Modern Restaurant Management

NOVEMBER 5, 2024

I pulled in the kitchen team and the FOH manager, and we agreed on the plan. I still have no idea how that happened! Instead of panicking, I ran through our available inventory and identified an ingredient I could substitute if I modified the dish. The servers were informed of the change so they could guide customers.

Hiring 419

Hiring Leadership Customer Service Customer Experience 419

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. less interaction with guests, they do have plenty of interaction with FOH staff. So, if someone from FOH gets sick, they too are vulnerable. Here's some of their advice.

FOH 539

FOH Kitchen Safety BOH Food Safety 539

7 Shifts

NOVEMBER 15, 2024

How do you maintain smooth communication between FOH and BOH staff? A good restaurant manager would use these opportunities to provide specific coaching, such as offering training on service techniques or cross-training in different areas of the restaurant. How do you maintain smooth communication between FOH and BOH staff?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.

Hiring 493

Hiring FOH BOH Coaching 493

Modern Restaurant Management

FEBRUARY 6, 2023

Here are coaching tips to get your team ready for a super weekend in your bar. Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. Penalty #1: Delay of Game Want to increase ticket averages? Huddle up pre-shift with your servers and help them get their heads in the game.

Bar 474

Bar FOH Coaching Brewery 474

7 Shifts

OCTOBER 1, 2024

Staff Your restaurant staff, especially those assigned to the FOH, play a critical role in keeping your customers happy as they eat in your establishment. Restaurant task management software lets you create and track daily, weekly, or one-time tasks based on your team’s schedules.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Lavu

NOVEMBER 8, 2019

Every foodservice operator has three fixed expenses: Restaurant Labor—The cost of all employees on the payroll in management, FOH, and BOH. Occupancy Expenses—These are the costs of existing in a brick and mortar location ( or food truck ), including rent, property taxes, and insurance. Unavoidable Restaurant Expenses.

Management 101

Management Management Food Truck Cash Management 101