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From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

In the restaurant industry, moving from General Manager (GM) to Multi-Unit Leader (MUL)—whether as a District Manager, Area Manager, or Regional Director—is usually seen as a natural career progression. Successful GMs excel at hands-on leadership. The result? Unnecessary frustration, burnout, and turnover.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. How do you manage the restaurant’s budget and control costs?

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Self Coaching and Restaurants: An Insider’s Perspective

Modern Restaurant Management

Today, everyone wants a new career or opportunity, but unless they have a great coach to push them, most are merely dreaming instead of achieving. Unfortunately, good coaches are either too expensive or unavailable. He is the recipient of the 2012 UN World Food Program Leadership Award for Yum! An excerpt is below.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

I pulled in the kitchen team and the FOH manager, and we agreed on the plan. As the manager, I listened to his concerns. Identifying Leadership Potential Motivating others and setting a positive example are valuable leadership skills, even in non-managerial positions. How did you encourage them, and what was the result?”

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3 Leadership Behaviors that Drive Loyalty & Engagement

Because leaders across the organization, from the C-suite to frontline managers, disproportionately affect employee engagement. It goes back to the old saying: “A boss has the title, but a leader has the people.”

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Seven Ways HR Leadership Can Reduce Risk for Restaurants During Turbulent Times

Modern Restaurant Management

It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Allow Flexibility to Manage an Evolving Situation. Step Up Cleaning and Sanitation.

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Leadership in a Time of Coronavirus

Modern Restaurant Management

For myself, as a lifelong and collegiate-level athlete, I am reminded of the lessons in leadership taught to me by coaches, my family, and professional mentors. In terms of leadership, it can be difficult at times to trust the process during times of change, especially as it relates to circumstances outside of human control.