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5 Surprising Things that Affect the Productivity of Front-of-House Restaurant Staff

The Rail

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. However, it can be a game-changer for your front-of-house staff.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. Food quality Food quality plays a big role in your customer’s experience.

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20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Undercooking.

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9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

Lunchbox : Open, scalable online ordering solution supporting B2B catering, multi-channel ordering, and more. Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive.

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Poll Results: Where Contract Catering Stands on Digitalisation and Challenges

Apicbase

During our recent webinar on scaling digital operations in contract catering , we asked 100+ operators where they stand. Solving Challenges in Contract Catering Not surprising, the pressures are everywhere. Data Issues in Contract Catering The biggest barrier: disconnected systems. The result? Theyre sector-wide shifts.

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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.