Certification Communication Specials 
Modern Restaurant Management
OCTOBER 23, 2020
Start with The Basics of Communication. Listening is particularly important when customers are expressing concerns or have special requests. Often when it comes to customer communication, it is not about what you say but how you say. Often when it comes to customer communication, it is not about what you say but how you say.
Modern Restaurant Management
NOVEMBER 29, 2022
It might be a simple miscommunication, where the person taking the order misheard the customer’s special request. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. Digital tools make the communication easier and more accurate. Implement software. Check and double check.
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7 Shifts
JULY 22, 2022
Employee Doc Storage & Certifications. Employee Document Storage & Certification allows you to upload unlimited documents and certifications to your employees’ profiles. You can access key employee docs across all locations and get reminders 30, 45, 60, or 90 days before certifications expire. Special Events.
Modern Restaurant Management
NOVEMBER 3, 2020
Look Beyond Certification. Examples include identifying and marketing popular items such as iconic cocktails or signature entrees via special instant offers; or even offering personalized, on-the-spot coupons or gift certificates for individual items guests have just consumed or for a packaged experience (“Wine Wednesdays”).
Modern Restaurant Management
SEPTEMBER 8, 2021
Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Invest in proper training and certification. Building Trust Through Cleanliness.
Modern Restaurant Management
MAY 13, 2020
Identify and communicate operational priorities. Don’t forget to secure their certificates of insurance, hold-harmless agreements and contracts. Special attention should be paid to faucets and toilet flush levers. What are critical staffing levels and functions, and when? This might also be done more frequently.
7 Shifts
SEPTEMBER 26, 2022
If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.
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