7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Here are a few ways to ensure you're scheduling with empathy: Get the schedule out in advance. Or perhaps even take a short trip to visit friends or family.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. So how do you stack your bench and coach your own team to maximum efficiency? PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

JANUARY 5, 2022

On a human level, 7shifts encourages restaurateurs to take a more empathetic approach to scheduling their employees, since the task is significantly less stressful than traditional methods. We can now identify and reward highly engaged members of our team while providing the proactive coaching others need to excel at their job.".

Back of House 368

Back of House Point of Sale Front of House Coaching 368

Culinary Cues

SEPTEMBER 20, 2020

How you play the game in the process of winning is critical, as is the sportsmanship that allows people to get past defeat with honor and grace while taking the time to positively recognize those who administered that defeat. Create a Team Built to Win. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 413

Fine Dining Coaching Dine-in Café 413

Culinary Cues

MARCH 22, 2023

When offered, it quickly sells out because people are always drawn to perfection. Vince Lombardi, considered by many to be the greatest football coach of all time said: “Perfection is not attainable, but if we chase perfection, we can catch excellence.” You know it, when you see it, feel it, smell it, or taste it.

Coaching 372

Coaching Fine Dining Café Training 372

Embrace the Suck

MARCH 27, 2020

Times like these bring out the best in some people and the worst in others (a shout out to all the toilet paper hoarders out there). It was a bunch of mercenaries that only looked out for their own survival. Keep limping along and try to hold out until things “get betters”? There was a lot of drama.

Leadership 343

Leadership Cash Management Coaching Take-out 343

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Culinary Cues

MARCH 3, 2024

You were either part of this or feeling left out because you weren’t. Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. Can you tough it out? Right out of middle or high school groupism. Well, we’re not in high school anymore.

Leadership 372

Leadership Restaurant Law Social Media Sports 372

Modern Restaurant Management

DECEMBER 16, 2024

Following a year of turbulent hiring trends , inflated expenses, and uncertain demand, 2025 could be the “year of retention” for restaurants. Heading into 2025, restaurants can take advantage of a particular class of workers to bolster their retention efforts: seasonal hires.

Hiring 101

Hiring Employee Relations Coaching 2025 101

Embrace the Suck

JUNE 18, 2021

Working on the right things, in the right order, what to focus on now, and what to hold off until later, can mean the difference between success and burn out. 60% of restaurants don’t make it past their first year and 80% go out of business within five years. THE HARSH REALITY. The statistics aren’t pretty. Chaos in action.

Leadership 354

Leadership Small Business Marketing Coaching 354

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Hire It’s hard to find good staff. 7shifts' Hiring tools help to reduce the average expense of hiring a new employee.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Modern Restaurant Management

JANUARY 23, 2023

As leaders who are focused on making our business stronger through thoughtful problem solving, we have had to take a hard look at how to meet that particular challenge. We strive to empower our employees by coaching them for long-term success. Fourth, adopt a coaching mentality. How do you practice what you preach?

Coaching 198

Coaching Employee Relations Hospitality Social Media 198

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I kind of did it out of a self-serving type of thing where I was like, I never see him. At that time he was owning Poppy + Rose along with his other business partners until I came along and bought them out.

Front of House 370

Front of House Back of House Take-out Book 370

Embrace the Suck

JANUARY 24, 2022

Times like these bring out the best in some people and the worst in others. Some have added take-out and delivery. We all have had to take a hard look at our business models (even me) and asked what can I do now that the world has been forever changed. So let's talk about those habits. There was a lot of drama.

Cash Management 259

Cash Management Leadership Take-out Coaching 259

Modern Restaurant Management

NOVEMBER 8, 2022

There are several reasons why new employees may be incurring more injuries: Poor hiring choices. The hiring process may be rushed, and the wrong person could be chosen for the job. Hasty hiring choices can lead to faster turnover, operational problems, and potentially more on-the-job injuries. Inadequate training.

Management 202

Management Management Food Safety Hiring 202

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? A good restaurant manager would use these opportunities to provide specific coaching, such as offering training on service techniques or cross-training in different areas of the restaurant.

Leadership 195

Leadership Management Management Operations 195

Embrace the Suck

JUNE 8, 2019

Day in and day out you are dedicated to the grind. You breathe in stress and breathe out hospitality. You don’t ever get to capture it, and it just seems to be always slightly out of reach. John Wooden (the famous UCLA Men’s Basketball Coach) was notorious for having his team drill on the fundamentals.

Leadership 221

Leadership Hiring Bar Restaurant Law 221

Modern Restaurant Management

SEPTEMBER 13, 2023

The ‘Player-Coach’ Model Fosters Strong Relationships The best restaurant managers serve as workplace role models, leading by example and modeling desired behaviors such as keeping the guest experience front and center and being well-versed in menu offerings.

Management 191

Management Management Coaching Front of House 191

7 Shifts

NOVEMBER 27, 2024

This is something that we have our managers use on a weekly basis as well, so teaching them and training them how to do it literally takes no more than 15 minutes,” says Allie. That's usually the first place we go when trying to figure out how can we improve our labor.” says Allie.

Website Management 195

Website Management Communication Point of Sale Coaching 195

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. We’ve all heard it. Are you okay with interacting with the homeless?

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

DECEMBER 2, 2022

As a manager, hiring an employee doesn’t mean your job is over. Training must take place and periodically measuring their performance is critical in making sure the restaurant is running smoothly. Setting expectations is important when wanting to get the most out of staff members. Setting Goals.

Management 190

Management Management Point of Sale Front of House 190

Culinary Cues

SEPTEMBER 1, 2023

Are you meticulous about changing the oil in your deep fryer, or filtering out the smell of carbon build up on burner grates and broiler grids? We know that music can enhance a good time out on the town, but have we paid adequate attention to the type of music and sound level as it applies to the menu concept?

Fine Dining 319

Fine Dining Dine-in Front of House Design 319

Modern Restaurant Management

OCTOBER 23, 2020

With a thorough and well thought out training plan. Do not assume that your new hires will already know how to give the kind of customer service that you are looking for. Coach your new hire on some relevant examples of this. Have this start as job-shadowing, and then have the employee start taking the lead.

Communication 179

Communication Training Dietary Restrictions Customer Service 179

Modern Restaurant Management

MARCH 8, 2022

So much so that she’s made it her career’s work: as Chief Talent Officer at Sonny’s BBQ, Schatz is ever-passionate about coaching and developing talent and, most importantly, creating a positive career experience for the barbecue brand’s thousands of employees.

2001 190

2001 Coaching Hiring Take-out 190

Embrace the Suck

JUNE 13, 2022

Having experience, work ethic and knowledge of how a restaurant operates is just 20% of what it takes. And my restaurant didn’t “take off” as I expected. Peter knew that sometimes when you find yourself hitting your head against the door you have to stop, reassess the situation and take a new approach.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

The Restaurant Coach University

JANUARY 29, 2017

Let’s explore how you got here and how you can get out of this. You need to write your core values out and have a crystal-clear mission in mind that can be summed up in one sentence. Then take a look at tag lines used by some popular brands: Zappos: Delivering Happiness Mercedes: The Best or Nothing. Still stuck?

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As the staffing shortage continues to negatively impact profitability, you as a CFO must play a critical role in your restaurant group’s hiring and retention strategy. Addressing the hiring crunch.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. ” At 3,900-square-feet, the build out of AQUAlounge is projected at $5 million, and construction is scheduled to begin in February of 2020. The Dallas/Ft.

Coaching 168

Coaching Point of Sale Customer Experience Retail 168

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. What do you hope readers take away from the book? For 10 years, he was a multi-unit franchise owner with Edible Arrangements.

Coaching 110

Coaching Franchise Franchising Book 110

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. As those changes were taking place and as the restaurant industry shifted, Valletta found himself drawn to what the team at bartaco was doing. I think that's the challenge.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Perfect Daily Grind

FEBRUARY 7, 2023

Each year, more than 50 baristas from around the world take part in the competition. To discuss this issue further, I spoke with Eduardo Choza, Director of Coffee at Mayorga Coffee , Jenny Borrego, barista trainer at Degas Café , and founder of Alquimia Coffee Company and World Coffee Championship coach , Federico Bolanos.

2011 134

2011 Coaching Events 2007 134

The Restaurant Coach University

SEPTEMBER 10, 2017

Because what I want to do is offer you some advice on how to select the best business coaching for your restaurant. What do you want to look for in a business coaches? I see so many business coaches in the market today have never actually owned their own restaurants. In fact, 95% of business coaches focus on systems.

Coaching 79

Coaching Take-out Marketing Hiring 79

Bar and Restaurant Coach

MARCH 2, 2020

The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements. At a minimum, it takes between $4,000 – $7,500 and 42 days to fill a position. The Actual Cost of Hiring a New Employee. 1 bar manager.

Coaching 75

Coaching Employee Relations Hiring Document 75

Perfect Daily Grind

JANUARY 23, 2023

To find out, I spoke to four coffee professionals. As the WBC takes place in a different country each year, travel and accommodation are by far two of the biggest expenses for competitors. Coaching and training Wilford Lamastus Jr. I ended up taking out a loan and a credit card,” he says.

Coaching 133

Coaching Equipment Travel Training 133

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. 5 Concepts of Restaurant Accounting.

Management 101

Management Management Food Truck Cash Management 101

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. The user has full control over their account and can opt out of the secure service at any time. 20 at 4 p.m.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

360Training

JULY 23, 2020

Good managers tend to take employees with them when they go. Either way, organization, and productivity suffer while a replacement is hired and brought up to speed. How to hire and onboard new employees. Better yet, they need a mentor to coach them through their decisions. Losing a manager wreaks havoc all over.

Coaching 78

Coaching Leadership Food Safety Kitchen Safety 78