Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated. Fulfilling Other Needs.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

JULY 22, 2021

Not to mention that after practicing social distancing for over a year, not everyone will be thrilled to go back to tight seating arrangements indoors. Owners and managers should follow the latest tech trends in the industry and train their staff to use new software in order to keep catering to customers although they might be off-premises.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. Children in school are far from incentivized to work in the catering sector. A real old-school vending machine.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

EATER

MARCH 28, 2025

You have to be able to get to your seat and then enjoy your food and beverage there, Krivosik says. Ive done a la carte restaurants, hotels, catering, Burns says. One of the most important factors to consider, however, is that new menu items are hand-held or easily enjoyable finger foods.

Serving 260

Serving Seasonal Menu Food Supply Menu 260

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Virtual restaurants can cater to different consumers, expanding clientele. " Mike O’Hanlon, Head of Catering Partner Business, ezCater.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 4, 2021

This puts the customer in the driver’s seat and removes the reliance and uncertainties on timeliness of delivery offered by third parties. In the past, brands had to cater to different customer types with little knowledge about their ordering preferences. This is precisely where the value of location data comes into play.

Mobile Ordering 508

Mobile Ordering Marketing Menu Fast Casual 508

Modern Restaurant Management

DECEMBER 31, 2024

While swicy took the front seat this year, Rubix’s proprietary research found that 5 percent more Gen Z respondents reported having frequent sweet and salty cravings over sweet and spicy. Wednesday saw an 11 percent year-over-year increase in seated diners, making it a growing focal point for restaurants. Move over “swicy.”

2025 450

2025 Beverage Fine Dining Guest Recovery 450

ChowNow

FEBRUARY 13, 2025

AI-driven reservation platforms analyze table turnover rates and guest flow to improve seating arrangements. Instead of manually juggling bookings, hosts can rely on smart algorithms to fill tables more efficiently, reducing empty seats and maximizing revenue. Better guest experience : Real-time waitlist updates reduce frustration.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JUNE 12, 2024

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

7 Shifts

OCTOBER 1, 2024

You can also implement a waitlist system during peak hours to help manage overflow and make sure that guests are seated as quickly as possible. Offer multiple payment options, including contactless and mobile payments, to cater to different customer preferences. A well-designed menu is crucial for a smooth dining experience.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

ChowNow

FEBRUARY 21, 2025

A packed dining room is great, but without the right system, long wait times and disorganized seating can lead to frustrated customers and lost business. These apps help restaurants accept reservations online, organize their waitlists, and even optimize seating arrangements to maximize table turnover. Inventory and supply chain apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JANUARY 30, 2024

Research New Offerings Rigorously Before Adding The question of whether, when and how aggressively to add new menu items, expand hours/days, launch catering options or open another location has substantial implications for restaurateurs. Poorly vetted moves strain capabilities across kitchens, servers, support staff and systems.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

DECEMBER 3, 2020

ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests. "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. . "An

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

AUGUST 3, 2022

" Seated surveyed 50 of their top partners based in New York, Dallas, Boston and Atlanta to get a deeper look at how inflation has impacted their businesses – and how they are responding to it. Encourage catering and delivery. Host more events, happy hours, and live music.

Social Media 450

Social Media Online Ordering Loyalty Program Pricing 450

Modern Restaurant Management

OCTOBER 22, 2020

In addition, pop-up restaurants (100 openings) and seafood markets (84 openings) experienced an increase in openings compared to the same period in 2019, catering to consumers' interests in novel ways to dine and shop for food outside of traditional restaurant experiences. In Q3 2020, the share of U.S. And the share of U.S.

Food Supply 495

Food Supply 2019 Food Truck Back of House 495

Modern Restaurant Management

DECEMBER 22, 2020

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Technology is essential to best serve our customers. Our IT department has also made significant pivots during COVID-19.

Hospitality 493

Hospitality Customer Experience Food Safety Online Ordering 493

7 Shifts

AUGUST 18, 2021

By identifying their individual needs, you'll be able to cater your service to meet and exceed them. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. But today, the customer experience begins long before guests are seated. So, how can you do this?

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? This knowledge will help you answer these questions and more– helping you differentiate yourself from the competition and best cater your coffee shop to the community's needs. Seating capacity. Coffee shop with seating: $80,000 to $300,000. Average check size.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MAY 2, 2024

Beyond the surface-level elements such as décor and spatial layout, as architects and designers we must acknowledge the significance of catering to the diverse preferences of each restaurant’s clientele.

Dine-in 221

Dine-in Social Media Catering Design 221

7 Shifts

APRIL 29, 2021

Outdoor seating construction. For applicants that are a brewpub, tasting room, taproom, brewery, winery, distillery, or bakery: Documents evidencing that onsite sales to the public comprise at least 33.00% of gross receipts for 2019, which may include Tax and Trade Bureau (TTB) Forms 5130.9 Who is eligible to receive grants? Bars and lounges.

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

Modern Restaurant Management

MARCH 24, 2022

She hopes to renovate it and turn it into the fish bistro of her dreams, catering to happy beachgoers all year round. Assuming that 80 percent of seats are filled for both sittings and that each customer orders something of average price, Chloe can establish a rough baseline calculation for a day’s trading.

Point of Sale 449

Point of Sale Seasonal Menu Education Small Business 449

SpotOn

JANUARY 14, 2025

” Gordon had done catering and hotel restaurants, serving guests of all different stripes. She hopes to open a second, full-service location with seating, offering her guests so much more than healthful soups: a welcoming place for the community to come together and leave feeling restored in more ways than one. 

Operations 98

Operations Front of House Back of House Seasonal Menu 98

EATER

JUNE 4, 2024

This is now changing with the advent of online booking systems that offer two seatings each night — usually with an earlier seating at 7 or 7:30 and the later at 9 or 9:30 p.m. Le Cheval d’Or The crew at Le Cheval d’Or run a casual operation including an early dinner seating at 7 p.m. and it was only tourists.

Fine Dining 294

Fine Dining Reservations Seating Online Ordering 294

Modern Restaurant Management

DECEMBER 21, 2022

Explore Higher-Margin Offerings : Related, next year, restaurants can look to new ways to offset pressures on margins by leaning more into higher-margin offerings like catering and delivery direct through owned channels vs. third party delivery. " – Olivier Thierry, Chief Revenue Officer, HungerRush.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

ChowNow

JUNE 3, 2024

Optimize Your Outdoor Dining When the weather is nice, people flock to patios, rooftops, and sidewalk seating. Offer Takeout Specials and Cater to Large Orders Summer is the season for graduations, parties, and barbecues. Catering Options: Advertise your catering services for larger events.

Social Media 195

Social Media Seasonal Menu Outdoor Catering 195

Modern Restaurant Management

AUGUST 6, 2021

In the “great reopening”, many restaurants adjusted their business plans in order to survive the pandemic, adding outdoor seating, serving takeout and delivery, or consolidating staff. .” Key Insurance Issues for Restaurant Owners. “All of these changes can affect business insurance needs,” Howell said.

Insurance 493

Insurance 2021 Guest Recovery Point of Sale 493

Modern Restaurant Management

MAY 18, 2020

Dining Room/Bar – Keep diners physically separated by no less than six feet; clearly indicate which tables are “open” and “closed;” close off bar and counter seating; block diner access to high staff-flow areas; and differentiate wait staff and cleaning staff by specific colors of face masks and gloves.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

The Restaurant Group

NOVEMBER 20, 2024

Are you catering to families, young professionals, or food enthusiasts? Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty. Improve Your Restaurant’s Ambiance Ensure Comfortable Seating and Lighting Create a welcoming environment for diners.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

OCTOBER 23, 2019

Is your cafe the edgy chef who thrills patrons with edge-of-the-seat culinary escapades? If I see myself as a high roller, I’m going to treat myself to a posh restaurant (and expect to be catered to). Pick any celebrity chef or archetypal character. In a few words, describe your restaurant as a person.

Social Media 290

Social Media Customer Experience Small Business Catering 290

Modern Restaurant Management

DECEMBER 4, 2019

Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Customer-led Ordering and Payment.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

EATER

MAY 9, 2023

Ria Osborne How to throw the ultimate restaurant wedding — plus, how one restaurant couple is doing it right For the couple who loves food, having a wedding in a restaurant makes sense: The food, the drinks, and the ambience are all right there, without having to roll the dice on an unknown caterer.

Back of House 246

Back of House Events Front of House Beverage 246

Open for Business

OCTOBER 30, 2024

How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? Start by grouping similar-sized tables together, as it’s easier to seat parties quickly and effectively. Consider the placement of your host stand, too.

Seating 60

Seating Mobile Ordering Dine-in Training 60

Squirrel Systems

FEBRUARY 3, 2025

Provide family-sized or catering platters that combine classic favorites like pizza, wings, and nachos. This guarantees that you’ll fill seats and can plan accordingly for a busy day. Encourage Reservations If youre hosting a watch party or offering limited seating, encourage reservations to secure a place.

Social Media 75

Social Media Point of Sale Email Marketing Back of House 75

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Sit down restaurants need to take a seat and pay attention. Foot Traffic Analysis.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

MARCH 11, 2021

Margot Kong owns Journeys Unparalleled, a luxe travel consultancy that caters to family travel. Since everyone had assigned seats at the pool, it made it really easy to space out and leave a towel without worry,” she says. So is outdoor space. Marketing is different now, she says.

Hotels 300

Hotels Travel Outdoor Point of Sale 300