Embrace the Suck

MAY 24, 2023

Step 3: Scout for Personality, Not Just Skills During the hiring process, we sometimes over-emphasize experience while undervaluing the importance of personality. While experience is certainly crucial for specific roles, personality should carry substantial weight in our hiring decisions.

Recruiting 335

Recruiting Coaching Hiring Customer Experience 335

Embrace the Suck

JANUARY 13, 2021

Now, before you say, “ But Coach, you are an anomaly and my situation is different.” I have coached thousands of independent restaurant owners like you to seek that elusive state of finally breaking free from your restaurant running you. Now, you might say, “But Coach, I do trust my team!” Not always.

Coaching 360

Coaching Back of House Front of House Take-out 360

Embrace the Suck

JUNE 18, 2021

They do start to train people better than the bad restaurants, yet their training system is still outdated and is usually only done when someone is hired. They want to become better, they just haven’t developed their leadership team enough to be consistent. Focus: The focus here is all about their team and leadership.

Leadership 354

Leadership Small Business Coaching Marketing 354

Embrace the Suck

MARCH 27, 2020

There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). When leadership seems to be on different sides, it’s easy from a distance to see the culture shift taking place. They had already made some big changes in their leadership team already.

Leadership 343

Leadership Cash Management Coaching Take-out 343

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). Mistake #6: They have an outdated hiring system (or worse) they panic hire. They have no system for hiring! We tend to hire for skill and forget the personality. Always hire for personality and then train the skills.

Coaching 337

Coaching Training Social Media Hiring 337

7 Shifts

JULY 29, 2021

Some people from the café; applied and we hired one of them. 7shifts automatically generates a recap of each post to be sent to the leadership team and regional managers like Methvin. “We The team will also use the logbook as a staff journal, to keep updated on a team member's coaching and progress. They have fun with it.

Communication 370

Communication Employee Relations Coaching 2014 370

Modern Restaurant Management

DECEMBER 16, 2024

Following a year of turbulent hiring trends , inflated expenses, and uncertain demand, 2025 could be the “year of retention” for restaurants. Heading into 2025, restaurants can take advantage of a particular class of workers to bolster their retention efforts: seasonal hires.

Hiring 88

Hiring 2025 Employee Relations Coaching 88

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. For managers, empathy and soft skills are key to helping problem-solve solutions to whatever situation arises.

Management 190

Management Management Coaching Front of House 190

Embrace the Suck

JUNE 8, 2019

Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business. If leadership is outside your skill sets, better to step down, then bring it all down on top of yourself. Step Two: Hire the Right People. You need to resist this urge to hire quickly.

Leadership 221

Leadership Hiring Bar Restaurant Law 221

Embrace the Suck

JANUARY 24, 2022

There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). When leadership seems to be on different sides, it’s easy from a distance to see the culture shift taking place. They had already made some big changes in their leadership team already.

Cash Management 259

Cash Management Leadership Take-out Coaching 259

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I have to do one or the other and it doesn't make sense to hire someone at Poppy + Rose when I can do this. We need to be conscious and then Conscious Leadership. What are we going to do?

Front of House 370

Front of House Back of House Take-out Book 370

Crunchtime

FEBRUARY 21, 2022

With a 5-Step Leadership Ladder , you can quickly deploy a talent development program to retain team members and develop bench strength. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team.

Coaching 110

Coaching Franchise Franchising Book 110

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Field Day , the enterprise field-marketing solution for retail and restaurant brands, added Byron Duncan to its growing leadership team. Byron Duncan.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. Hiring is harder than ever and restaurants have set themselves apart to become employees of choice and bartaco is leading with charge there too.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. You’ve made some bad hiring choices (usually when desperate to fill positions, which is known as “panic hiring”). When the call for restaurant coaching comes in, people are asked what the issues might be. A recipe for failure.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

7 Shifts

NOVEMBER 15, 2024

Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Another common approach is coaching, where the manager focuses on training as a big part of their role. But how do you find the right person? Some kitchen managers may describe their style as structured.

Back of House 195

Back of House Management Management Operations 195

Bar and Restaurant Coach

MARCH 2, 2020

The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements. Glassdoor: The average US company will spend 52 days and $4,000 to hire for a position. The Actual Cost of Hiring a New Employee. 1 bar manager.

Coaching 75

Coaching Employee Relations Hiring Document 75

360Training

JULY 23, 2020

Either way, organization, and productivity suffer while a replacement is hired and brought up to speed. In the absence of leadership, morale tanks throughout the restaurant and turnover increase there, as well. How to hire and onboard new employees. Better yet, they need a mentor to coach them through their decisions.

Coaching 78

Coaching Leadership Food Safety Kitchen Safety 78

Black Box Intelligence

MAY 25, 2021

Now hiring banners are getting dug out of the outdoor shed—buried under flyers from three years ago. challenge, in which the devastating cutbacks rightfully imposed to stay afloat are massively intertwined with a narrative about corporate America in which senior leadership got richer and essential workers got nothing. Social Media Pro.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Marketing4Restaurants

DECEMBER 22, 2019

He addresses topics of personal growth, leadership, management, marketing, and technology leveraging. An in-depth talk on how to hire great managers and the number of managers needed for different times and days of the week. The Restaurant Coach. Episode 33 – Your Hiring Sucks! Tanya Sanchez On Leading By Example.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

EATER

MAY 24, 2021

Joey Pham, who is now a baker and spiritual coach at their own business Flavor Supreme , started working at Fat Rice in 2014 as a line cook and says they were eventually driven away by Conlon’s bullying. “I Maybe this time, things would change. But now is far too soon for that.”.

Leadership 111

Leadership Website Management Social Media Hospitality 111

EATER

MAY 25, 2023

The genuine passion she displayed for the industry convinced the hiring managers that she’d excel in the marketing analyst role, and they were right. I’m especially grateful for all the women in leadership at Frito-Lay who took the time to mentor me, to act as confidantes and allies, and who were always available for career advice.

Innovation 98

Innovation Food Consumer Goods Food Supply 98

Bar and Restaurant Coach

FEBRUARY 21, 2020

Leadership. If your team hates doing inventory (and doesn’t do it well) and your liquor isn’t optimized— hire experts to do that work. A former Fortune 500 executive, he’s currently a bar and restaurant coach and the owner of Rally5 Consultants. appeared first on Bar and Restaurant Coach. Bartending.

Coaching 79

Coaching Social Media Food Truck Employee Relations 79

Modern Restaurant Management

JANUARY 17, 2020

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. and PepsiCo, Inc.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Notch

SEPTEMBER 11, 2018

Or do you feel like there is a lack of vision and poor leadership that’s contributing to inconsistent food and unhappy diners? Or is there a lack of vision and poor leadership that’s making the food inconsistent and the guests unlikely to make a return visit? It’s a lot of work to fire and hire new staff.

Leadership 52

Leadership Hiring Coaching Food Order 52

Notch

SEPTEMBER 11, 2018

Or do you feel like there is a lack of vision and poor leadership that’s contributing to inconsistent food and unhappy diners? Or is there a lack of vision and poor leadership that’s making the food inconsistent and the guests unlikely to make a return visit? It’s a lot of work to fire and hire new staff.

Leadership 45

Leadership Hiring Coaching Food Order 45

Crunchtime

FEBRUARY 7, 2024

Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier. In the past, paper checklists have been used to hold a store manager accountable for work such as maintaining a complete record of food temperatures or performing a monthly food safety audit.

Operations 78

Operations Audits Cash Management Food Safety 78

MBB Hospitality

APRIL 25, 2018

Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. When you know all your employees have a strong leadership skills, you will be able to feel confident that your team can handle anything that is thrown at them. MBB Management has a well-established client list.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

JULY 30, 2021

“Crimson Cup supports coffee shop owners at every step – from scouting a profitable location and writing a coffee shop business plan to planning a menu, choosing equipment, hiring staff and providing comprehensive training," Ubert said. and Canada. .”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

7 Shifts

JULY 6, 2023

But they make their first appearance in the application and hiring process. And of course, including myself and our senior leadership team, we hire and off-board according to these values. You haven't been hired yet. Well, think about your values as a person. You know what kind of moves you as an individual?

Customer Experience 195

Customer Experience Employee Relations Fast Casual Hiring 195

Modern Restaurant Management

DECEMBER 12, 2019

Nathan’s Famous, Inc, hired two industry veterans, Erik Mallon and Jim Hicks, to bolster its franchise sales and development teams. "Hiring these two industry veterans helps us close out 2019 strong, and prepare for our growth plans beginning in 2020. Nathan's Brings On Franchise Experts. " Black Bear Diner Adds CMO.

Franchise 110

Franchise Franchising Loyalty Program Book 110

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Is there something in the hiring or recruiting process that leaves women out? At Smalls Sliders, they combat this by training every hire on every position. Put women in leadership roles. Take a look at your own biases.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. On-site support through ongoing service visits and in-person coaching.

Food Safety 145

Food Safety Customer Experience Website Management Customer Service 145

Modern Restaurant Management

NOVEMBER 24, 2021

To further illustrate Jimmy John’s actions toward aggressive growth, the brand recently held a three-day national hiring event aimed toward attracting passionate go-getters to support its projected expansion plans in 2022 and beyond. Donato's to Expand in the Carolinas. and Brinker International, Inc. MOOYAH Targets St. Louis Area.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Bottleneck Management

OCTOBER 4, 2018

At Bottleneck, we strive to hire and develop the best employees. Cultivating a great working environment, motivating staff to be their best, coaching and developing, and doing everything they can to ensure our guests have the best experience possible.” ” What do you look for as signs of growth or leadership potential?

Management 114

Management Management Leadership Training 114