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MRM Research Roundup: Catering, Kiosks, Tipping and Dry January

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 101
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The Rise of Self-Service Ordering in QSR and Fast Casual

Qu

Let's talk about what's hot in the world of QSR and Fast Casual restaurants. Guests are steering the wheel toward self-serve options that cater to their unique preferences. A whopping 44% of brands are gearing up to introduce kiosks as a fresh ordering channel in 2024. It’s all about options and convenience for the guest.

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7 Proven Ways to Raise Table Turnover Rate

7 Shifts

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Fast food Fast casual restaurants typically have the highest table turnover rates since they focus on quick service and efficient operations.

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The Tech Revolution Reshaping the Restaurant Experience

Modern Restaurant Management

In such a growth-driven market, integrating the latest smart kitchen configurations and streamlined service zones can substantially cut down order time. Advancements in restaurant technology have revolutionized the way diners experience their meals, from ordering to service. QSRs are also addressing sustainability and health concerns.

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It’s Time to Measure Up: Creating and Executing a Menu for Success With Location-Based Marketing

Modern Restaurant Management

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. Adopting a digital-first environment quickly became a priority and mobile technology is playing an integral role.

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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

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How Restaurants Can Remain Competitive in 2021

7 Shifts

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. For fast-casual and quick-service restaurants—no more lines.

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