Modern Restaurant Management

DECEMBER 16, 2024

They should not only have the proper skills and resources to do their jobs but also the opportunity to develop a strong coach-trainee relationship with their managers. However, restaurant managers often have very little time to coach their employees due to a heavy administrative burden.

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Modern Restaurant Management

JANUARY 23, 2023

We strive to empower our employees by coaching them for long-term success. Fourth, adopt a coaching mentality. We feel managers need to manage systems and coaches need to coach the team. We want our leaders to think of their roles as coaches of the teams they work with.

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Modern Restaurant Management

SEPTEMBER 13, 2023

The ‘Player-Coach’ Model Fosters Strong Relationships The best restaurant managers serve as workplace role models, leading by example and modeling desired behaviors such as keeping the guest experience front and center and being well-versed in menu offerings.

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Modern Restaurant Management

AUGUST 9, 2021

What is the Coaches Program and how can it help restaurants? The Coaches Program is a helpful program for both restaurants and the gluten-free customers they serve. Newly validated restaurants are announced through press releases as well as on GFFS’ social media.

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Modern Restaurant Management

JUNE 29, 2020

Shannon Pfeffer, an executive coach with Syrup Coaching, who has dealt with a great deal of employee anxiety within and without a pandemic. Positivity is the ability to always see the good in any situation. So be the person that finds the good and keeps everyone looking on the brighter side.

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FOH Kitchen Safety BOH Food Safety 539

Culinary Cues

JANUARY 23, 2023

Measuring how the “carrot rule”, is applied is the job of the coach, manager, or in our case chef. THE LEADER/COACH IMPACT: The leader is responsible for creating the game plan and the learning organization that makes a win possible. THE PLAYER/STAFF MEMBER IMPACT: It was Coach Belichick whose message to players was: “Do your job”.

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Modern Restaurant Management

MARCH 6, 2020

Bringing the sales and scheduling systems together can tell you which employees produce the biggest numbers, and which employees could use some coaching. When Vince Lombardi began coaching the Green Bay Packers in 1961, he famously walked onto the field holding a football and said, "Gentlemen, this is a football."

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Modern Restaurant Management

FEBRUARY 17, 2021

Good media coaching helps interviewees develop key messaging in advance, as well as an on-the-spot strategy during an uncertain or uncomfortable scenario. Once you have your key points down, it’s time to dedicate some time and practice your responses with a PR coach. Tell your coach right away what worries you the most and why.

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Coaching Sourcing Sports Influencer 474

Modern Restaurant Management

JUNE 2, 2020

Step 3 will be the ongoing training and coaching support to help everyone learn new processes and develop the safe behaviors. . ‘Sanitation theater’ is only part of the equation. The second step is developing clear and workable processes and procedures accordingly. Why Is a Different Training Approach Required?

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Embrace the Suck

DECEMBER 17, 2020

This is why coaching continues to be the primary catalyst in nearly every key performance metric. Unfortunately, many owners see coaching as something reserved for their under-performers and that they don’t need coaching. Two Sides to the Coaching Coin. Take what you want organizations/leaders/people value coaching.

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Coaching Take-out Waste 2021 385

Culinary Cues

OCTOBER 14, 2024

Now, do something about it. [] ARE YOU WILLING TO ACCEPT ADVICE AND CRITIQUE One of the keys to “moving up” that career ladder is to find a mentor/coach who is willing to be honest with you. Admitting what you don’t know is not a sign of weakness but rather of strength.

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Culinary Cues

OCTOBER 27, 2024

The larger and more complex the business, the more difficult it is to create the environment where excellence permeates every task, so the chef must teach and train, coach and mentor, show and guide, until the lines are clearly defined, and excellence becomes the method of operation.

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7 Shifts

NOVEMBER 25, 2024

Recommended Reading: How to Effectively Manage Restaurant Inventory Productivity for Managers Problem: The self-coaching manager I conducted an interview with a restaurant staff member who put 5 years of hard work into providing excellent food service.

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Modern Restaurant Management

AUGUST 5, 2024

This means notifying any broker of a breach, and teaming up with a law firm or breach coach as soon as possible to help try and minimize the exposure from a breach. The best practices for handling a breach are turning the issue over to subject matter experts as soon as possible.

Employee Relations 493

Employee Relations Insurance Healthcare Restaurant Law 493

Modern Restaurant Management

APRIL 9, 2020

HR leaders should coach management staff to be transparent, address each situation on a case-by-case basis (while maintaining the consistency mentioned above), and always seek to best understand each person’s unique situation. Be Transparent.

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ChowNow

OCTOBER 17, 2024

This means more time to coach your staff, wow your guests, and plan for growth. Would you be more actively recruiting new team members or coaching existing team members? You’ll have the right amount of coverage to make sure your team isn’t overworked or bored, and you’ll keep labor costs in check.

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Coaching Recruiting POS Communication 195

Modern Restaurant Management

FEBRUARY 6, 2023

Here are coaching tips to get your team ready for a super weekend in your bar. If you’ve got a good game plan, with some well-scripted plays… you’ll be celebrating a “penalty-free” weekend with increased profits! Penalty #1: Delay of Game Want to increase ticket averages?

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Modern Restaurant Management

FEBRUARY 28, 2020

.” Spurrier’s Gridiron Grille , a new polished-casual restaurant concept founded by Heisman Trophy-winning University of Florida football player and legendary coach, Hall of Famer, Steve Spurrier , will open in fall 2020. This includes a display of his visor collection, which are closely associated with Coach Spurrier.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Embrace the Suck

JANUARY 20, 2021

I have a rule that all my coaching clients must follow: 100% Thank U’s. If you want to update your entire hiring system, then join my #1 group coaching program for independent restaurants called The Restaurant Coach™ University (RCU)! You’d be shocked how far some genuine appreciation goes.

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Recruiting Coaching Hiring Take-out 384

Modern Restaurant Management

JANUARY 29, 2021

Coach Employees to Be an Extension of Your CQO. That’s why it’s important to coach employees (not just have them memorize rules) to help them understand why they’re being asked to follow certain rules. A more collaborative stance with suppliers and vendors. As a bonus, many of those changes can be supported by tech.

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Modern Restaurant Management

JUNE 29, 2021

You could host a postgame sports chat, inviting your team’s coaches and top players for an intimate discussion that’s broadcasted through both an audio room on Clubhouse and a live video on Facebook – combining the visual experience with the capability to listen from wherever you are.

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Marketing Sports Social Media Coaching 535

Culinary Cues

JULY 8, 2024

Training, teaching, coaching, and mentoring are the most important attributes of a successful chef. When this happens then success is measurable and, those failures are less evident because a well-coached team doesn’t allow them to happen. We (chefs) are first and foremost – teachers.

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Coaching Certification Hiring Training 381

7 Shifts

NOVEMBER 15, 2024

A good restaurant manager would use these opportunities to provide specific coaching, such as offering training on service techniques or cross-training in different areas of the restaurant. At the same time, the manager can coach the restaurant staff on how to handle similar situations better in the future.

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Modern Restaurant Management

APRIL 16, 2021

It’s a way to reach a diverse group of people: kids of all ages, parents, coaches, referees and others with a stake in that team. With players, parents and coaches eager to play ball again, sports will be more popular than ever and visibility for brands associated with youth sports will be at an all-time high.

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Sports Coaching Small Business Influencer 474

Modern Restaurant Management

AUGUST 23, 2021

You’ll need managers to advocate for employees’ great ideas, and coach them through the process, rather than passing the idea onward with a perfunctory “thanks.” The innovation learning curve is steep—and it’s common for those in charge to hold tightly to entrenched approaches and processes.

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Modern Restaurant Management

JULY 12, 2021

This creates a natural team dynamic and stronger camaraderie, with staff members coaching each other on upselling, and all working together to maximize results. Our staff have access to an iPad in each restaurant where they can easily track progress toward team and individual incentives. Identify the Right Triggers for Incentives.

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Culinary Cues

NOVEMBER 2, 2024

You know that the work is hard and unforgiving at times, but as the NFL coach Marv Levy always asked: “Where would you rather be than right here, right now.” You help to make guests forget their challenges for a short period of time, raise a glass, break bread, and laugh out of the joy of being with others who share their passion.

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Modern Restaurant Management

OCTOBER 20, 2022

A virtual English language speaking coach can empower workforces with confidence and native-like proficiency to produce coherent communication. AI platforms produce specialised and job-specific content that is tailored to each user, so that staff can receive the most effective and suitable training experience possible.

Communication 470

Communication Hospitality Customer Service Fast Casual 470

Modern Restaurant Management

JANUARY 25, 2023

Supporters might be able to volunteer their time, provide coaching or give referrals for potential investors. And it doesn't always have to be a check: owners can appoint an IRA custodian and set up funds to receive investment via Roth IRAs or similar investment accounts. A person’s time and reputation also can add value.

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Point of Sale Coaching Social Media Take-out 519

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Getting a coach to help you break bad habits and install new ones (hint, hint).

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Modern Restaurant Management

DECEMBER 2, 2022

Having worked as a business coach and consultant for over 30 years, I have helped many restaurateurs with multiple performance management techniques. As a manager, hiring an employee doesn’t mean your job is over. Here are a few of the techniques managers should use when evaluating their team.

Management 474

Management Management Point of Sale Front of House 474

Modern Restaurant Management

MAY 6, 2021

The leader might be a server but has been with the company a long time and can be responsible for coaching new hires, maybe on operating the drive through window, or the point of sales system, and can also help guide them in a development path at the business. Divide your team into sub-groups with their own leaders.

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Modern Restaurant Management

APRIL 13, 2021

Greenberg started his career as a professional speaker and leadership coach. On this episode of The Main Course , host Barbara Castiglia gets insights from franchise expert, speaker, and author of The Wealthy Franchisee, Scott Greenberg. For the next 10 years, he ran Edible Arrangements stores.

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Franchise Franchising Coaching Leadership 450

Culinary Cues

MARCH 4, 2022

That line cook may be able to work faster, organize multiple tasks better, and tap into that adrenaline far better than you, but they still lack the experience to plan, create, coach, and problem-solve like you. You have been there, done that and as a result have ample good, bad, and ugly experiences to know what needs to be done.

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Coaching Training Fine Dining Article 473