Modern Restaurant Management

JANUARY 17, 2025

" While dining out, GLP-1 users skew their dollar spend toward quick-service restaurants, but they shift toward grocery foodservice, casual dining, and midscale restaurants during their first year on the medications, the report found.

Beverage 410

Beverage Magazine Education Retail 410

Modern Restaurant Management

DECEMBER 31, 2024

What can you expect to see on menus in 2025? Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.

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Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. At the same time, it can result in consumers creating more waste if they order more than they can eat.

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2025 Loyalty Program Customer Experience Online Ordering 419

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Every successful restaurant has one thing in common: they know exactly who they are serving.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

EATER

JANUARY 8, 2024

Cha Pornea If you want restaurant cooking in your own home, minus the Sternos and steam tables, you’re in luck Historically, there have been two options for dinner parties: You can DIY, or you can cater. Though there are plenty of good catering options out there, the branding sucks. Welcome to the New Catering.

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Catering Customer Service Point of Sale Social Media 313

Modern Restaurant Management

JANUARY 2, 2025

The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior. Customers are increasingly expecting restaurant-quality food, even when dining at home. This not only frees up labor but also reduces order errors.

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2025 Online Ordering Franchising Franchise 251

Modern Restaurant Management

MAY 2, 2024

Beyond the surface-level elements such as décor and spatial layout, as architects and designers we must acknowledge the significance of catering to the diverse preferences of each restaurant’s clientele. When it comes to Millennials, born between 1981 and 1996, their dining preferences are shaped by a blend of values.

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Dine-in Social Media Catering Design 221

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

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2024 2025 2023 Loyalty Program 251

Goliath Consulting

JANUARY 25, 2025

Options like chickpea, almond, and coconut flours not only cater to dietary restrictions but also deliver powerful nutritional benefits. Pop-Up Restaurants Pop-up dining experiences are a natural fit for showcasing health trends. Below are some of the most compelling trends and concepts driving the industry forward.

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Dietary Restrictions Food Email Marketing Customer Experience 221

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

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Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

MAY 16, 2020

Reinvent Your Catering Menu. Many offices are requiring individual packaging for catered food and even office snacks. Rethink your catering menu. Delivery offers fewer chances for guest recovery than dine-in. Here are five ways your restaurant can make the most of the return to work. Deliver on Delivery.

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Social Media Guest Recovery Catering Merchandise 450

Goliath Consulting

MARCH 14, 2025

As more diners use Ozempic and similar medications, restaurants may need to adapt to evolving guest preferences and dining habits. Healthline says this can make social dining more challenging, particularly for those who previously enjoyed indulgent meals with friends. Beyond portion size, Ozempic also influences food preferences.

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Email Marketing 2025 Customer Experience Customer Service 195

Modern Restaurant Management

APRIL 2, 2024

It’s been identified as an emerging dining trend – with a 2020 study by NPD Research Group finding single diners have increased their share of U.S. This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic. restaurant visits to a record 35 percent.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

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Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

MAY 21, 2024

For restaurants with liquor licenses, catering to millennials is key. Consider seasonal flavors, cold brew variations, and creative blends to cater to a broader range of preferences. In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders.

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Beverage Fast Casual Seasonal Menu Customer Experience 493

Modern Restaurant Management

AUGUST 11, 2020

Although people may be restricted from dining in your physical restaurant space, there are many virtual events your restaurant can take part in order to connect with past and future guests. Restaurants have helped to make these meetings more interactive by offering catering and events services to their corporate clients and virtual staff.

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Events Food Supply Entertainment Equipment 531

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? Outdoor dining works great during the warmer weather, and for facilitating additional curbside/delivery.

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Seasonal Menu Outdoor Customer Service Catering 493

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 568

Mobile Ordering Online Ordering Customer Experience Consumer Goods 568

Modern Restaurant Management

SEPTEMBER 7, 2023

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. With an increasing number of Millennials spending more on dining out each year, it is evident that restaurants that successfully cater to this generation stand to gain a competitive edge. million in 2022.

Marketing 508

Marketing Loyalty Program Customer Service Catering 508

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. One clearcut example of catering to customers’ demands comes from Sierra Mar restaurant in California. Measures and Use Cases.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

JUNE 23, 2020

As a new normal emerges, it will be more important than ever to elevate the dining experience with experiences that are personal and delightful. As well, pick-up lockers located away from in-room dining could allow guests to pick up food without human contact. And this will take some time. Focus on the Endpoint.

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Back of House Front of House Kitchen Safety Mobile Ordering 568

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 3, 2025

Quick-service and fast-casual concepts are leading this transformation, developing layouts that can seamlessly shift between dine-in, takeout, delivery, and potentially even catering or retail components. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow.

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Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

FEBRUARY 14, 2022

Even if your planned menu is similar, maybe you could offer something unique in the dining experience. If your restaurant’s neighborhood has no high-quality dining options, your restaurant may fill that niche neatly. Think about it: you can’t possibly know what your restaurant is up against unless you do your research.

Transportation 575

Transportation Social Media Menu Pricing 575

EATER

DECEMBER 23, 2024

The team sold out of their copies, and the effort inspired many guests to donate to a relief fund for Shanti and Buttons workers all of whom were impacted by the storms through a QR code placed on each dining table. Food is a right, Amanda says. Its not a maybe its a right, a human right.

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Guest Recovery Dine-in Events Small Business 293

Modern Restaurant Management

JANUARY 19, 2021

Here’s our predication for 2021–by the end of the year, every restaurant, big or small, will have a virtual banner under which they sell food catering to a different cuisine or market. Creating an entire restaurant, after all, is a massive undertaking, even when not in the middle of an industry-wrecking pandemic.

Front of House 530

Front of House Online Ordering Food Order Small Business 530

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 26, 2020

As states begin lifting stay-at-home orders, some regions have resumed in-person restaurant dining operations. Technomic’s recent Generational Consumer Trend Report notes that off-premise dining was already on the rise with more than two-thirds of meals being consumed at home even before the pandemic.

Social Media 519

Social Media Coupons Customer Service Customer Experience 519

Modern Restaurant Management

JULY 3, 2024

Incorporate high-quality images showcasing your dishes, inviting dining area, and any unique features that define your restaurant's personality. To cater to the growing demand for convenience, consider integrating online ordering and reservation systems into your website. Local SEO is crucial for attracting nearby customers.

SEO 489

SEO Website Management Online Ordering Mobile Ordering 489

Modern Restaurant Management

JUNE 18, 2020

While many restaurants pivoted quickly to off-premises dining only, the model is not a fit for every brand. Many organizations offer on-site catering and cafeteria amenities as a convenience to employees, but with work from home requirements employees are forging for themselves. and grocery boxes delivered directly to home offices.

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Supplies Innovation Food Supply Loyalty Program 474

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They champion farm-to-table movements, support local businesses and are conscious of the environmental impact of their dining choices.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

MARCH 28, 2022

The Challenge: Changing guest preferences for off premise dining. Covid certainly provided a temporary boost, but even though many guests are dining in again, the trendline for off prem is still going up. The Trend: Ghost kitchens and changing restaurant design cater to off prem. billion in five years.

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2022 FOH BOH Recruiting 530

EATER

MARCH 28, 2025

Although these items are still plentiful, dining at a baseball game has now become an exciting culinary affair. This shift has made dining at a baseball stadium as much a draw as the game itself. Heres how they got there. These baseball stadiums didnt start developing new menu items overnight or without forethought.

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Serving Seasonal Menu Food Supply Menu 265

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. by about one percent.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

FEBRUARY 11, 2020

Much to the delight of enthusiasts and aficionados across the nation, the rapidly-growing number of states that have legalized recreational marijuana has in turn given rise to the so-called “cannabis fine dining” industry. What exactly is cannabis fine dining, in a nutshell? Highballs with a Twist.

Fine Dining 388

Fine Dining Social Media Catering Agriculture 388

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

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Fast Casual Fine Dining 2023 Consumer Goods 531