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JUST DON’T KNOW OR JUST DON’T CARE

Culinary Cues

This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to. Hire people who “fit”.

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Seven Ways HR Leadership Can Reduce Risk for Restaurants During Turbulent Times

Modern Restaurant Management

A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Your BCP must also address how HR and leadership will handle issues related to the employees and patrons. HR is tasked with more than the safety of employees.

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How Kaldi’s Coffee uses 7shifts to schedule and connect with 100+ team members

7 Shifts

Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. When an employee is unable to work a scheduled shift, they can offer it up to the pool for other team members to pick up. Most of their employees are also students, so picking up shifts in-between or after class is a breeze.

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The 19 Deadly Mistakes Restaurants Make

Embrace the Suck

Hire a business coach (okay that was a little self-promotion…LOL). That means they only train on the front end when a new employee is hired. Give them a workbook, have them shadow a fellow employee for a few days, and perhaps take a test. That could be a trusted friend, mentor, or business coach. Find a mentor.

Coaching 337
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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

” Evaluating Empathy Memorable customer service hinges on empathy, which requires relating to a customer’s needs and feelings, even when emotions run high. Identifying Leadership Potential Motivating others and setting a positive example are valuable leadership skills, even in non-managerial positions.

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Improve Employee Retention with Leadership Development

Crunchtime

With employee turnover rates at an all-time high and the labor market tighter than ever, restaurants are looking for ways to improve retention. With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. It doesn’t have to be.

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4 Soft Skills Your Employees Need During and After a COVID-19 World

Goliath Consulting

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). Situational Leadership. COVID-19 is redefining jobs (1).