Restaurant Business

JULY 30, 2024

Cuisine Boulud New York will operate out of a new kitchen in Manhattan, focusing on corporate catering, special events and more.

Catering 289

Catering Events Specials Operations 289

Modern Restaurant Management

DECEMBER 6, 2019

The holiday season offers opportunities for catering orders, off-site catering, in-store limited-time offers of holiday favorites, and all of the increased revenue that comes with them. Do cold foods require pre-chilling, special coolers or transport containers, or the addition of ice packs?

Food Safety 284

Food Safety Catering Fast Casual Food 284

Restaurant Business

FEBRUARY 20, 2024

Event and catering professionals gathered in Austin, Texas, last week for Catersource + The Special Event to discuss industry challenges, trends and more.

Catering 264

Catering Information Ordering Events 264

Modern Restaurant Management

JANUARY 26, 2022

Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. With delectable pre-selected courses, the meal can feel more upscale and thus create an event that feels more special and memorable. Create a Prix Fixe Menu.

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. His updated marketing strategy included new wrapping for their catering van.

Marketing 493

Marketing Front of House Back of House Food Truck 493

Modern Restaurant Management

MARCH 13, 2025

In 1995, ICE Chairman and CEO Rick Smilow acquired the school and expanded its offerings, adding new courses of study, creating specially-designed facilities, expanding geographically and regularly updating the curriculum to reflect the ever-evolving culinary industry.

Education 251

Education 2000 Sustainability 2015 251

Culinary Cues

OCTOBER 14, 2024

The needs run the entire gamut: cooks, bakers, chefs, managers, bartenders, servers, caterers, and even business partners…the shortages and the opportunities are EVERYWHERE. Every restaurant and food related business is crying the same blues: “Where are the great employees?” No, you might not get paid for the effort, now.

Coaching 407

Coaching Employee Relations Take-out Training 407

Modern Restaurant Management

SEPTEMBER 12, 2022

When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.

Technology 531

Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

APRIL 2, 2024

This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic. For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

AUGUST 25, 2020

This can be similar to catering; however, the customer picks up the food rather than have it delivered. Repurpose Employees – Chick-fil-A has done a great job repurposing employees to cater to more drive-thru guests. Offer special meals for dinnertime or 15-minute meal kits that require minimal assemble and make times.

Seasonal Menu 493

Seasonal Menu Outdoor Customer Service Catering 493

EATER

DECEMBER 17, 2024

I feel like theres always some sort of element that somebody wants to do themselves, just because it feels special and a little bit more hands-on, says Monica OConnor, the co-founder of New Yorks Arch Events. Our ceramic cake topper, which was made by the artist Janie Korn , was one of the most special parts of our wedding.

2011 255

2011 2013 License Presentation 255

Modern Restaurant Management

JULY 3, 2024

To cater to the growing demand for convenience, consider integrating online ordering and reservation systems into your website. Email marketing allows you to keep your restaurant top of mind by sending newsletters featuring new menu items, special offers, and upcoming events to customers who have opted in to receive updates.

SEO 489

SEO Website Management Online Ordering Mobile Ordering 489

Restaurant Engine

DECEMBER 11, 2024

Promote your special events and themed nights to both current customers and your target audience. One way to do this is with special events and theme nights. Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while.

Events 52

Events Specials Workshop Entertainment 52

Modern Restaurant Management

FEBRUARY 17, 2025

Canadians also actively seek out restaurants with loyalty programs and special promotions to access discounted prices. By understanding and catering to these evolving expectations, restaurants can create more engaging and satisfying experiences for their guests.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

DECEMBER 8, 2020

Perhaps you cater primarily to women, making platforms such as Pinterest more useful. See who responds better to your Happy Hour specials – young adults or baby boomers. Instead of guarding the recipe to your “special sauce,” you should be sharing it freely with the world. Want more customers?

Social Media 520

Social Media Advertising Customer Service Article 520

Modern Restaurant Management

MARCH 31, 2021

Existing reservations can now be confirmed through text, which could also mention any promotions that encourage guests to visit in person: a personalized drink special or complimentary appetizer, extra loyalty rewards, etc. They can, for instance: Offer box lunch specials for pickup by those working from home. Fulfilling Other Needs.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

7 Shifts

OCTOBER 28, 2024

On the other hand, for lower-cost items like beer, you can bundle or offer happy hour specials to drive more volume and profit. You can introduce themed drinks or seasonal specials that keep your customers coming back for something new. Analyze your product mix Review the drinks and food items you sell the most and least.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

JANUARY 30, 2020

For each event, local restaurants created special promotions they knew would generate buzz in the community and, ultimately, get people in the door. Restaurants can build goodwill with their customers — and get PR love in the process — by hosting a special day to thank them for being loyal patrons for so many years.

Social Media 407

Social Media Events Customer Service Customer Experience 407

Modern Restaurant Management

APRIL 20, 2022

Children in school are far from incentivized to work in the catering sector. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. With the COVID-19 social disruptions, many restaurants still struggle to return to what they might call "normal."

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

JANUARY 18, 2023

Today, more guests expect special treatment – they want to have more of their needs anticipated before they even have to ask. These will become as essential to a restaurant as their secret recipes, holding the key to understanding guests’ behaviors and catering to their preferences.

2023 474

2023 Guest Recovery Email Marketing Customer Service 474

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Diners finally realized how much they can actually save by not eating out.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

JUNE 1, 2023

Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on margin-eroding “spend-to-get” and not catering to the individual customer.

Loyalty Program 449

Loyalty Program Customer Experience POS Customer Service 449

Modern Restaurant Management

DECEMBER 31, 2024

Limited time offers (LTOs) Eating out has moved from a once a week or special occasion treat to the everyday norm as diners try to keep up with all the dishes at their convenience. People are interested again in Happy Hour specials and will dine earlier in the evening to take advantage of value-driven deals.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

AUGUST 11, 2021

Restaurateurs can incentivize delivery or takeout by offering special discounts on appetizers or consider reduced service fees. Additionally, 51 percent of people would be more likely to order if restaurants offered free delivery, and 47 percent of people would be more likely to order if restaurants offered a discount on some items.

Loyalty Program 495

Loyalty Program Social Media Mobile Ordering Online Ordering 495

Modern Restaurant Management

DECEMBER 1, 2020

A loyalty program should cater to the customer’s convenience and peace of mind — so keep safety and security at the forefront. Once implemented, businesses can leverage a reward system to boost sales during slow periods, with adjustments like bonus point periods or special offers for diners. Emphasize Community.

Loyalty Program 519

Loyalty Program Customer Experience Point of Sale Employee Relations 519

Modern Restaurant Management

MAY 31, 2024

To counteract this, diners are increasingly seeking out promotions, special offers, and better value for money as primary incentives. Feeding the Workplace ezCater revealed findings from its second annual “ Feeding the Workplace ” report during its Catering Growth Forum at the 2024 Food On Demand Conference.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MARCH 18, 2024

The festive nature and exclusivity of a pop up with special offerings available for a limited time appeal to consumers’ desires for culinary adventure and offer opportunity for chefs to express themselves in a unique way without the constraints of working in a restaurant.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

APRIL 8, 2020

In order to pull off successful events and cater to their clients’ needs, event planners and their bar staff. Bring sustainability to the bar by using whatever ingredients are already on-hand in the kitchen as garnishes or create daily drink specials based on them. need to be in the know with all the upcoming trends. Even better?

Events 474

Events Beverage Recycling Seasonal Menu 474

7 Shifts

OCTOBER 1, 2024

A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction. Offer multiple payment options, including contactless and mobile payments, to cater to different customer preferences. The checkout process is another area where you can reduce friction.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

SEPTEMBER 22, 2022

Customers’ increased demands have required the restaurant industry to innovate and adapt to provide efficient food delivery, cater to a variety of dietary restrictions, streamline ordering, and accept contactless options for payment. Today’s Special: Augmented Reality.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

AUGUST 3, 2022

Increase in specials and promos. Encourage catering and delivery. For a limited time in July, prices are rolling back to the '80s with a special menu of classics, available at all Bertucci's restaurants for dine-in guests. "Our The most common methods used to increase foot traffic and sales: Create a loyalty program.

Social Media 450

Social Media Online Ordering Loyalty Program Pricing 450

Modern Restaurant Management

MARCH 28, 2024

It can also provide full sourcing and ingredient listings that are needed for menu creation to serve customers with special requirements. They’re catering to consumer interest in organic, locally sourced ingredients, grass-fed or cage-free options, for example, and so much more.

Information 552

Information Allergens Food Supply Food 552

Modern Restaurant Management

JUNE 10, 2020

Is there vital information that needs to be added or a special message you’d like your customers to read? Customer priorities and expectations have changed, try to cater for this through your digital marketing channels. Make it look more appealing with fresh content and beautiful pictures. For additional tips, click here.

Hospitality 518

Hospitality Marketing Social Media SEO 518

Modern Restaurant Management

DECEMBER 3, 2020

ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests. "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. . "An

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

JULY 8, 2024

One way to cater to a wide variety of consumers is by offering tiered membership levels, with increasing benefits and customized rewards at each level. We strive for guests to feel that value whether through personalized messages, special birthday rewards or acknowledgement of milestones within our program.

Loyalty Program 467

Loyalty Program Customer Experience Customer Service Communication 467

Modern Restaurant Management

JULY 31, 2024

They found interest in pumpkin knows no bounds, with all types of establishments adding it to their menus, including cafes, diners, pubs, bakeries, cider works, bars, and even restaurants catering to specific dietary preferences. With the pumpkin spice market forecast to be worth $2.4 " There’s no denying the power in pumpkin.

Seasonal Menu 474

Seasonal Menu Point of Sale 2024 Email Marketing 474