Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchising 433

Franchising Franchise Food Truck Loyalty Program 433

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. With the rising popularity of mobile ordering, carry-out, and curbside pick-up, operators will have to engage the customers in the digital space.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

7 Shifts

DECEMBER 9, 2020

In a webinar as part of Toast’s Restaurant Recovery Series , co-sponsored by 7shifts and our trusted partners at XtraChef , we gathered restaurateurs from around the country to discuss new ways of managing staff, new service and compensation models, and how COVID-19 has impacted their business. When they reopened, it was with 75% less staff.

Webinar 195

Webinar Guest Recovery Kitchen Safety Online Ordering 195

Modern Restaurant Management

JULY 1, 2020

Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. says it is clear that the restaurant industry is well on its way to recovery.

2020 451

2020 Travel Food Safety Consumer Goods 451

Modern Restaurant Management

SEPTEMBER 27, 2024

Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests. Notably, on average, 90 percent of guests who book an experience at a business, book another experience on a future visit. Top Appeal : Real-time order updates are the most appealing AI feature, driving app usage.

Food Truck 252

Food Truck Fast Casual 2024 Food 252

Cheetah

APRIL 26, 2021

In fact, the industry is set on a quick recovery. In this model, the food gets pre-ordered and picked up to be eaten outdoors, from a convenient place such as a socially distant event, a small private gathering, parked at drive-in movie theaters, or simply show up in a suburban neighborhood. but not wholly demolished during 2020.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

EATER

DECEMBER 6, 2022

Orders come “con todo” (with everything); here that means cilantro, onions, and dynamite salsas. The cocktail menu is stacked with impressive, multifaceted nonalcoholic drinks, fitting of Gourdet’s impassioned activism around sobriety and recovery in the restaurant industry. Secondly, they discourage substitutions. Rachel P.

2022 246

2022 Fine Dining Dine-in Food Truck 246

Black Box Intelligence

DECEMBER 2, 2021

If servers are tasked with handling delivery orders, that can cut into their tips. If bartenders are tasked with handling delivery orders, that can cause drink service to slip. For that reason, some restaurants have hired a dedicated worker to handle to-go or delivery orders. Commissions range from 15-30%. Request a demo here.

Delivery 98

Delivery Operations Customer Service Food Order 98

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. This article was originally published in the CATERER MIDDLE EAST on July 19, 2021. . Views expressed by Ashish Tulsian, CEO & Co-Founder, POSist Technologies. .

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

The Restaurant Times

OCTOBER 29, 2020

It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’ ‘Add a surprise element to delight the guests. .’ Growing Prominence Of Online Food Delivery .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry.

2020 404

2020 Mobile Ordering Online Ordering Food Order 404

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Order accuracy and speed top list of what consumers want. Text ordering. More money spent at the drive-thru. In-Store Pickups.

2021 476

2021 Fast Casual Mobile Ordering Guest Recovery 476

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. percent demand decline. Reviews as a Resource.

Loyalty Program 365

Loyalty Program Online Ordering Consumer Goods Fast Casual 365

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. Compared to six months ago, there has been an increase in frequency of consumers ordering take out/ delivery, with 39 percent order more than three times in the last two weeks. Online sales grew 19.9 Consumers Still Cautious. Celebrating Events in the On Premise. percent and 95.6

2021 505

2021 Consumer Goods Small Business 2020 505

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

Mobile Ordering 369

Mobile Ordering Kitchen Safety Online Ordering Food Truck 369

Modern Restaurant Management

APRIL 7, 2020

Tripadvisor launched the first of several initiatives to provide immediate economic support to our local communities, enabling diners and travelers to assist in the long term recovery of travel and hospitality businesses impacted by the COVID-19 pandemic. "Tripadvisor " EZ-Chow Completes Funding Round.

Tip Distribution 427

Tip Distribution Healthcare Hospitality Food Supply 427

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 475

2021 Online Ordering Mobile Ordering Guest Recovery 475

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. SevenRooms Partners with TheFork. Local Hero Debuts.

Food 434

Food Tip Distribution Guest Recovery Food Safety 434

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. Sedgwick St., LifeOrDeathRecipe Challenge. " Trabon and MenuTrinfo Team Up.

Allergens 365

Allergens Kitchen Safety Guest Recovery Customer Service 365

Modern Restaurant Management

FEBRUARY 14, 2020

Funds will be raised for the Foundation via system-wide events, online donations, and promotions such as the “Game On Burger.” Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. ” For every burger sold, $0.50

Back of House 331

Back of House Hotels Design Events 331

Modern Restaurant Management

DECEMBER 15, 2020

Restaurants are serving guests who are more digitally enabled than ever before. They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. This way, operators can create highly personalized, almost predictive, guest experiences. The Rise of Digital Channels.

Guest Recovery 439

Guest Recovery Mobile Ordering Customer Experience Customer Service 439

Modern Restaurant Management

FEBRUARY 25, 2021

Restaurateurs who are able to innovate their offerings and cater to both delivery and in-person needs will be in the opportune position to survive this moment of despair in the industry. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up.

Guest Recovery 447

Guest Recovery Online Ordering Point of Sale Retail 447

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. In total, approximately 14,580 lbs.

Online Ordering 360

Online Ordering Customer Service Food Order Customer Experience 360

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 554

2020 Mobile Ordering Hotels Food Safety 554

Modern Restaurant Management

MAY 5, 2021

Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.

2021 492

2021 Coupons Loyalty Program Consumer Goods 492

Modern Restaurant Management

OCTOBER 15, 2019

“This is something we were expecting given the underlying relentless erosion of guest counts and the fact that the industry was headed towards tougher previous year sales comparisons as we went into the second half of 2019,” said Victor Fernandez, vice president of insights and knowledge for TDn2K. percent during the same period.

2019 211

2019 Point of Sale Small Business Consumer Goods 211