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I pulled in the kitchen team and the FOHmanager, and we agreed on the plan. As the manager, I listened to his concerns. Our manager seemed very overwhelmed and wasn’t providing much reassurance or guidance. I still have no idea how that happened! The servers were informed of the change so they could guide customers.
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As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Even though they have ?less
Here are coaching tips to get your team ready for a super weekend in your bar. Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. Penalty #1: Delay of Game Want to increase ticket averages? Huddle up pre-shift with your servers and help them get their heads in the game.
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Andy, floor manager of a retail store, has always dreamed of opening a restaurant. To enable smooth day-to-day operations in each of your franchise restaurants, you must invest in restaurant management technology. The Apicbase F&B management platform is the backbone of your restaurant franchise.
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My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.
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