7 Shifts

NOVEMBER 15, 2024

A good restaurant manager would use these opportunities to provide specific coaching, such as offering training on service techniques or cross-training in different areas of the restaurant. A good candidate might also suggest ways to improve efficiency, such as implementing a waitlist system or simplifying the seating process.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

AUGUST 19, 2020

Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. With Seated Events, Seated at Home, and Seated, restaurants can drive demand to their three primary sources of revenue in a single, easy to use rewards platform.” and the surrounding region. . and the surrounding region. .”

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 10, 2020

” Bo Peabody – Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated, Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , told MRM magazine. "Companies At Seated, we are considering offering links to delivery apps for our restaurant partners that request it."

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

OCTOBER 23, 2020

Coach your new hire on some relevant examples of this. Teach a hostess how to let someone know about a wait or a lack of availability in the customer’s desired seating area. Train servers on what to suggest instead if someone asks for a particular item that is no longer offered or not offered on the day that they came in.

Communication 446

Communication Training Dietary Restrictions Customer Service 446

7 Shifts

OCTOBER 1, 2024

If you’re worried about finances, Jim Taylor, a restaurant coach at BenchmarkSixty, notes that even a 2% increase in labor productivity can justify a 50-cent wage increase for each employee. You can also implement a waitlist system during peak hours to help manage overflow and make sure that guests are seated as quickly as possible.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Culinary Cues

JUNE 1, 2020

WHAT WE SAY: – Effective leaders coach their words and base them on what they have learned – backed up with facts and input from those “experts” that they have effectively listened to. When this is done then decision-making will more likely result in effective outcomes. WORDS ARE POWERFUL – WORDS MATTER.

Leadership 80

Leadership Supplies Guest Recovery Small Business 80

Culinary Cues

FEBRUARY 20, 2024

Playing conservative may win an occasional baseball or football game, but it rarely inspires the players, coaches, or spectators. Chances are, these are the players who refuse to lock themselves into the groove of always playing it safe. Isn’t there room for both the comfortable and the exciting?

Coaching 442

Coaching Small Business Café Entertainment 442

7 Shifts

JULY 28, 2021

This is when you can transition from a boss to a coach by keeping your staff informed and encouraged. While you do want to be in the driver seat for these meetings, you don't want to do all the talking. Featured items for the day. Field questions. As a restaurant manager, this is your time to shine.

Communication 430

Communication Management Management Front of House 430

EATER

NOVEMBER 15, 2021

That first year, John entered the kitchen a bumbling caterpillar, and, with proper coaching from Daniela, managed to emerge as a homemade-breadcrumb-making, block-of-cheese-grating, silken-bechamel-whisking butterfly. (To

Cash Management 274

Cash Management Coaching Entertainment Seating 274

Cheetah

MAY 11, 2021

To attract a loyal, hard-working staff, find a way to offer more benefits, such as sick leave and career coaching. After being seated, one of the first items your patrons will experience is the menu. What do seated guests experience when your staff is heavily spraying down tables and chairs after a party has just left?

Back of House 148

Back of House Front of House Food Supply Coaching 148

EATER

SEPTEMBER 6, 2023

They’re meeting with a team of coaches to finesse their routines. will have a seat at that table. A cheese plate by Courtney Johnson | Courtney Johnson After months of rigorous practice and study, Courtney Johnson and Sam Rollins are set to represent the United States at the World’s Best Cheesemonger competition this month.

Training 350

Training 2010 Consumer Goods 2013 350

Hot Schedules

MAY 10, 2021

Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. So how do you stack your bench and coach your own team to maximum efficiency? E very sports team has a series of plays – running plays, passing plays, defensive plays and so on.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

SpotOn

NOVEMBER 7, 2024

Jones credits SpotOn’s Seat & Send feature for making Big Lake a place families want to return to. It allows guests to place their order while they’re on the waitlist so that it’s sent to the kitchen when they’re seated, minimizing down time for both the restaurant and guests. ” It’s true.

Brewery 52

Brewery Seasonal Menu Point of Sale Email Marketing 52

The Rail

OCTOBER 3, 2024

Pitch in on cleaning both parts of your restaurant and offer coaching if you see a team member make a mistake. Leadership Keeping foodborne illness out of your restaurant is a team effort; one that requires everyone to do their part. As the restaurant’s owner and leader, be an example for your team.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

Embrace the Suck

JULY 15, 2019

I tell you, It was the best thing next to getting a business coach back in 2008 that I have done to grow not only myself but my business as well. ????. 16) Growth in the Hot Seat. The principle of a Hot Seat is that you get a chance to present to the group your biggest challenge or issue right now. I was hesitant about joining.

Workshop 225

Workshop Seating Definition Book 225

Modern Restaurant Management

OCTOBER 16, 2019

the number of customers who leave without being seated or greeted). Gathering of visual content to identify potential coaching and training opportunities. Degel opened his first Atlanta-area location in 2016 in suburban Duluth with total indoor/outdoor seating for 150, including an 80-seat outdoor patio.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

FEBRUARY 10, 2025

But even then, bar seating proved fortuitous, since it allowed me to make an abrupt getaway, something that would have been, if not impossible, then exponentially more awkward had we committed to a table. Restaurant hosts seem to have internalized this message, as they tend to offer bar seating like its a half-eaten sandwich.

Bar 222

Bar Coaching Seating Take-out 222

The Restaurant Coach University

MARCH 2, 2017

We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. That could lead to incentives like priority seating on a Friday night, or an extended happy hour. As another example, most restaurants have good seating areas and bad seating areas.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

SpotOn

MARCH 19, 2024

Listed as number 9 in the dining category by Fast Company , SpotOn was recognized for its continuous innovation with products like Seat & Send and Marketing Assist. Seat & Send is one of those practical innovations. Ha, you know, Seat & Send is for restaurant owners. It's for their staff.

Innovation 111

Innovation Seating Customer Experience Point of Sale 111

Modern Restaurant Management

JULY 30, 2021

Both indoor and outdoor seating is available. Thengvall’s team will be responsible for establishing market prioritization, franchise sales, DMA management, identifying prospective new franchisees, and coaching prospects through the discovery process.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Sante

JANUARY 26, 2020

Conceptualized by chef/owner Brian Nasajon and bar manager/owner Ben Potts, the restaurant is a 120-seat eatery with a playful, globally-inspired menu and vibrant after-hours bar where innovative food and drinks go hand in hand. Seats are released one month in advance. www.sushibybou.com.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Restaurant Clicks

NOVEMBER 12, 2021

The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The place offers a cozy atmosphere with live music, a beautiful bar, and comfy coaches. In addition, Bar Bantam offers outdoor seating, allowing you to breathe the cool air while relaxing on their comfy seats.

Bar 103

Bar Seating Coaching Events 103

Modern Restaurant Management

MARCH 13, 2020

Maria is also a certified health coach specializing in nutrition and wellbeing. Additionally, the Twin Peaks exterior now features a large outdoor patio with upgraded furniture that includes mixed seating with Jeep seats, keg stools and a fire pit. The Kennett Square restaurant will be operated by Chris and Maria Kotanidis.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

MAY 28, 2021

The new restaurant will offer third-party delivery, takeout and limited dine-in seating for on-the-go guests seeking a quick, savory meal. ” Steritech will play a key role in coaching and extending the passion for operational excellence at all Wing It On!

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

EATER

OCTOBER 3, 2024

Chicago’s Coach House aspires to educate customers on South Indian cuisine and history Chicago’s Coach House is a 22-seat tasting menu restaurant that aims to educate patrons on South Indian cuisine. Mohajir sees his role at Coach House as expanding people’s understanding of Indian food. “I

Serving 283

Serving Coaching Menu Education 283

Next Restaurants

JUNE 30, 2021

If you conclude a franchise agreement , then this network most likely has a coach who will bring you up to date and can help you through the entire process. This not only includes the look and design of your booths, tables, and seats, but also your restaurant’s lighting, ambient noise/music, spaciousness, and artwork.

Bar 103

Bar Seasonal Menu Advertising Restaurant Law 103

Sling

SEPTEMBER 7, 2020

Hands-on employee training is slightly different from online, classroom, and interactive employee training because it gets team members out of their seats and allows them to practice the information and skills for themselves. Experiential training like this is often most effective as: 1-on-1 coaching. Small-group coaching.

Training 78

Training Coaching Small Business Take-out 78

Restaurant Clicks

SEPTEMBER 17, 2021

Depending on your needs, you can seat as many as 106 people in a 1,400 square-foot space or as few as 16 guests in an intimate, one-table room complete with a large LED TV. They also have a wine room that can seat 30 people and an alcove for up to 25. View this post on Instagram A post shared by Coach Roach (@bjj_operator).

Dine-in 100

Dine-in Seating Reservations Events 100

Qu

MARCH 12, 2025

Tableside Ordering Qu tableside ordering, a feature of Qus new Online Ordering system, speeds up the ordering process and reduces wait times by allowing guests to place personalized orders directly from their seats. This enhances accuracy with every order, minimizing mistakes and boosting guest happiness.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Black Box Intelligence

MAY 25, 2021

Mind you, the narrative was already present before the pandemic, but a series of social crises mixed into a deeply divided society, layered on top of tragic and profound loss, foreclosure fears and food shortages all conspired together to bring about a sea change of opinion and deep-seated frustration directed at this industry.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

EATER

FEBRUARY 7, 2024

Fortunately, your friends at Eater are here to help: Life Coach is a series of simple guides to the arcane rituals of modern dining. Drop Life Coach a line. I’m not talking about same-day cancellations, though you can sometimes score some seats that way. and yet, somehow, are. Or you can game the calendar.

Coaching 292

Coaching Sports Reservations Seating 292

Modern Restaurant Management

JANUARY 17, 2020

for six years before starting his own executive coaching and consulting business, Incisive Consulting, LLC, in 2018. inside a newly renovated Exxon, the new Pizza Inn Express features a drive-thru window and dine-in seating. and PepsiCo, Inc. He served as chief people officer at Wendy’s International, Inc. Located at 804 E.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Apicbase

MAY 30, 2024

This helps ensure tables are quickly cleared and turned over, enhancing your seating capacity and reducing wait times for your customers. The data provides insights for constructive feedback and coaching to help staff improve their skills.

POS 52

POS Inventory Cash Management Point of Sale 52

Culinary Cues

NOVEMBER 20, 2023

The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. Push aside the doom and gloom, stop blaming on-line shopping and meal delivery for empty stores and restaurant seats. This would never happen in a restaurant. Who is going to stand on a soap box and lead the effort?

Customer Experience 446

Customer Experience Customer Service Food Safety Hospitality 446

Modern Restaurant Management

APRIL 13, 2021

From the brightly lit stage at the Gaylord Opryland Resort and Convention Center in Nashville, I looked out at 500 franchisees seated in rounds. As a business speaker, coach and consultant with 10 years running my own Edible Arrangements franchises, I’ve worked to understand this disparity.

Franchise 450

Franchise Franchising Employee Relations Coaching 450

Restaurant Clicks

NOVEMBER 30, 2021

Most of their locations have little to no seating. If you were shopping at nearby Versace, Coach, or Chanel, save money and have pizza—why not at Famous Ben’s. This no-frills pizzeria offers takeout and delivery, so you can also eat in your hotel if you stay in the area (they have limited seating).

Online Ordering 110

Online Ordering Fast Casual Reservations Coaching 110

Modern Restaurant Management

DECEMBER 17, 2020

And when asked to elaborate on their mindset at restaurants and whether they preferred indoor or outdoor seating, here’s what respondents shared: Consumers Will Support Local. “With less than half of employers training managers to coach and lead their teams, according to the survey, it represents a risk area for organizations.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419