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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more.

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Optimizing Business Catering Opportunities

Modern Restaurant Management

With the post-pandemic return-to-office, business catering is in full swing. But business catering is a different beast requiring different menus, operations, and technology. What are the primary differences in business catering vs. party catering? Business catering is complex and high stakes.

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7 key restaurant revenue streams to prioritize in 2024

7 Shifts

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Delivery apps help boost your restaurant's visibility and attract new customers. To maximize this revenue stream, you must have an efficient online ordering system.

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MRM Research Roundup: Catering, Kiosks, Tipping and Dry January

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. emerges, top tech investment for 2024.

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A Comprehensive Guide to Google Ads for Restaurants

7 Shifts

That’s why you should leverage Google Ads to showcase your restaurant and menu. Google Ads can help restaurants reach hungry customers who are ready to spend. If your restaurant's ad appears in those search results, you have a high chance of bringing in new customers. That's where Google Ads comes in.

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The Ultimate Guide to Local Restaurant Marketing 2025

7 Shifts

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. It helps allocate resources directly to those who are most likely to become loyal, repeat customers.

2025 195
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How to Tell If You Should Start Catering

Restaurant Engine

Some of your customers have even asked about catering options. But is a client base enough to start your catering business? Opening a catering business tied to your restaurant can add extra profits to your business. In this article, we look at how to tell if you should start catering. Do you have time for it?

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