Culinary Cues
JULY 23, 2023
When the menu is not their own then they are left with all the responsibility for the guest and employee experience and very little authority to set the stage for success. It is a juxtaposition that is nearly impossible to manage. To the owner/operator there are two things that define success: customer satisfaction and profit.
Culinary Cues
JUNE 1, 2020
WHAT WE SAY: – Effective leaders coach their words and base them on what they have learned – backed up with facts and input from those “experts” that they have effectively listened to. How about boosting the breadth of assistance that the SBA offers to include building recovery strategies for small restaurants?
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Modern Restaurant Management
APRIL 27, 2020
Business consulting and coaching on topics including how to drive improved order volume leveraging social media and the web, creating new family-style meals and packages for take-out, and customer service for curbside pickup and take-out orders. Support for no-contact doorstep delivery and minimal-exposure pickup options.
Modern Restaurant Management
APRIL 27, 2020
Business consulting and coaching on topics including how to drive improved order volume leveraging social media and the web, creating new family-style meals and packages for take-out, and customer service for curbside pickup and take-out orders. Support for no-contact doorstep delivery and minimal-exposure pickup options.
Modern Restaurant Management
FEBRUARY 28, 2020
Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. These closures presented the surviving brands with the opportunity to acquire new guests. Download the report here.
Rocket Fuel
NOVEMBER 6, 2024
Restaurant managers and area coaches should schedule times to discuss benefits directly with their teams. By reviewing guest comments from the past year, operations can spot trends and identify areas for enhancement. Now is an ideal time to review and optimize these processes, considering guest and driver experiences.
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