging coupon advertising. Members-only programs not only create proud, card-carrying members, they build—and reinforce—customer loyalty. What’s the big deal with repeat customers?

Coupons 78

Coupons Advertising Loyalty Program Consumer Goods 78

Open for Business

MAY 16, 2024

Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. Accessibility and convenience for guests Make it easy for potential customers to find baseline information about your restaurant, like location, menu, hours of operation, and contact details.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Buzztime Business

JULY 2, 2024

Beyond offering great drinks and ambiance, creating memorable experiences is key to fostering customer loyalty and building a strong community around your establishment. One such experience gaining popularity across bars worldwide is hosting trivia nights. Driving Midweek Traffic Most bars see a drop in business midweek.

Bar 78

Bar Merchandise Customer Experience Entertainment 78

BNG Point of Sale

AUGUST 27, 2021

Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers). Barbecue caterers sell ribs, pulled pork, and chicken wings, among other things.

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Notch

JANUARY 23, 2019

This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Open for Business

SEPTEMBER 2, 2024

Don’t hesitate to shop around or ask for better rates, especially if you’ve been a loyal customer. Train your staff to recommend complementary items or upgrades that enhance the dining experience. Develop special offers to attract customers during traditionally slower periods.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Small Business 78

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers. Look to the global market for inspiration.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Restaurant Clicks

SEPTEMBER 8, 2021

Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. Dietary restrictions are no problem either, and the chef can customize most dishes. You can customize your bowl to incorporate virtually any ingredient of your choice. Their lobster is also great. Order Online.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Reservations 78

Notch

FEBRUARY 26, 2019

Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit! Selling merchandise at your location. Stop by tables and ask guests about their experience.

Management 71

Management Management Loyalty Program Email Marketing 71

Restaurant Clicks

NOVEMBER 9, 2021

They all feature amazing quality products and provide a unique customer experience. This Maine located donut shop also offers gluten-free options to their customers. They are known for their less classic flavors but also offer customers some truly classic donut options. I won’t keep you waiting any longer! A Baker’s Wife.

Seasonal Menu 136

Seasonal Menu Food Truck Customer Experience Take-out 136

Notch

JANUARY 23, 2019

This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

SpotOn

MAY 15, 2024

Offer spicy surf and turf tacos that cater to every dad's sense of adventure, a Father's Day twist on the classic nigiri sushi , or just serve a masterful garlic steak that'll have every dad asking tips on the grill back home. That's essentially free advertising for next year's Father's Day.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

BNG Point of Sale

JUNE 29, 2021

Catering businesses: 7 to 8%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place. You need a steady flow of customers, and if food is overpriced, your customers may choose a close competitor and warn away others. . Food trucks: 6 to 9%.

Customer Service 52

Customer Service POS Point of Sale Food Order 52

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Customer Service Social Media Online Ordering 52

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. And where the aggregator is intensifying competition for the customer by putting so much choice at the diner’s fingertips. Aggregators have their own issues to address.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

Notch

FEBRUARY 26, 2019

Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit! Selling merchandise at your location. Stop by tables and ask guests about their experience.

Management 52

Management Management Loyalty Program Email Marketing 52

Apicbase

MARCH 31, 2023

The level of Frittenpride is such that this chain also has a whole range of merchandise (t-shirts, sweaters, bags, and even gold chains) dedicated to their love for the humble spud, fried like the French (or is it the Belgian?) The menu includes burgers, a breakfast buffet, cocktails and the ever-present currywurst.

Fast Casual 52

Fast Casual Back of House Food Truck Front of House 52

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52