Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. For instance, communicating with your customers through popular social media channels like Facebook and Instagram is vital.

Marketing 507

Marketing Tip Distribution Loyalty Program Mobile Ordering 507

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

JULY 29, 2024

This post is adapted from our "What Restaurant Employees Want" report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. That means a quarter of all restaurant employees need more mentorship from their managers.

Employee Relations 221

Employee Relations Cash Management Loyalty Program Communication 221

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” ” GIG Rebrands Certification Group. SpotOn Secures $50M Funding.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Lavu

APRIL 8, 2020

As it becomes overwhelming to know which ones are important to read versus which ones have something different or important to daily life, remember the various ways of communicating with your customers through the remainder of this pandemic. While COVID-19 has slowed down business, your loyalty members will appreciate your communications.

Communication 147

Communication Loyalty Program Social Media Online Ordering 147

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. b3lineicon|b3icon-certificate|?|Certificate. Certificate. Communication.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. Such automation can also help with minimizing bacteria spread and recalls.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

A Wine Story

APRIL 8, 2020

Wine Certification Courses. Whether you’re a wine trade professional, a sommelier in a restaurant, or a wine lover eager to learn more, you are probably interested in wine certification courses. Wine Certification Courses: Wine Scholar Guild (WSG) . The reason is that going the “certification route” has become a trend.

Certification 106

Certification Seminar Education Book 106

7 Shifts

APRIL 3, 2023

By Hassel Aviles, Executive Director of Not 9 to 5 and Jasmin Parks-Papadopoulus, Head of Community at CHOW. Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges.

Food Safety 195

Food Safety Education Communication Hospitality 195

7 Shifts

AUGUST 16, 2024

Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. Meanwhile, managers must balance one-on-one and group restaurant team communication. Effective communication helps identify and resolve issues promptly.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

FEBRUARY 27, 2020

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. launched by global food safety certification experts, Lloyd’s Register, follows a survey of over 1,000 US consumers. The report, Food in 2020: What’s trending for US shoppers ?

2020 481

2020 Influencer Point of Sale Food Safety 481

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Indoor Media

SEPTEMBER 23, 2020

Plus, online customers prefer to use chat as a communication tool! However, if you can’t realistically have an employee sit and reply to incoming messages immediately, you should look at option #2. Number of Agents How many employees (aka, agents) do you expect to use the software?

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. b3lineicon|b3icon-certificate|?|Certificate. Certificate. Communication.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Lavu

MARCH 4, 2020

However, restaurants are now leveraging technology to manage their employees better. When restaurant employees are properly managed, they are motivated to perform better. Labor management technology helps in motivating staff, reducing their work-related frustrations, and increasing their overall performance.

Management 78

Management Management Employee Relations Restaurant Law 78

Modern Restaurant Management

FEBRUARY 21, 2020

All James Beard Award winners receive a certificate and a medallion engraved with the James Beard Foundation Awards insignia. to earn the Marine Stewardship Council Certification in addition to its ethos of healthy fare for all, Sushi Maki maintains its mission of incredible food from credible sources.

Brewery 348

Brewery Design Food Supply Equipment 348

Restaurant365

JULY 24, 2020

Choosing between in-house delivery, third-party delivery apps or a combination requires an understanding of related costs. Ensure your “person-in-charge” has an up-to-date ServSafe Food Manager certification. Many employees do not feel safe coming back to their restaurant jobs because they don’t feel safe.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Sling

FEBRUARY 19, 2021

Workforce management (or WFM for short) is a combined set of interrelated processes and practices that a business uses to track and improve the productivity of its employees. Finding the right employees for your team can be a difficult prospect. Deciding what skills each employee needs. What Is Workforce Management?

Management 88

Management Management Employee Relations Recruiting 88

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Open for Business

FEBRUARY 29, 2024

Here, we’ll discuss 10 best practices to help you obtain everything you need to open your restaurant legally from the get-go, and then we’ll map out a case study to show you the licenses, permits, certificates, and inspections needed to open a (fictitious) new restaurant in New York City.

License 78

License Certification Kitchen Safety Food Safety 78

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Ken Burgin

FEBRUARY 13, 2024

Potential hires will be interested in learning about opportunities for advancement, whether there are clear career paths within the restaurant or group, and any support for professional development, such as training courses or certifications. What is the team culture and management style within the front-of-house department?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Apicbase

AUGUST 29, 2024

Managers must ensure employees are well-versed in food safety, customer service, and other essential areas. This certification guarantees that systems processing customer data are secure, reliable, and compliant with the highest information security standards. A significant challenge is maintaining consistency across all locations.

Beverage 52

Beverage Operations Management Management 52

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. Having a minimum of one person per location with a current ServSafe Food Protection Manager certification. 350,000-1 million. $1-2

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

FEBRUARY 14, 2020

The agreement establishes a partnership that gives Southern Glazer’s access to TMCF’s diverse talent pipeline, connects Southern Glazer’s employees with HBCU students for mentoring and professional development, and provides student leaders with opportunities to pursue future careers with the Company.

Back of House 329

Back of House Hotels Events Design 329

EATER

DECEMBER 23, 2020

Most restaurants don’t own and control the majority of the links in their supply chains, but many are already dealing with climate-related issues, even if at a remove, whether it be the droughts and floods that ravage Midwestern farmland or the hurricanes that seasonally batter the Gulf Coast of the United States. “It

Menu 337

Menu Agriculture Vineyard Seasonal Menu 337

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Module 3: Communication. Southern Glazer's Acknowledges Drivers and Warehouse Employees.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Clover - Restaurants

MAY 3, 2024

Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses. Employees aren’t wearing personal protective equipment. Employees aren’t following proper handwashing procedures.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

OCTOBER 29, 2020

All meals are equipped with an added layer of health and safety – with Flippy ROAR serving as a contactless, automated solution with NSF International certification, a trusted industry organization providing standard testing and registration for commercial foodservice equipment and nonfood compounds. In total, approximately 14,580 lbs.

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 363

Employee Relations Food Safety Website Management Social Media 363