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As a restaurant manager, maintaining food safety is your number one responsibility. As a manager, understanding the causes and symptoms of foodborne illness is key, not just for staying in compliance with health regulations but also for safeguarding the health of your customers (and the reputation of your business).
Manufacturers, regulators, and consumers look to the organization to facilitate the development of public health standards and provide certifications that help protect food, water, consumer products and the environment. Most products that receive the certification bear the NSF mark on their packaging to help buyers make educated purchases.
The restaurant industry is fast-paced and demanding, with constant pressures to deliver excellent service while managing operations smoothly. Balancing staff needs, customer expectations, and resource constraints can quickly overwhelm staff and management alike.
Instead of cash alone, consider giving the choice of a memorable experience, such as a gift certificate. There are providers that allow employees to withdraw a portion of their accrued pay on demand, empowering them to manage urgent expenses without waiting for payday.
B Corp Certification, a credential bestowed by the non-profit organization B Labs, is a way for businesses to address those concerns and more as they undertake an in-depth auditing process, and come out with a seal of authenticity around their sustainability and social responsibility claims and a branding kit to help promote it.
Food service has changed forever and getting an integrated digital approach to managing all your guidelines and compliance issues, especially across multiple locations, is more crucial than ever. If a company isn’t regularly collecting smart data, management may not realize there’s an issue until it’s too late.
And to survive this crisis (and any future crises), restaurants need to effectively manage the ongoing risks to protect their brand reputation and avoid costly liabilities. While we all want this pandemic to end, it’s clearly a long-term problem that will take more thought, planning, and business pivots as we move forward.
Chatham University and the American Culinary Federation (ACF) are debuting a trio of online courses offering official certification in induction cooking methods. These programs empower participants to design, manage, and operate high-performing, eco-friendly kitchens, equipping them with the tools to lead in this green industrial revolution.
ISO certification is widely considered the global gold standard, so it carries a lot of clout. But getting that ISO certification can be expensive, time-consuming, and overwhelming – especially if you’re using manual processes. Skip trying to find a single certification document in an overflowing file cabinet.
Manage Suppliers All Along the Supply Chain. It’s good practice to track and manage supplier certifications to ensure compliance. However, manually trying to manage multiple suppliers’ certifications is messy and overwhelming. Overcome Ongoing Challenges.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain. ” ELM itself is defined as P&L-based orchestration and streamlining of experiential moments in customer journeys.
However, while there have been documented problems associated with poorly managed fish farms, modern, ethically managed aquaculture with carefully controlled conditions is still considered by scientists to be one of the best ways for humans to meet the growing demand for animal protein with minimal environmental damage.
Apply for awards and certifications : Third-party validation goes a long way; look for award opportunities to highlight restaurant sustainability efforts. There are also opportunities for third-party validation through voluntary certifications from the Green Restaurant Association , Green Seal and Zero Foodprint to name a few.
Ask if the service provider will issue a window certificate for you to use for the added level of confidence your staff and guests are looking for when working or dining in your establishment. ResQ is not just another maintenance management solution. To learn more, contact us today. Who's ResQ?
Here’s how 7shifts team management platform can help you turn your best summer ever. Employee Doc Storage & Certifications. Employee Document Storage & Certification allows you to upload unlimited documents and certifications to your employees’ profiles. Task Management. Event management.
Also of concern is that important certifications may have expired, such as annual tests for a facility’s fire suppression system or expired fire extinguisher certifications. Not only does management need to be familiar and trained to the plan, but it is imperative that all staff are trained and execute the plan.
. “By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification.
Plus it will save you money and management overhead.). Look Beyond Certification. It defeats the purpose. In the spirit of restaurants as social unifiers, one accessible menu for all means true accessibility. Modern menu digitization can deliver a two-fer: accessibility and safety for all your guests and emancipation for your business.
For restaurants, these skills are especially valuable in high-demand roles such as new managers, human resources, payroll, facilities management, and various leadership positions. Leadership and management : As employees advance, they need skills to take on greater responsibilities.
If employees know that by being honest, they’ll get help and support from their managers, they’re more likely to help you catch small issues that can be fixed immediately. And this inherently trickles down to improve customer experience and brand management. Treat Location Employees Like Assets.
Knowing exactly what is expected of you as a restaurant manager can be confusing. As mentioned in The Restaurant Reopening Blueprint : “Restaurant management is a demanding affair; re-opening a restaurant in the face of a global pandemic promises to be complex and challenging… Your experience will be nuanced. Go Digital.
Use tech tools to manage your supply chain. These innovative tools will help you get a better handle on your supply chain, organizing supplier certifications into a system you can see and manage. Elevate your inventory management. not holding foods at proper temperatures), as well as over-ordering and over-prepping.
The common thread is that each story is about incredible staff and great managers and that, together, they support each other inside and outside of the restaurant. Caring Managers. When the chef and general manager found this out, they immediately jumped into action. At the end of the night, two servers tied for first place.
Choose an integrated solution that will allow you to seamlessly manage various aspects of your operations (e.g., Manage your suppliers. Tech tools can help you easily, accurately manage supplier certification for all your vendors, to determine whether their products are consistently good quality that meet established specifications.
There are a number of third-party certifications growers can seek. These include the Equitable Food Initiative (EFI), which is one of the most rigorous certifications in the industry and addresses over 300+ standards in the farming operation, including labor conditions, food safety and pest management. Similarly, GLOBAL G.A.P.,
But cleanliness is not the only thing that facility managers must prioritize. Source products with sustainability certifications. They accomplish this by allowing facility managers to customize the length of the towels. Best Practices for Sustainable Restrooms. Limit water consumption.
Going above and beyond LEED certification, Selby Gardens is seeking “Petal” certification through The Living Future Institute and will strive for net-positive energy, be free of toxic chemicals, and lower the energy footprint many times below that of a generic commercial structure.
Proper inventory management is essential to decreasing food waste and saving related expenses. All employees should practice proper “first in, first out” inventory management. Use tech tools to track supplier certifications to be sure your suppliers are consistently practicing proper food safety and quality protocols.
Yum Brands’ Recipe for Good reflects the organization’s ESG priorities, including social responsibility, risk management and sustainable stewardship of their people, food and planet. They believe that greater awareness of where food comes from can have a far-reaching impact, and customers appreciate their efforts.
Modern Restaurant Management (MRM) magazine reached out to Matt Green , partner and Deputy Chair of Obermayer’s Litigation Department, for insights on this topic. The complaints seek certification of a national class of persons affected by the breach. What can restaurant operators learn from this experience?
” Various guides are available that outline best practices restaurant management should follow to ensure their establishments are mitigating the risk of spreading COVID-19. Don’t forget to secure their certificates of insurance, hold-harmless agreements and contracts. I don’t know if I could deal with that.”
And now, as the pandemic subsides, and customers return to restaurants in growing numbers, owners and managers are dealing with another crisis: being short staffed. Think about a gift certificate to your restaurant as well. Other than the quality of a meal, customer service is key to attracting customers and keeping them coming back.
First and foremost – congratulations on earning your degree or certificate. Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well.
Tech solutions can elevate food safety checklists and audits, track ingredient lists and allergen information, and help staff manage food safety processes, quickly, easily, and accurately. Use software solutions to manage supplier certifications. Continue focusing on food safety. Be knowledgeable about food allergies.
You just choose “Instagram Stories” as your only ad placement in Facebook’s “Ads Manager” (since the platforms share the same ad management platform). Get started by trying out the polling sticker to gain insights from your customers and start conversations about your brand. Need some inspiration?
These tips for managing aggressive customers can take you from the beginning of a conflict to a peaceful and amicable resolution. Remember, humility is an investment in customer management because they deserve extra personal attention. Then, you can send them a gift certificate or an email or call them. Be civil no matter what.
US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.
Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Invest in proper training and certification. Communicating Cleanliness. What Can You Do Now?
Restaurant managers must have complete visibility into their suppliers’ sourcing practices to ensure their ingredients are safe, healthy, and high-quality. By automating the supply chain, AI ensures the entire process is transparent, providing restaurant managers with real-time data on their suppliers. Building consumer trust.
Instead, the safest route is to partner with a dedicated B2B music provider that is fully compliant, covers performing rights organization (PRO) licenses, and offers a subscription certificate to help mitigate potential fines. Mother’s Day can be celebrated without any distractions or legal concerns.
One smart idea is investing in software that can schedule employees’ working hours, manage HR processes, prepare payroll, analyze labor data, and monitor employee attendance. One of the key drivers of employee churn is low wages, so providing competitive salaries and other benefits is a good place to start.
As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Avoid Cross-Contamination.
Use tech tools to organize and manage supplier certifications. Your restaurant is only as strong as your weakest link, so it’s essential to monitor your suppliers’ safety certifications and QA practices closely. The migration to EVs presents a huge opportunity for restaurants.
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