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Start with The Basics of Communication. Often when it comes to customer communication, it is not about what you say but how you say. Body language and facial expressions can communicate what a person is feeling. Can they comp a customer’s meal, offer a coupon or gift certificate, free dessert? Verbal Language.
Home meal kits, seamless delivery and adding menu options to satisfy guests with dietaryrestrictions are some of the operational goals Angry Crab Shack plans to tackle this upcoming year. In addition, the brand completed the Kosher certification of their Aventura store with the South Beach location next in the pipeline.
“Certification to NSF/ANSI food equipment standards mean Flippy ROAR meets rigorous requirements for material safety, hygienic design and performance,” said Sara Risley, associate managing director of food equipment at NSF International. Link technology enabling the iPad to communicate wirelessly to the BOHA! The new BOHA!
These include: Maintain dry, clean floors: Clean up spills and slip hazards immediately, communicate hazards to staff and guests via signage and verbal communication, and use drainage and dry standing places in spaces where wet processes are used. Using a checklist can make things easier.
How do you handle special dietary requests or food allergies? They should also be able to communicate with kitchen staff and the team clearly. Strong answers to this interview question would show clear communication of the restaurant's policy and an ability to offer alternative solutions that keep the customer satisfied.
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