Modern Restaurant Management

JANUARY 17, 2025

"They should also review menu items to see if there are options for not only GLP-1 users, but also items that cater to other dietary preferences to give customers an array of choices." This should include the role of ingredients such as protein, fiber, low/no sugar, etc.), portion sizes, and hydration. "They

Beverage 410

Beverage Magazine Education Retail 410

Modern Restaurant Management

JUNE 17, 2022

From Health Consciousness to Animal Welfare, Plant-based Culinary Diet Caters to All. Vegan or plant-based culinary trends and innovative methods of eating have captured the attention of the entire world.

Innovation 474

Innovation Dietary Restrictions Customer Service Food Order 474

Modern Restaurant Management

FEBRUARY 14, 2025

Convenience and a wide range of options have emerged as key purchasing drivers, providing significant opportunities for innovation to ensure more inclusive and seamless payment experiences. Consumers now expect innovative solutions that support seamless journeys, and payment technology must support this transition to smart mobility.

2025 275

2025 Sustainability Transportation Travel 275

Modern Restaurant Management

JANUARY 12, 2024

KIn the dynamic world of quick-service restaurants, innovation and adaptability are critical to evolve successfully in order to drive business growth with consumer preferences continuously changing. With industry data projecting the catering and food service sector to reach $477.3B

Catering 275

Catering Coaching Communication Customer Service 275

Goliath Consulting

JANUARY 25, 2025

Options like chickpea, almond, and coconut flours not only cater to dietary restrictions but also deliver powerful nutritional benefits. They provide a platform for chefs to experiment with hyperlocal ingredients, innovative plant-based dishes, or niche cuisines like Scandinavian-inspired seafood.

Dietary Restrictions 221

Dietary Restrictions Food Email Marketing Customer Experience 221

Restaurant Business

APRIL 8, 2024

The constraints of today’s labor environment can put a freeze on innovation, as the need for consistency and speed of service can outweigh creativity and differentiation. Barilla for Professionals first brought Barilla Frozen® to the foodservice market in 2022, offering an innovative line of pre-cooked, frozen pasta.

Innovation 289

Innovation Front of House Hotels Hospitality 289

Modern Restaurant Management

DECEMBER 31, 2024

Expect to see functional plants like burdock, angelica, and osha root popping up more frequently, adding a fresh, innovative twist to dishes. The findings provide industry partners with exclusive data on emerging consumer preferences and innovation areas poised to differentiate brands in a highly-competitive marketplace.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

NOVEMBER 14, 2024

" Rose suggests operators should focus on better understanding and segmenting their loyalty program members to communicate their value-based menu innovations as well as new premium offerings. "They "In addition to focusing on loyalty programs, operators are increasingly savvy about optimizing their store portfolio.

Loyalty Program 251

Loyalty Program 2025 2024 Communication 251

Modern Restaurant Management

JANUARY 2, 2025

Menu Innovation: Balancing Variety, Quality and Simplicity While many restaurants are chasing trends like locally sourced ingredients and exotic toppings, pizza remains a stronghold of tradition. For the business, direct orders reduce commission fees paid to third-party platforms.

2025 251

2025 Online Ordering Franchising Franchise 251

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Restaurants are also implementing innovative retention strategies.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

JUNE 28, 2022

Top key players in the restaurant and service industry are working towards the development of robotic services to improve and cater to current requirements. In addition, in January 2021, Hyundai Robotics launched what it describes as a “food and beverage service robot” for the restaurant and catering sector.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. His updated marketing strategy included new wrapping for their catering van.

Marketing 493

Marketing Front of House Back of House Food Truck 493

Modern Restaurant Management

APRIL 2, 2024

This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic. For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

SEPTEMBER 11, 2024

"Staying innovative, forward-thinking, and agile in answering these questions will be essential for creating food spaces that not only meet customer needs but also set trends rather than following them."

Fine Dining 450

Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Savvy restaurateurs are looking at technological innovations not as a side dish, but as one of the main ingredients in a restaurant’s direct relationship with its customers. Internet of Things (IoT) technology.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

FEBRUARY 17, 2025

Restaurants are responding with creative menu innovations, offering smaller portions, bundled meal deals, and "value bites" menus to provide premium experiences at reasonable prices. By understanding and catering to these evolving expectations, restaurants can create more engaging and satisfying experiences for their guests.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

APRIL 10, 2023

For hospitality and catering businesses, tech can also provide key insights and easy access to non-anonymised basket-level data that helps them make better, more informed decisions. It’s imperative that the sector recognises that consumers now expect these types of innovations.

Technology 486

Technology Customer Service Online Ordering Hospitality 486

Modern Restaurant Management

SEPTEMBER 17, 2022

Beyond Basic Balancers : The team found many cocktails that were made using an innovative variety of methods or modifiers to balance the drink or add layers of flavor. Meaningful Menu Innovations : Restaurants and bars are evolving their menus beyond being a functional tool to improve the consumer experience.

Guest Recovery 474

Guest Recovery Consumer Goods Hotels Beverage 474

Goliath Consulting

JANUARY 16, 2025

These innovative establishments create a social experience similar to traditional bars, minus the booze. Non-alcoholic bars cater to this new wave of sober curiosity by offering mocktails, zero-proof spirits, and craft sodas that rival their alcoholic counterparts in flavor and sophistication.

Bar 221

Bar Email Marketing Beverage Catering 221

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

Modern Restaurant Management

MARCH 11, 2022

“We have done things like utilizing less expensive cuts of meat – such as pork loins – and relying heavily on culinary innovation, in addition to increasing the frequency of the offers, all in an effort to entice our guests and continue to provide them with incredible value.”

Pricing 504

Pricing Customer Service Magazine Delivery 504

Modern Restaurant Management

FEBRUARY 7, 2024

This is where innovative technology steps in, offering a silver lining. Catering to a New Audience To capture Gen Z's taste buds and attention, restaurants must continually innovate their menus. The right technology can help restaurants worry less about simple tasks and more about prioritizing their authenticity.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

JANUARY 19, 2021

Here’s our predication for 2021–by the end of the year, every restaurant, big or small, will have a virtual banner under which they sell food catering to a different cuisine or market. In some cases, these online-only restaurants are bringing in more revenue than the actual business that supports them.

Front of House 530

Front of House Online Ordering Food Order Small Business 530

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. This shift will position cultivated meat as a long-term venture with the potential for far-reaching positive impacts on future generations.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

JUNE 19, 2023

Experimenting with Menu Innovation With a wide variety of guests passing through these types of venues, QSRs have an opportunity to feature menu options that cater to different tastes and dietary preferences. These partnerships have expanded our reach to target audiences and have increased our brand awareness in new markets.

Mobile Ordering 471

Mobile Ordering Sports Travel Customer Service 471

Modern Restaurant Management

DECEMBER 15, 2020

They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Drive-Thrus Ripe for Innovation. The Rise of Digital Channels. Restaurants are serving guests who are more digitally enabled than ever before. Even before COVID-19, digital channel use was on the upswing.

Guest Recovery 438

Guest Recovery Mobile Ordering Customer Experience Customer Service 438

Modern Restaurant Management

SEPTEMBER 3, 2024

When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. Technology opens the doors for efficiency and innovation while meeting guest demands for seamless, convenient experiences.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

MARCH 28, 2022

The Trend: Ghost kitchens and changing restaurant design cater to off prem. We will always have a few clouds, but these trends show that restaurant people are some of the most innovative, adaptable people in the world, who are ready to face what comes next. I’m excited for the blue skies I see ahead for the restaurant industry.

2022 530

2022 FOH BOH Recruiting 530

Modern Restaurant Management

FEBRUARY 25, 2021

Restaurateurs who are able to innovate their offerings and cater to both delivery and in-person needs will be in the opportune position to survive this moment of despair in the industry. While survival remains the top priority, many food service professionals haven taken this time to invest in and innovate their customer offerings.

Guest Recovery 446

Guest Recovery Online Ordering Point of Sale Retail 446

Modern Restaurant Management

APRIL 9, 2024

"Embracing AI signifies a shift towards customer-centricity, where innovative solutions can cater to each and every customer – from automated interactions, seamless reservations, instant inquiries, and beyond – all converging to place the customer firmly at the heart of the restaurant experience."

Customer Experience 481

Customer Experience Customer Service Technology Inventory 481

Modern Restaurant Management

MARCH 18, 2024

The debate over manufactured plant proteins and whole plants has begun, and it has spurred innovation in menus across all segments of the foodservice industry. Upgraded Offerings in Catering and Hospitality – Customers are looking for upscale options and customization for special events.

2024 474

2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

JANUARY 8, 2024

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

FEBRUARY 18, 2020

At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Virtual restaurants can cater to different consumers, expanding clientele. Smaller coolers and dry storage areas will free up square footage that can be used for more seating or other innovations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 16, 2021

2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is — applying what it has learned during a challenging two-year period and adopting technology that reinforces the industry’s innate appetite for innovation. Jay Fiske, Vice President, Powerhouse Dynamics.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JULY 28, 2021

One innovative centralized call center for a large U.S. With increasing margin pressure, restaurant operators should consider shifting left in the supply chain so that food prep resources can focus on creating high value custom experiences for both dine-in guests and outdoor catering parties.

Mobile Ordering 493

Mobile Ordering Online Ordering Customer Experience Retail 493