Modern Restaurant Management

JANUARY 25, 2023

Supporters might be able to volunteer their time, provide coaching or give referrals for potential investors. Owners also should position themselves as an expert in their field and engage on social media so potential investors know the human behind the business. A person’s time and reputation also can add value.

Point of Sale 519

Point of Sale Coaching Social Media Leadership 519

Modern Restaurant Management

MAY 6, 2021

Social media, partnering with local organizations and schools. The leader might be a server but has been with the company a long time and can be responsible for coaching new hires, maybe on operating the drive through window, or the point of sales system, and can also help guide them in a development path at the business.

Hiring 493

Hiring FOH BOH Coaching 493

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

FEBRUARY 28, 2020

Students see the cafeteria as a place of social pressure and time pressure. Decades ahead of its time, the now-iconic “butter splash” helped predetermine what is now considered an accepted aesthetic for a community of viral food photographers and influencers on the Internet and social media. The findings?

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Culinary Cues

NOVEMBER 10, 2023

Why not highlight them on your social media pages or in your restaurant blog. Mediocrity isn’t something that people are born to seek; they are coached along the way by others who accept it as “good enough”. Why not list your employees on the menu or on your website and their role in the organization.

Seminar 416

Seminar Front of House Back of House Workshop 416

Modern Restaurant Management

MARCH 10, 2020

Keeping an open line of communication with our loyal guests via channels we own, or traditional media. In this case, restaurant visits could rise because people will be longing for social connection. "It all starts with Safety", said Kirby Lavallee, Chief Success Coach at The Cake Girl. "The

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

7 Shifts

JANUARY 26, 2021

He also operates Cali BBQ Media and hosts the Digital Hospitality Podcast, and is an advocate for digital hospitality as a means to grow your business. If you’re not sure what your customers are looking for, don’t be afraid to take to social media and ask them. Social media is more crowded than ever for restaurants.

2021 370

2021 Front of House Social Media Back of House 370

Culinary Cues

MAY 4, 2022

A retired NFL coach would rally his team before a game with the words: “Where would you rather be than right here, right now?” Watch what you post on social media, how you interact with others, obey the laws of the land and the policies of your employer, know what it means to be professional and hold those standards very, very close.

2022 429

2022 Education Coaching Kitchen Safety 429

Embrace the Suck

JANUARY 20, 2021

I have a rule that all my coaching clients must follow: 100% Thank U’s. Give all those great pictures of your food and drinks you post to social media a rest every now and then. You’d be shocked how far some genuine appreciation goes. That means saying “please” and “thank you.”

Recruiting 384

Recruiting Coaching Hiring Take-out 384

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! I hate to say that a lot of restaurants post on social media, very few actually market.

Coaching 337

Coaching Email Marketing Communication Workshop 337

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. This can be as large as supporting a social mission or as small as a commitment to creating a great place to work. Look for efficiencies in productivity.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Embrace the Suck

MAY 24, 2023

Incorporate images and videos on your social media platforms that capture your team enjoying their work at your restaurant. This involves marketing your restaurant as an appealing workplace. While you may already be promoting to your customers, it's equally significant to advertise to your prospective staff.

Recruiting 335

Recruiting Hiring Coaching Customer Experience 335

7 Shifts

OCTOBER 1, 2024

It starts when they search for a place to eat, often using social media and online reviews to make their decision. If you’re worried about finances, Jim Taylor, a restaurant coach at BenchmarkSixty, notes that even a 2% increase in labor productivity can justify a 50-cent wage increase for each employee.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). 95% of restaurants that are in business post on social media. It was unique when social media first started, now we are desensitized to the flood of food pictures that crowd out feed every hour. Think of it like social superglue!

Coaching 337

Coaching Training Social Media Take-out 337

Modern Restaurant Management

DECEMBER 17, 2020

Based on a survey 2,094 employed respondents, the report finds that less than half of managers (48 percent) have been trained in key areas such as one-to-one meetings, coaching, recognition, or professional development. Social media has become a crucial vehicle for providing restaurant updates and promoting specials.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. Block access to fear-mongering news sites, blacklist certain term s on your social media (like #COVID-19 or #Coronavirus), and try to reduce your news consumption overall.

Social Media 352

Social Media Insurance Website Management Government 352

Culinary Cues

MARCH 3, 2024

Unfortunately, the exception is what permeates our culture of sensationalism and bad behavior highlighted in social media groupism. The restaurant industry has plenty of scars and too many examples of groupism behavior, but my sense is that this is still the exception and not the rule.

Leadership 426

Leadership Restaurant Law Social Media Sports 426

Culinary Cues

JUNE 1, 2020

WHAT WE SAY: – Effective leaders coach their words and base them on what they have learned – backed up with facts and input from those “experts” that they have effectively listened to. They are not marketing experts, social media aficionados, financial planners, systems analysts, physical plant designers, or strategic planners.

Leadership 71

Leadership Supplies Guest Recovery Small Business 71

7 Shifts

AUGUST 26, 2021

Walchef, founder of Cali BBQ and Cali BBQ Media. Join host Jeremy Julian as he covers a variety of topics, such as trade shows, POS systems, scheduling apps, marketing, social media, mobile payment, EVG, and much more! The Restaurant Coach. The Restaurant Coach is the cure for the common restaurant. iHeart Radio.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Embrace the Suck

APRIL 16, 2021

When I am coaching a client, I love to sit in the dining room and just listen. I always give the same answer even after 12 years as The Restaurant Coach. We see what people think about our brand all the time in social media posts and online reviews. What do you hear? it’s the culture.

Coaching 239

Coaching Social Media Hospitality Take-out 239

Modern Restaurant Management

AUGUST 19, 2020

As the NBA’s first partner in the on-demand delivery platform category, DoorDash is launching its #PlayItForward Challenge, a new social media campaign designed to unite communities and encourage fans to support Black-owned restaurants. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Embrace the Suck

MARCH 11, 2019

Tony is a super dynamic speaker and host across mainstream media. Tony: With me is Donald Burns, The Restaurant Coach™, named one of The Top 50 Restaurant Experts to Follow and one of 23 Inspiring Hospitality Experts to Follow on Twitter. Start showing the human side of your brand on social media.

Leadership 212

Leadership Coaching Book Social Media 212

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. They don’t just post on social media they MARKET the energy of their brand and not just pictures of their food. Over the last 12 years of being The Restaurant Coach™?, Look at your social media feed when you get a minute.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

EATER

MAY 24, 2021

Last summer, workers took to social media to speak about racism and discrimination in the kitchen, low wages, hypocritical chefs and managers, and cultural appropriation. But in June, Pham began speaking out against Fat Rice on social media. “I Maybe this time, things would change.

Leadership 276

Leadership Website Management Social Media Hospitality 276

Hot Schedules

MAY 10, 2021

So how do you stack your bench and coach your own team to maximum efficiency? Social Media. You guessed it – social media. The quick bursts of high traffic and heavy volume require maximum hours, manpower and attention to a great guest experience. Finding skilled talent isn’t easy. User Connection. Presentation.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

EATER

NOVEMBER 30, 2021

There was just one problem: A few weeks after she announced her decision to remove her cookbooks, there was a minor revolt in her email and social media inboxes. I was working with a business coach and it was part of our plan to have a product,” Agom says of her first book, Revamp , which she published in 2021. “I

Food 246

Food Book Front of House Back of House 246

Modern Restaurant Management

JULY 30, 2021

The model recognizes the importance of in-person interactions, while continuing to practice social distancing guidelines. Clean Juice will also feature Tebow in social media, web, point-of-purchase materials product development, and more.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

ChowNow

MARCH 10, 2021

For more ChowNow reviews, take a look at what our clients and journalists have said about us in the news and on social media. “ They act as an online ordering coach, helping you continually improve your online ordering business. You can read more reviews on G2 here. . We are proud to partner with ChowNow. We sure do!

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. on Google Podcast s, on Spotify or your podcast app of choice.

Design 113

Design Menu Management Management 113

Open for Business

OCTOBER 15, 2024

Maybe you’ll discover it’s time to revamp that appetizer everyone’s skipping, or coach your servers on being more attentive. Testimonials from real guests offer validation and act as excellent social proof for attracting new customers. Share both positive and constructive feedback with your staff too.

Customer Experience 60

Customer Experience Email Marketing Customer Service Dine-in 60

SpotOn

NOVEMBER 7, 2024

Thanks to social media and email marketing promotion, Jones has seen non-alcoholic beverages consistently improve with every P&L.  He loved bartending, and, per Jones, “It’s easier to be a star player than a head coach.” ” It’s true. Nothing about restaurant management is easy.

Brewery 52

Brewery Seasonal Menu Point of Sale Email Marketing 52

Foodable

DECEMBER 16, 2020

Restaurateur and local football coach George Ewart founded Dead End BBQ at the end of a dead-end Tennessee street over a decade ago. Dead End BBQ swiftly reopened , had the staff return, and increased its social media advertising. The restaurant was soon outselling its pre-COVID sales for a number of products.

Coaching 96

Coaching Social Media Small Business Advertising 96

Black Box Intelligence

MAY 25, 2021

Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. The Centers for Disease Control broke news relaxing our all-too-familiar relationships with masks and social distancing. Social Media Pro. Contributed By Chris Ebbeler, Marketing Director. Culture Enthusiast.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Future Food

MARCH 5, 2019

Blogs, social media, café reviews, Trip-Advisor, Zomato and Instagram are all telling us that customers are dissatisfied with over-priced food, small portions, disappointing food deliveries, bad service, rude staff and take-it or leave it approach to food and service.

Customer Experience 99

Customer Experience Hospitality Coaching Customer Service 99

Ken Burgin

APRIL 26, 2020

Two widely contrasting social media posts landed in my feed recently – one from ‘sports fan engagement specialist’ Blair Hughes, and the other from young violinist rock star Ray Chen. Here’s Ray in a recent online coaching session, and here he is jamming Waltzing Matilda …

Sports 78

Sports Social Media Merchandise Entertainment 78

Modern Restaurant Management

JUNE 3, 2021

The pandemic increased franchisee business consultants’ span of control by over 21 percent, with each coaching an average of 34 units in 2020. The classic Margarita contains Tequila, lime juice, and Triple Sec, however there are a variety of modern takes on the original recipe on the social media platform, such as, the spicy margarita.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474