Modern Restaurant Management

SEPTEMBER 9, 2020

And to survive this crisis (and any future crises), restaurants need to effectively manage the ongoing risks to protect their brand reputation and avoid costly liabilities. While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. Invest in Software Solutions.

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Management Management Food Safety Audits 474

Modern Restaurant Management

JULY 17, 2023

When restaurants, food businesses, and other organizations become ISO certified, they’re showing that they: Prioritize safety, quality, and compliance, following strict guidelines to ensure safe, high-quality foods. ISO certification is widely considered the global gold standard, so it carries a lot of clout.

Innovation 416

Innovation Technology Certification Food Safety 416

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MAY 2, 2022

Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. To maximize your existing resources: Reduce food waste. With prices skyrocketing, restaurants should focus on eliminating food waste. safety, quality, inventory, predictive ordering, etc.)

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Food Safety Food Supply Waste Sustainability 546

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. First is an enhanced restaurant management platform. Employee health.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. This helps ensure adherence to safety protocols that protect staff and patrons and limits liability for the owner as well.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

DECEMBER 11, 2019

Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain.

Management 354

Management Management Food Food Safety 354

Modern Restaurant Management

JUNE 8, 2020

Knowing exactly what is expected of you as a restaurant manager can be confusing. Safety ordinances can vary widely by city, county, and sate. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Employee well-being.

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FOH BOH Front of House Employee Relations 507

Modern Restaurant Management

APRIL 28, 2023

This one effort can help your restaurant ensure you’re aligned with suppliers that prioritize safety and quality efforts. Customers want to know where their food is coming from. They want to know what safety and quality protocols your suppliers practice to ensure that food is safe from point of origin to point of consumption.

Supplies 418

Supplies Food Supply Food Safety Certification 418

Modern Restaurant Management

JUNE 24, 2022

The idea of creating a well-thought, engaging employee handbook isn’t why restaurateurs go into the food industry. Elements from the ServSafe Certification. Keep the vital ServSafe items top of mind such as food handling, good personal hygiene and sanitizing. Safe food preparation. Storing food.

Food Safety 493

Food Safety Kitchen Safety Restaurant Law Equipment 493

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. Restaurant managers must have complete visibility into their suppliers’ sourcing practices to ensure their ingredients are safe, healthy, and high-quality. Validating and verifying food safety. Building consumer trust.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

7 Shifts

JULY 14, 2020

Ask if the service provider will issue a window certificate for you to use for the added level of confidence your staff and guests are looking for when working or dining in your establishment. Maintains food quality - if the tools a chef is using are faulty, there is only so much they can do.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

SEPTEMBER 22, 2022

We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.

Food Supply 530

Food Supply Supplies Food Waste 530

Modern Restaurant Management

OCTOBER 18, 2022

Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging. You already provide delicious food, exceptional customer service, and an inviting atmosphere, right? Are you ordering proper quantities of food? Ensure safety throughout your supply chain.

Audits 473

Audits Food Safety 2040 Consumer Goods 473

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.

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Allergens Kitchen Safety Front of House Food Safety 474

Modern Restaurant Management

SEPTEMBER 29, 2022

These tips for managing aggressive customers can take you from the beginning of a conflict to a peaceful and amicable resolution. Listen to them and apologize if they are unsatisfied with the food or service. Remember, humility is an investment in customer management because they deserve extra personal attention. I would be too.

Cash Management 493

Cash Management Customer Service Food Safety Restaurant Law 493

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 13, 2020

.” Various guides are available that outline best practices restaurant management should follow to ensure their establishments are mitigating the risk of spreading COVID-19. Don’t forget to secure their certificates of insurance, hold-harmless agreements and contracts. These include the U.S. Sick employees must stay home.

Healthcare 516

Healthcare Food Safety Certification Insurance 516

Culinary Cues

MAY 18, 2020

First and foremost – congratulations on earning your degree or certificate. Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well. Make sure that you seek out opportunities that involve food.

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White Paper Certification Food Safety Food Supply 520

Modern Restaurant Management

MARCH 30, 2020

We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. They expect safer food handling. Using food rotation labels.

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Delivery Food Safety Mobile Ordering Customer Experience 511

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The act replaces previous regulations on the cottage food industry. The bill would have had a dramatic impact on fast food franchises.

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2021 Restaurant Law Kitchen Safety Food Safety 474

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

NOVEMBER 29, 2022

If your employees aren’t properly trained, they could make mistakes that could jeopardize food safety and quality, client satisfaction, and even your restaurant’s reputation. That means providing exceptional customer service, clean facilities, safe food, and accurate orders. Shift that mindset. Implement software.

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Ordering Employee Relations Online Ordering Customer Service 562

Modern Restaurant Management

MAY 13, 2021

Bobby Stuckey, the co-founder of Frasca Food and Wine and Pizzeria Locale helped start the #saverestaurants campaign. Jess Lander is a wine, food and travel writer who – as a Napa resident herself – was inspired to find a way to help the struggling small restaurants and their employees in this wine country mainstay.

Front of House 367

Front of House Food Safety Certification Social Media 367

Modern Restaurant Management

AUGUST 15, 2024

One smart idea is investing in software that can schedule employees’ working hours, manage HR processes, prepare payroll, analyze labor data, and monitor employee attendance. Proper training enhances safety and reduces costs that could have otherwise gone into lost workdays, medical expenses, and workers' compensation.

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Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

NOVEMBER 23, 2022

There are a number of third-party certifications growers can seek. These include the Equitable Food Initiative (EFI), which is one of the most rigorous certifications in the industry and addresses over 300+ standards in the farming operation, including labor conditions, food safety and pest management.

Management 251

Management Management Food Supply Certification 251

Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff.

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Food Safety Certification Food Employee Relations 148

Goliath Consulting

SEPTEMBER 27, 2020

We previously discussed social distancing and contact-free technology that offered safety solutions during the pandemic. These facial recognition systems are gaining popularity, and already in use at places like modern Asian street food restaurant Wow Bao, as well as the fast-growing high-end burger chain, BurgerFi.

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Travel Safe features are available in all 49 markets where Tripadvisor operates.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

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Food Food Supply Franchise Franchising 596

The Rail

APRIL 10, 2025

By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste.

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Food Supply Social Media Sustainability Sourcing 130

Modern Restaurant Management

AUGUST 18, 2021

When you’re starting a new commercial food business, you’ll need a range of equipment depending on the nature and type of your business. With the right equipment, you can control unnecessary expenses, maintain health and safety regulations, and prevent mishaps in your kitchen. Food Processors or Blenders.

Equipment 450

Equipment Kitchen Safety Certification Food Safety 450

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 481

2020 Influencer Point of Sale Food Safety 481

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Reviewing health and safety protocol. Trainees can ask their buddies questions that they may not want to go to their managers for. Learning general guidelines and procedures.

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FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will put autonomous frying to work for enhanced production speeds, improved labor allocation and an added layer of health and safety in the cooking process. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410