Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team.

Coaching 275

Coaching Franchise Franchising Book 275

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Write your training guide as you’d coach them in person.)

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Culinary Cues

JUNE 1, 2020

WHAT WE SAY: – Effective leaders coach their words and base them on what they have learned – backed up with facts and input from those “experts” that they have effectively listened to. When this is done then decision-making will more likely result in effective outcomes. WORDS ARE POWERFUL – WORDS MATTER.

Leadership 65

Leadership Supplies Guest Recovery Small Business 65

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. I should recruit more talent. I must recruit more talent. The best understand that constantly recruiting and attracting top talent isn’t something they do when they need to fill an empty spot on the team. Sales is a vanity metric.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

The Restaurant Coach University

JANUARY 29, 2017

You offset the replacement of bad team members by always recruiting. You must actively recruit new team members. By recruiting, we are not talking about just posting a help wanted ad and hoping for applications to pour in. When the call for restaurant coaching comes in, people are asked what the issues might be.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Hot Schedules

MAY 10, 2021

So how do you stack your bench and coach your own team to maximum efficiency? With the right training tools, you can provide effective onboarding and ongoing training that encourages your seasonal staff to tune in and engage from almost anywhere – think of it as coaching your team through regular practice sessions. Presentation.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

MARCH 29, 2023

I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.” And because of that, they became a little more lenient in certain aspects, but much more value-driven now than ever because they were so exposed to it.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Ken Burgin

DECEMBER 7, 2020

It’s time for a shift in how you promote the opportunities – the talent is out there, so let’s update the recruitment methods. Consider using a professional recruiter. Set your standards high – if the applicant doesn’t meet them but has a good attitude, get the coaching and feedback started.

Recruiting 88

Recruiting Advertising Coaching Social Media 88

Bar and Restaurant Coach

MARCH 2, 2020

Now multiply that number (20) by the lowest possible cost to recruit, train and fill the position to full functionality ($4,000): That’s $80,000 in opportunity costs. A PIP is a standardized disciplinary process to either: (1) coach an employee to an acceptable performance level, or. (2) 2) coach them out the door. 4 hostesses.

Coaching 75

Coaching Employee Relations Hiring Document 75

Modern Restaurant Management

JANUARY 17, 2020

Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention. for six years before starting his own executive coaching and consulting business, Incisive Consulting, LLC, in 2018. and PepsiCo, Inc.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

7 Shifts

JULY 6, 2023

From there, in our weekly and monthly performance reviews, we have to bring the core values to the table and coach people according to whether they've been living within them or not. That's actually one of the filters in how we recruit. If I told you this, the thing that has not occupied my time is recruitment and retention.

Customer Experience 195

Customer Experience Employee Relations Fast Casual Hiring 195

Modern Restaurant Management

OCTOBER 16, 2019

Gathering of visual content to identify potential coaching and training opportunities. Here are some important benefits offered by this product: Extraction of data-driven insights on performance metrics and noteworthy events, such as excessively long waits, untidy lobbies, unavailable hosts, and customer bounce rates (i.e.,

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

OCTOBER 21, 2019

Healthcare Professionals – Including physicians, clinicians, nurses, nutritionists, health and wellness coaches, focused on the nutritional benefits of a plant-based diet for the reversal and prevention of chronic diseases and for optimal human performance.

Retail 226

Retail Consumer Goods Point of Sale Innovation 226

Crunchtime

FEBRUARY 21, 2022

From validating comprehension, to coaching, to evaluating performance, these skills are highly transferable to positions even beyond trainer. Getting them ready to train other team members is a great way to show your confidence in them and prepare them for promotion when a trainer role opens.

Leadership 78

Leadership Employee Relations Training Coaching 78

Restaurant365

APRIL 26, 2022

Turnover costs include the recruitment process, such as placing ads for job listings, as well as the hiring process, like a manager’s time to review applications, coordinate with candidates, and conduct interviews. By showing you can provide coaching and training, you offer value as an employer that they may not find elsewhere.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Marketing4Restaurants

DECEMBER 22, 2019

The Restaurant Coach. Donald Burns listed them as: Recruit better. In this episode, Tanya Sanchez, a native of Albuquerque, developed a passion for food while cooking with her father at a young age. Episode 41 – How Food Distribution Really Works with Bo Bryant. Episode 33 – Your Hiring Sucks! Interview better. Onboard better.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

MBB Hospitality

APRIL 25, 2018

MBB Management can also help you recruit prime positions like your chef and general manager. MBB Management can take care of the whole recruitment, hiring process for you so you can feel confident that you have the right people running your restaurant. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Notch

SEPTEMBER 11, 2018

Offset this by actively recruiting. A great tip for restaurant owners who are struggling is to find a coach or mentor. That alone may help weed out some of the poor performers; once your staff can’t run the restaurant their way anymore, they may choose to move on to another restaurant with lower expectations.

Leadership 52

Leadership Hiring Coaching Food Order 52

Notch

SEPTEMBER 11, 2018

Offset this by actively recruiting. A great tip for restaurant owners who are struggling is to find a coach or mentor. That alone may help weed out some of the poor performers; once your staff can’t run the restaurant their way anymore, they may choose to move on to another restaurant with lower expectations.

Leadership 45

Leadership Hiring Coaching Food Order 45

MBB Hospitality

OCTOBER 2, 2019

They also offer assistance with developing operations and training documentation and franchisee recruitment marketing strategies. For existing franchisors, services include franchise system best practices and benchmarking and organizational audits, improved franchisee support systems and franchise sales coaching.

Franchise 40

Franchise Franchising Employee Relations Travel 40

Kounta

SEPTEMBER 2, 2019

We’ve been recruiting predominantly from the hospitality industry; people who have been operational managers, line managers and so on, who understand what it’s like to administer traditional POS systems, who understand how and why Kounta is doing things so differently and so much better. Now our customer satisfaction ratings are amazing.

Hospitality 40

Hospitality Point of Sale POS Coaching 40

Black Box Intelligence

MAY 26, 2021

You could argue the same approach has been adopted for recruitment marketing. A student of Gallup and a certified Strengths coach, his love for all things engagement brought him full circle to Gallup research and the link between great leaders and wellbeing.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

You could argue the same approach has been adopted for recruitment marketing. A student of Gallup and a certified Strengths coach, his love for all things engagement brought him full circle to Gallup research and the link between great leaders and wellbeing.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Modern Restaurant Management

JULY 27, 2020

Health services such as physicians, counseling and mental health services, and health coaches are also closing at lower rates – all critical resources during this time. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

7 Shifts

NOVEMBER 3, 2022

Is there something in the hiring or recruiting process that leaves women out? Every recruit gets a copy of the Hopdoddy “Journey”. A lot of what I do is streamlining certain systems and processes in a way where it's easy for managers.What we want them to spend their time on is coaching or developing their team.”.

Leadership 195

Leadership FOH BOH Website Management 195

RGU

OCTOBER 11, 2019

​Forbes Coaches Council ​Influencer marketing is among the most popular methods of growing a business through the social media platform. Natalie Ehmka, Natalie Ehmka Coaching & Consulting 2. Miranda VonFricken, Miranda VonFricken Mastermind Coaching 3. But, if done properly, so much can go right!

Influencer 40

Influencer Coaching Social Media Recruiting 40

Modern Restaurant Management

JUNE 8, 2020

“Both capital and expertise are essential to create lasting value in the restaurant industry. ” Savory’s current portfolio includes Mo’Bettahs, R&R BBQ and Swig.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386